AAU Institutional Repository (AAU-ETD)
Addis Ababa University Institutional repository is an open access repository that collects,preserves, and disseminates scholarly outputs of the university. AAU-ETD archives' collection of master's theses, doctoral dissertations and preprints showcase the wide range of academic research undertaken by AAU students over the course of the University's long history.
How to Submit Your Work
The repository contains scholarly work, both unpublished and published, by current or former AAU faculty, staff, and students, including Works by AAU students as part of their masters, doctoral, or post-doctoral research
- All AAU faculty, staff, and students are invited to submit their work to the repository. Please contact the library at your college.
You may contact digirep@aau.edu.et.with any questions about the repository
Colleges,Institutes in AAU-ETD
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Recent Submissions
The Effect of Organizational Culture on Employees Job Satisfaction: The Case of Ethiopian Conformity Assessment Enterprise
(Addis Ababa University, 2026-06-23) Semachew Mamo; Yohannes Workaferahu
The main purpose of the study was to examine the impact of organizational culture on employees’ job satisfaction at the Ethiopian Conformity Assessment Enterprise (ECAE). Specifically, the study sought to identify the dominant organizational culture, assess the relationship between organizational culture dimensions and job satisfaction, determine the culture type with the greatest influence on job satisfaction, and evaluate the level of employees’ job satisfaction. The study employed a quantitative research approach using descriptive and explanatory research designs. Primary data were collected through structured questionnaires distributed to ECAE employees located at head quarter. The questionnaire was distributed to 118 and from them 112 valid responses were obtained, it accounts 94.9% response rate. The Organizational Culture Assessment Instrument (OCAI) based on the Competing Values Framework (CVF) was used to measure the Organizational culture. IBM SPSS version 27 was used to analyze the gathered data using multiple linear regression analysis, Pearson correlation analysis, and descriptive statistics. According to the findings, the Market Culture was the dominant organizational culture type in ECAE, whereas the overall level of employee job satisfaction was moderate. Correlation analysis showed that each organizational culture had a statistically significant impact on job satisfaction and had a positive impact on it. However, the other analysis which is regression analysis indicated Hierarchy Culture (β = 0.426, p < 0.001) had the strongest influence and clan culture (β = 0.398, p < 0.001) had also statistically significant effects on job satisfaction. However, the Market Culture (β = 0.002, p = 0.980) and Adhocracy Culture (β = 0.049, p = 0.619) hadn’t any significant effects on job satisfaction in the enterprise. As the result shows in the ECAE organizational culture affects employee job satisfaction significantly, the finding of this study is critical for organizations that want to know how satisfied their employees are with their jobs. At ECAE, a collaborative and well-organized working environment plays an important role in improving employee satisfaction. Therefore, the study recommends strengthening clan-oriented and hierarchy-oriented cultural practices, as they can help improve employee job satisfaction and enhance overall organizational effectiveness.
The Impact of Building Information Modeling (BIM) Adoption on Cost and Schedule Performance in Addis Ababa Real-estate Projects
(Addis Ababa University, 2026-06-03) Hailemikael Tekeste; Gemechis Terfa
The Ethiopian construction sector suffers from chronic cost overruns (36.8%) and time overruns (146.6%), largely due to poor design documentation. Building Information Modeling (BIM) is globally recognized as a solution, but empirical evidence in Ethiopia is lacking. This thesis investigates the direct and mediated effects of BIM adoption on cost and schedule performance in Addis Ababa real estate projects, focusing on the mediating roles of rework reduction and improved collaboration.A quantitative cross-sectional survey was conducted with 102 construction professionals (project managers, engineers, architects, contractors). Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart-PLS 4.Results: BIM adoption has a significant direct positive effect on cost and schedule performance (β=0.197, p=0.003). Rework reduction significantly mediates the BIM–performance relationship (indirect β = 0.271, p < 0.001). However, improved collaboration does not mediate this relationship (indirect β = 0.033, p = 0.216). The model explains 67.3% of the variance in project performance (R²=0.673), with large predictive relevance (Q =0.475).
The Effect of Organizational Culture on Organizational Performance: the Case of Slected Polytechnic Colleges
(Addis Ababa Uinversity, 2026-06-02) Petros Simon; Dejene T.
Analyzing the organizational culture effect on organizational performance in case of selected polytechnic colleges was the main objective of the study. Involvement, Consistency, Adaptability and Mission were the four element of the organizational culture and visualized based on Denison’s Model. The study particularly intