Logistics and Supply Chain Management

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The Effect of Outbound logistics on organizational performance the case of Ethiopian Airlines Maintenance, Repair and Overhaul (MRO)
(Addis Ababa University, 2-05) Getahun, Mekonnen; Afework, Fesseha (Asst. Prof)
lanning, implementation, and control of processes linked to material, information, and financial flows. Considering the importance of logistics and valuable way of securing competitive advantage the main objective of this study was to assess the current performance of Ethiopian airlines maintenance repair and overhaul outbound logistics and the effect on organizational performance. Descriptive and explanatory research designs as well as quantitative research approaches were employed in conducting the study. The population of the study was Ethiopian airline maintenance repair and overhaul logistics and purchasing department employees. For the reliability and its attainability economically and physically census sampling was used to select the appropriate sample of the study. Data was collected using questionnaires and interviews and being analyzed using Statistical Package for the Social Sciences (SPSS). Descriptive analysis namely percentage, mean and standard deviation; and inferential analysis namely Pearson correlation and multiple linear regression were employed. The study shows that the logistics performances below average and it has a great extent over organizational profitability, reliability, flexibility, and responsiveness performance. The study also revealed that the organization has a shortage of qualified logistics personnel; materials licensed packing, and needs major review on the structure and the resource available. The study recommended enhancing the logistics management practices and improving the team with certified logisticians would highly increase the performance and improve organizational performance. Key words:
Effect of Outsourcing Transport Service on Company Performance: Case of Panafric Global
(Addis Ababa University, 2-06) Tesema, Ribka; Temesgen, Busha (PhD)
search design. The researcher included 82 respondents using random sampling. Data was gathered through a questionnaire and the qualitative result was analyzed using mean, percentage, and multiple linear regressions. The study explains the reason Panafric Global was engaged in contracting external transport companies was to reduce cost, capital investment in resources, improve flexibility, and offer service on demand. Further, the result indicates that Panafric Global has gained profit from outsourcing in terms of reducing capital investment and efficient utilization of the company’s assets. But, it also indicated that the company encountered challenges by outsourcing transportation services. Challenges observed in the study were loss of control, information asymmetry, and poor service quality provided by the outside company. In order to improve the company performance, it’s recommended to review the current working procedures and conditions in the contracts Panafric has with the external transporter. Also, it is recommended to build a relationship with the external transporters and monitor the outsourcing practice to examine the risks and benefits from time to time. Finally, it's recommended for the company to arrange training for concerned teams to enable the employees to expand the required skill to manage the contracted companies
Factors Affecting Internal Supply Chain Integration: The case of Cosmar East Africa Business S.C
(Addis Ababa University, 2-07) Duguma, Tamrat; Afework, Fesseha (Asst. Prof)
In this competitive business environment continuously improving operational performance is a crucial issue for the existence of the organization and preferred by customers in the market. The main objective of this study is to assess factors affecting internal supply chain integration on organization supply chain performance in the Case of Cosmar East Africa Business S.C. taking this view in to account, different challenge and obstacles of internal supply chain integration like luck of organizational structure, luck of top management support, lack of information usage practice and lack of interdepartmental relationship practice were assessed and described in order to meet the basic objective of the research topic. For the theoretical foundation and analysis different literatures was investigated and the research problem was studied through the use of a descriptive research design. Target population in this study was all permanent employees of the company. Since the population is relatively small, the research used census sampling technique. To carry out the study both primary and secondary data was collected. Data collected was purely quantitative and it was analyzed through descriptive analysis and inferential statistics. Descriptive statistical tools such as Statistical Package for Social Sciences (SPSS) were employed to analyze the data. Based on the analyzed data and the research finding, the study concluded that the extent of ISCI of the company is low. The result of the analysis also proved that there is strong and significant relationship between internal supply chain integration and supply chain performance. In addition to that ISCI have a strong and positive influence on supply chain performance. The results also indicated that interdepartmental relationship had the highest effect on ISCI & SCP, followed by top management support, information usage practice and organizational structure. Therefore, in order to enhance the level of ISCI and SCP of the company, the study recommends CEABSC should improve the practice of the studied four factors those are negatively affected the company supply chain performance.
Assessment On The Logistics Outsourcing Practice Of Commercial Bank Of Ethiopia
(Addis Ababa University, 2010-06) Kedir, Zeky; Ensermu, Matiwos (PhD)
The purpose of this research is to assess the challenges and prospects of outsourcing the logistics services in commercial bank of Ethiopia and to come up with the possible solution to minimize the existing problems. The study covers Commercial Bank of Ethiopia districts under Addis Ababa and Facilities Manager at the head. In this study descriptive type of research is applied and to get relevant information about the study both primary and secondary data were used. The findings of the study show that the outsourced services enabled the bank to save managers time, give more attention for the core functions of the bank rather than non core areas and expand its branch aggressively. On the contrary defining Service Level Agreement, selecting the right vendor, loss of direct controlling and measuring service qualities were the challenges of the bank as the result of outsourced services. Thus, the performance of the service provider was not as per service level agreement. Finally, it is recommended that commercial bank of Ethiopia should deal with the service provider to revise the service level The bank also need to follow up the service quality as per Service Level Agreement. In conclusion, the bank has outsourced some of its activities expecting many benefits out of it. It has benefited in concentrating on core banking activities, but it has not been benefited as much as expected. It also faced different challenges but tries to mitigate those challenges by using different strategies or mechanisms. Based on the findings of the study, the research recommended that the bank has to concentrate on diversifying the type of services to be outsourced, the service providing company and strategies to mitigate challenges in order to gain the demanded benefits out of outsourcing.
Factors Affecting Effectiveness of Facility Management: In the Case of Commercial Bank of Ethiopia
(Addis Ababa University, 2016-05) Alebachew, Fasika; Markos, Solomon (PhD)
Effective, Efficient and Comfortable working environment improves perceived satisfaction of facility users, their quality of work life and their wellbeing which in turn improves their performance to achieving organizational goals Thus, to gauge the effectiveness of facility management, it is necessary to reach an understanding of the current conditions of the facility and to postulate changes in facility management practices in order to achieve the desired performance. Therefore, this study intends to identify factors affecting effectiveness of facilities management in the case of Commercial Bank of Ethiopia. Descriptive research method particularly survey design approach was adopted for the study. The survey was conducted with Head office staffs of Commercial Bank of Ethiopia using questionnaire. The study used a two stage disproportionate stratified random sampling technique to select 180 representative samples from the total population. A Balanced Score Card concept was used to determine the existing level of effectiveness of facilities management. With support of IBM SPSS 20, a descriptive statistical analysis was conducted to generate the results. The study findings show that Facility Management had not given due regard to cost effectiveness & quality in obtaining goods and services, it has no consistency in ensuring demand will be met satisfactorily and economically, it does not have a systematic measurement for its internal processes to check and ensure quality outputs, and it does not have a disciplined organizational learning system that effectively captures internal & external best practices & lessons learned from operations. This indicates that the current level of facility management is less effective when compared to where it supposed to be. According to this study findings, the most important issues in assessment of the level of effectiveness of existing facility management and determination of those factors affecting FM effectiveness is to streamline the root causes for this level of effectiveness. In this case findings suggest that Facility Management of CBE needs to control and properly manage these eight critical success factors such as:- Leadership, Facility Strategic & Operational Planning, Customer Focus, Process Management, Assessment & Information Analysis, and Development & Management of Human Resources, Performance Result and Supply Chain Management in way that the process improves its performance and get benefited through process efficiency & effectiveness
Effect of Cold Chain Management Practices on Availability of Vaccines: The Case of Health Centers under Addis Ababa City Administration Health Bureau
(Addis Ababa University, 2016-05) Bacha, Tiya; Ensermu, Matiwos (PhD)
This research was designed to assess the effect of cold chain management practices on availability of vaccines: the case of health centers under Addis Ababa city administration health bureau. The study used a quantitative methodology with explanatory study design to generate answers to the research questions. Primary data were collected through questionnaire from cold chain responsible personnel in selected health centers. To determine the sample size for selecting health centers the researcher employed a sample determination formula developed by Cochran in 1963. In order to select the respondents, the study used probability sampling method specifically simple random sampling. Accordingly, an aggregate of 71 respondents were selected and participated in this study and out of these, data were obtained from 62 respondents. Data collected through questionnaire were analyzed using descriptive statistics such as frequency and mean. As an aside, correlation was used so as to assess the relationship between cold chain management practices and availability of vaccines. Multiple regression equation was used to test the hypothesis of research. The findings of the study revealed that all the components of cold chain management practices and also availability of vaccines were rated average except information system. The regression analysis revealed that storage and distribution practices have significant positive effect on the availability of vaccines. On the other hand technical capacity and information system were found to have no significant effect on the availability of vaccines. In order to improve the availability of vaccines in the health centers the researcher recommend to FMOH and other concerning bodies to focus on all distribution and storage practices. Among the recommendations, using electronic databases such as Health Commodities Management Information System (HCMIS), accelerating the transition of vaccine supply chain responsibility from the Federal Ministry of Health to the Pharmaceuticals Fund and Supply Agency, purchasing more cold chain equipments are some to mention. On top of that, the researcher recommend others to conduct similar research by expanding their scope to include private and other governmental health facilities and also to find out actual vaccine wastage
Factors Affecting Supply Chain Performance in Construction Sector: the Case of RAMA Construction PLC
(Addis Ababa University, 2017-01) Amare, Mulugeta; Ensermu, Mathewos (PhD)
This research aims at assessing factors that affect supply chain performance in the construction sector, the case of RAMA Construction PLC, in Ethiopia. Based on literature reviews, the study identified four factors that affect the supply chain performance. These include information sharing, supplier buyer relationship, human resource, and customer orientation on one hand and an outcome, supply chain performance (Efficiency and Effectiveness) on the other hand. The hypothesis of the study was the supply chain factors (independent variables) affect the supply chain performance (dependent variable) of RAMA Construction PLC. The research design is made based on descriptive and explanatory research approaches. Both primary and secondary data were used throughout this research. For primary data, both structured and semi structured type questionnaires were prepared. Interviews and focused group discussions were made to collect more qualitative information. The study used non-probability sampling techniques to select individuals who were interviewed and those who took part in focus group discussions. 74 questionnaires were distributed to the respondents and 64 were filled and returned. It shows a response rate of 88.9%. On top of this, assumption tests and hypothesis test were made. The results of this study indicate that the information sharing, customer orientation, supplier buyer relationship, and human resource affect the supply chain performance to a significant extent, which is consistent with similar researches. These factors explain 60.1% of supply chain performance, while the rest 39.9% is explained by other factors which are not subject to this study. It therefore recommends that the use of information technology be enhanced so as to deliver success in the performance of it supply chain, customer orientation should also be focused in and it has to enhance its relationship with key suppliers and subcontractors, and competence of employees should be promoted to improve the supply chain performance of RAMA Construction Plc. Research limitation and future research areas are also discussed
The Effect of Strategic Sourcing Practice on Operational Efficiency: The Case of Ethiopian Airlines
(2017-02) Birru, Fasil; D, Birhanu (PhD)
The objective of this study is to analyze the effect of strategic sourcing practice on operational efficiency, the case of Ethiopian Airlines and further determine the extent of Ethiopian Airlines strategic sourcing practice and operational efficiency. The study used descriptive as well as explanatory research designs. In this study, probability sampling method is used. In order to undertake this research, by using simple random sampling techniques sample size at confidence level of 95% and 3% margin of error which is the amount of error from difference in the responses the researcher can tolerate when drawing a conclusion from the data. Primary type of data was collected with the help of open and close ended questionnaires and the collected data was analyzed using SPSS version 20. . In order to examine the relationships between the variables Pearson’s correlation were used. And to determine the effect of strategic sourcing practice on operational efficiency multiple linear regression analysis were used. Finally the research comes up with the following findings. According to Pearson’s correlation rest it was found the relationship between Ethiopian Airlines strategic sourcing practice and operational efficiency; there is a positive and strong relationship between Strategic Elevation of Purchasing Function and Contract Management practice and all component of supply chain efficiency. There is a positive and moderate relationship between supplier development practice and all component of supply chain efficiency. There is positive and very strong relationship between Supplier Relationship Management practice and all component of operational efficiency. Finally the study concluded that the strategic sourcing practice of Ethiopian Airlines is good except Suppler Development and that strategic sourcing practice has a significant effect on operational efficiency. At last the study recommends that Ethiopian Airlines Procurement and supply chain division needs to improve supplier development practice
Assessment Of Supply Chain Collaboration In Tourism Industry: Tour Operators’ Perception From Ethiopia
(Addis Ababa University, 2017-02) Berhanu, Tigist; Belayneh, Temesgen(PhD)
This is a research conducted on assessment of supply chain collaboration in Ethiopian tour operation. It is conducted with the general objectives of investigating the existing level of supply chain collaboration in Ethiopian tour operation and to identify its effect on the performance and competitiveness of the industry. To address the stated research questions, the study employed nonexperimental survey type research design. Data were collected from both primary and secondary sources; primary data were collected though structured and unstructured questionnaires and secondary data document analysis were made. The study employed probability sampling techniques to select the participant tour operators. Accordingly, 222 respondents were selected and participated in the study and out of these, data were obtained from 192 respondents. In order to assess the relationship between the three supply chain collaboration variables, competitive advantage and organizational performance. Correlation models was used. And Regression is followed to evaluate the direction of the relationship. Data analysis revealed that tour operators with high supply chain collaboration have high competitive advantage and high performance. Following these results, recommendations are given to improve supply chain collaboration in the tourism operation. This study is expected to contribute to the improvement of the competitiveness and performance of tour operation thorough supply chain collaboration
Evaluating Service Quality Of Ethiopian Shipping And Logistics Services Enterprise
(Addis Ababa University, 2017-03) Getachew, Kalkidan; Assefa, Teklegiorgis(Associate Professor)
The aim of this paper is to evaluating the service quality of Ethiopian Shipping and Logistics Service Enterprise. The study has incorporated both primary and secondary data. Moreover, this study used both qualitative and quantitative research methods as a primary source of data. Quantitative data was collected through questionnaires from 282 respondents. The research participants were selected through a non probability judgmental sampling technique. The study incorporated both descriptive and inferential statistics for analyzing the collected data from respondents. The results are presented in both tables and figures. The outcomes of this study show that the multimodal transportation service rendered by Ethiopian Shipping and Logistics Services Enterprise is still expected to go a long way to improve the quality of its service to improve the service experience of its customers. Furthermore, the study revealed that the enterprise has got a relatively higher score in reliability dimensions while the service cost competitiveness and trade assistance dimension got below average score. Based on the findings, it’s been recommended that the enterprise should develop key performance indicators to measure if service is performed as promised, use real time cargo track & tracing system, develop a continuous self-development program, open a special desk which handles the enquiries of customers with special needs, prepare a convenient customer waiting area, increase the types of trade assistance it provides and cover more ports with adequate frequency
Effects Of Sourcing Strategy On Outbound Logistics Performance, In The Case Of Ethiopian Airlines
(Addis Ababa University, 2017-03) Temesgen, Samuel; Denu, Birhanu (PhD)
Ethiopian airlines is getting its part and component requirement through component exchange program service providers. However, due to lack of integration among stakeholders and poor execution of component exchange program agreement Ethiopian airlines being paying hundred thousands of dollars. Consequently, the objective of this research is to identify and examine the in component exchange program sourcing and to draw their effect on the performance of outbound logistics. A lot of literatures were reviewed empirically to produce a set of concepts and factors about sourcing and logistics integration and its effect on the performance of outbound logistics. From the total of 180 populations 153 participants selected and a total of 153 questionnaires were distributed to Aircraft mechanics, Procurement and Logistics officers, and section team leaders. The raw data captured by questionnaire in word format were then converted into statistical software package for Social Science version 10 and analyzed quantitatively. The research finding shows despite the fact that component exchange program sourcing strategy is one of the best sourcing strategy in aviation industry, there is a significant disintegration between sourcing and logistics department which result poor execution. It also disclosed that the 7 days agreed lead time for core return and different terms and conditions stipulated on the agreement doesn’t consider the competency and capability of outbound logistics section. To bring the required level of operational efficiency all component exchange program stakeholders should work together. In particular utmost collaboration and integration required among sourcing and logistics section from the inception of component exchange program agreement through execution
Assessment Of Supply Chain Performance - The Case Of Ethio Telecom
(Addis Ababa University, 2017-04) Basha, Iman; Ensermu, Matiwos (PhD)
The objective of this study is to assess supply chain performance of ethio telecom. The study used descriptive as well as explanatory research designs. In this study, census and judgmental sampling method for quantitative and qualitative methods were used respectively. Primary type of data was collected with the help of standard questionnaires and semi structured interview. In order to examine the relationships between the variables, Pearson’s correlation and multiple linear regression analysis were used. The research comes up with the following findings. Although strategic supplier partnership is the key factor that has a strong positive relationship and highest effect on supply chain performance followed by customer relationship and information sharing in this study, the level of practice is not at a strong level yet. Furthermore, the result from the interview confirms that ethio telecom has supply chain management challenges related to inventory management, delivery & customer response time, inadequate planning, and communication. The supply chain management practice of ethio telecom is weak; it is not well managed, and implemented to get the maximum possible benefits resulting from effective supply chain management. Finally ethio telecom should engage in training of the work force and developing supply chain management skills through workshops and systematic training programmes and promote learning from relevant successful experiences in this area
Assessment of Logistics Practice in Project Context: The case of Ethio Telecom Expansion Project (TEP)
(Addis Ababa University, 2017-04) Woubshet, Mesay; Ensermu, Matiwos (PhD)
Most authors agree that project management is about achieving time, cost and quality targets, within the context of overall strategic and tactical client requirements, by using project resources. Some degree of risk always exists in the project, such as in technical, test, logistics, production, engineering, and other areas. With this in mind, this research aims to assess the logistics practice in project context, the case of Telecom Expansion Project (TEP). Based on ethio telecom’s logistics responsibility and literature reviews, the study identified four logistic factors for the assessment. These includes: warehouse, transportation, customs clearance and integration. The researcher used survey questionnaire and open ended interview to collect data from respondents that have been part of the expansion project. To select respondents, both probability and non-probability sampling techniques have been used. The data analysis is conducted through descriptive, correlation and multiple regression statistical technique using Statistical Package for the Social Science software (SPSS). The analysis and findings show that the transportation management system of the company has resulted in inefficient logistics practice. Warehouses were also inefficient in space utilization and performance and productivity of the warehouses suffered as the operations were manually carried. To some level, special permit from statutory bodies/agencies, and high loading down time at the port of Djibouti have been identified as unreasonable source of clearance delays. Further the finding revealed that project performance can be predicted from logistics factors. Finally the study recommended that consideration of logistics factors needs early involvement in the project design phase. Furthermore, since the telecom projects are relatively big and spend a lot of money on logistics, smaller improvements can generate large savings.
Assessment of Supply Chain Management of Anti Retro-viral Drugs in Public Hospitals in Addis Ababa, Ethiopia
(Addis Ababa University, 2017-05) Adugna, Meskerem; Assefa, Teklegiorgis(Associate Professor)
Acquired Immune Deficiency Syndrome (AIDS) is a disease caused by a retrovirus known as human immune deficiency virus (HIV). The virus attacks the immune system and weakens the body’s natural defense system to fight against infection. Highly active antiretroviral therapy (HAART) is the cornerstone of management of patients with HIV infection. This study therefore sought to assess supply chain management of ARV drugs in all public hospitals in Addis Ababa, Ethiopia. The study employed a facility based cross-sectional descriptive quantitative study and retrospective document review. The total sample size for the study was all public hospitals (censes). The study included heads of the pharmacy; ART dispenser and ART store manager/general store manager of the public hospitals as a target population of the study. The study specifically gathered data on quantification, ordering and receiving of ARV drugs, inventory management procedures, storage conditions and distribution of ARV drugs within all the public hospitals in Addis Ababa. Both structured questionnaires and observation check lists were used to gather these data and analysis were done using words, graphs, tables and statistics. Statistical Package for Social Sciences (SPSS) version 20 was used for analysis. Overall, the mean age of public hospitals had an experience on ART service provision 15.6 years. The study revealed that 20(86.95%) of federal hospital and 14(82.5%) regional hospitals pharmacies properly report and have the record of patients by regimen data. And 25 (62.5%) of the hospitals were using a compensation of electronic dispensing tool (EDT) data, ART pharmacy data and ART clinic data for reporting. EDT: enables pharmacy staff at the facility level to manage patients, plan follow- ups and monitor stock levels; however among the respondents 16(69.56%) from federal hospitals and 14(82.35%) from regional hospitals have EDT tool but among this only 13(56.52%) federal hospitals and 11(64.7%) of regional hospitals electronic dispensing tools functional. 24(60%) used EDT for recording daily dispensing drugs, for trucking patients by regimen & following patient treatment. Almost above half 24(60%) of the hospitals used EDT for recording daily dispensing drugs, for trucking patients by regimen & following patient treatment. Of all the participants only 12(52%) of the respondents from federal hospitals and 10(58.82%) of the respondents from regional hospitals had ART training. The majority of the federal hospitals 5 (45.5%) and regional hospitals 6(54.55%) were able to submit the requisition and report of ARV drugs to Pharmaceutical Fund and Supply Agency according to the schedule. x An emergency order would be needed to avoid reaching a stock out before the end of the review period 20% of the federal hospitals and 15% of the regional hospitals had more than three emergency order of ARV drugs were placed on the past 6 months. 5(50%) of stock out of ARV drugs occurred in the hospitals due to not receiving the exact quantity they have ordered. Stock out was high for Nvp240ml in federal hospitals 3(60.0%). A well-organized storeroom will simplify a facility’s work; time will not be wasted trying to find needed supplies among ten hospitals 5(50%) of the hospitals have separated store for ARV drug and also 3(30%) of them have expiry date trucking chart. Logistics Management Information System (LMIS) is to support the management of essential pharmaceuticals like ARV drugs 5(21.5%) of federal hospitals and 6(35.3%) of regional hospitals have computer based LMIS. The remaining 18(78.3%) of federal hospitals and 11(64.7%) of regional hospitals have paper based LMIS; they used computerized EDT at dispensary and Health Commodities Management Information System (HCMIS) in the store. The study concludes that there were stock outs of ARV drugs which are an indicator of weak supply chain and also inadequate data on patient by regimen and stock status of ARV drugs. It was also noted that in majority of the cases the professionals were unable to handle the computerized LMIS, as desired. It was recommended for the hospitals handling ARV drugs to have adequate and reliable patient information and drug utilization data on hand and improve their storage conditions and prevent expiry and wastage of expensive ARV drugs.
Factors Affecting Public Procurement Performance In Ethiopia: The Case Of Public Procurement And Property Disposal Services
(Addis Ababa University, 2017-05) Aberu, Abebe; Ensermu, Mathewos (PhD)
This Research Aims To Examine Factors Affecting Public Procurement Performance In Ethiopia: The Case Of Public Procurement And Property Disposal Services. Based On Literature Reviews, The Researcher Identified Four Factors That Affect The Procurement Performance. These Includes: Procurement Planning, Unethical Practices, Competency Of Staff, Procurement Procedure And Information Communication Technology On Procurement. The Hypothesis Of The Study Was The Procurement Factors (Independent Variables) Affect The Procurement Performance (Dependent Variable) Of PPPDS. The Research Design Is Made Based On Descriptive And Explanatory Research Approaches. The Researcher Distributed 116 Questionnaires And 97 Were Filled And Returned. Both Primary And Secondary Data Were Used Throughout This Research. For Primary Data, Both Structured And Semi Structured Type Questionnaires Were Prepared. The Results Of This Study Indicate That The Independent Variables (Procurement Planning, Competency Of Staff, Procurement Procedure And Information Communication Technology) Positively Affect The Dependent Variable (Procurement Performance) To A Significant Extent. These Factors Explain 85.9% Of Procurement Performance, While The Rest 14.1% Is Explained By Other Factors Which Are Not Subject Of This Study.
Perception Survey on Assessment of Barriers to Implement Green Supply Chain Management in Commercial Bank of Ethiopia: the case of South Addis District
(Addis Ababa University, 2017-05) Abera, Muruts; Ejigu, Abebe (PhD)
In the early days the concept of Green Supply Chain Management was given to manufacturing organizations. But nowadays it is understood that all organizations must take part to reduce environmental pollution by greening the chain between suppliers and end customers. Because of the awareness created by several institutions and its economic purpose to all stakeholders, Green Supply Chain Management (GSCM) is receiving an increased attention by manufacturing and financial organizations. In this study, the researcher aims to understand the barriers to implement green supply chain management practices and their solutions in commercial bank of Ethiopia. The study is based on detailed information about the necessity of green supply chain management and the challenges that the bank faces in implementation process. Unlike financial institutions much is studied by researchers about the necessity of green supply chain management on manufacturing industries. This makes the study significant to interested individuals like customers, suppliers of check bills and other relevant papers more than ever. The study adopts a mixed method of research design to reach at the desired result. Under quantitative research design a survey method that involves administering questionnaire to individuals have been used to find answers. In the mean time, the researcher adopts descriptive research type. In the process, a nominal data that represents qualitative research method has been gathered to characterize the demographic information of respondents. In analyzing the data gathered, it was established regression and correlation analysis between dependent and independent variables. It was established that lack of IT infrastructure, knowledge gap and lack of corporate social responsibility were the most identified barriers that prohibit commercial bank of Ethiopia from implementing green supply chain management. In addition, diverting primary objective of company, globalization, wrong first priority of suppliers and lack of education & training are the root causes to barriers of GSCM implementation in CBE. Furthermore, the relationship between GSCM practices and firm performance in CBE is found to be positively related
Assessment of the Challenges Customs Import Clearance: The Case of Addis Ababa kality Customs Branch Office
(Addis Ababa University, 2017-05) Bireda, Mesfin; Assefa, Teklegiorgis(Associate Professor)
This study tries to found out the challenges of customs import clearance procedure and identifying major factors behind them. Customs has been described for a century as one of a gate keeper, with customs authorities representing a barrier through which international trade must pass. But currently Customs plays a critical role in the implementation of a range of trade, economic and social policies and contributes to the achievement of national development objective focusing on trade facilitation and regulatory control. However, enormous amount of time and money wasted due to long delays at customs in most sub-Sahara African Countries like Ethiopia. The objective of this study was to assess the Challenges of Customs Import Clearance Procedure on Trade Facilitation and Control at Addis Ababa kality Customs Branch Office. To achieve the research objective, the study employed a descriptive method and used both qualitative and quantitative research approach. Primary data were collected from all Customs employees found in import clearance process teams and all customs clearing agents who have permanent office at the branch. The finding of this study showed that the challenges of import clearance procedure on trade facilitation and control mainly depend on human resource management and development, cooperation and coordination, automation, customs valuations as well as customs risk management techniques. Finally the study recommended that the middle and top level management of ERCA should examine the overall system of risk management, human resource management and development, cooperation and coordination among customs and other government agencies, and customs automation utilization. Different literature shows that the challenges of customs procedure vary from branch to branch and even from one customs procedure to another at kality depending on the nature of the branch as the study entirely delimited to study the issues of Addis Ababa kality Customs import clearance procedure it does not represent the scene in other Branch office and other customs procedures. Thus, further research needs to be conducted to address this customs procedure challenges in trade facilitation and control.
The Effect of Supply Chain Management Practices on Competitive Advantage of Habesha Brewery S.Co
(Addis Ababa University, 2017-05) Abera, Zelalem; Jebena, Tariku (PhD)
Supply chain management (SCM) is the means by which firms engaged in creating, distributing, and selling products, can join forces to establish a supply network with an unbeatable competitive advantage-has emerged as one of the most powerful business- improvement tools around Companies all over the world are pursuing supply chain as the latest methodology to reduce costs, increase customer satisfaction, better utilize assets, and build new revenues. This research conceptualizes and develops five dimensions of SCM practice (strategic supplier partnership, customer relationship, level of information sharing, quality of information sharing, and internal lean practices) and tests the effect of SCM practices on competitive advantage of a firm. The data for the study was collected from 80 employees of Habesha Brewery S.CO. The relationship.ps proposed in the framework were tested using Pearson correlation, and the causal relations were analyzed using regression analysis. From the result of the analysis it is concluded that there is strong relationship between SCM practices and overall Competitive advantage with Pearson correlation coefficient 0.864 (r=0.864) and significance value less than 0.001. Besides, SCM practices have an influence on overall competitive advantage. Therefore, in order to achieve advancement in marketing and financial performance in the long-run through enhancing overall competitive advantage, it is better for the organization to give due emphasis to the constructs of SCM practices
Assessment Of Vehicle Disposal Method (End-Of-Life Vehicles): In The Case Of Defense Vehicles Administration Service Department
(Addis Ababa University, 2017-05) Wereta, Solomon; Denu, Birhanu (PhD)
The purpose of this study was to assess the vehicle disposal method (end-of-life vehicles) in the case of defense vehicles administration service department .For this purpose a sample of 20managers and 122employees’ respondents were drawn through simple random sampling technique. Self administrative questionnaires and document analysis were used to gather data. Data obtained through questionnaire has been analyzed with descriptive statics (mean and frequency). The study revealed that the method of disposing unused vehicles in defense vehicle administration hasn’t simple and clear method of dispose vehicles. Findings indicated that the majority of the respondents were acknowledging the practice of vehicle disposal conducted by DVAS. Disposal of vehicles without techniques, directive and scientific method However, there were challenges and limitations. Inadequate training for employees, insufficient store, and lack of knowledge to dispose unused vehicles were some of the major problems of disposing vehicles. The study concluded that the organization should using techniques Therefore, it has been recommended that vehicle administration service shall be use techniques to dispose unused vehicles shall be planned and designed systematically in order to address these constraints. It is also important the courses shall be delivered based on the managers and employees educational level. Thus, it has been recommended that the training and development need assessment need to be properly conducted and training policy, guide line, manuals, producers and structures shall be developed in order to conduct effective unused vehicles disposal. Generally, the study suggested that the method of disposing unused vehicles have to be strategic and systematic in order to achieve the desired objectives.
An Assessment On Essential Drugs Supply Insufficiency In The Case Of St.Paul’s Hospital Millennium Medical College, Addis Ababa, Ethiopia: Extents, Causes And Outcomes
(Addis Ababa University, 2017-05) Misgana, Gutema; Jebena, Tariku (PhD)
Essential drugs concept was defined in 1975 by the World Health Organization (WHO), and is based on the premise that a limited list of carefully selected medicines will improve quality of health care and provide cost-effective health care and better management of medicines. The effectiveness of these drugs supply system in achieving a reliable supply of essential drugs must be continually and objectively assessed. Accordingly, this study has the objective of examining essential drugs supply insufficiency in st.paul;s hospital MMC with extents, causes and outcomes. The study was methodologically conducted using descriptive survey method. The sample size was 56 health professionals particularly pharmacists those knowledgeable in area of drugs supply management in the hospital. Out of 56 questionnaires distributed 51 usable questionnaires were collected and statically packaged for social science (spss16) were used for interpretation. The study shows there are significant problems regarding drugs supply insufficiency in the case hospital. Finally the study provides valuable conclusion and recommendation based on the analysis result

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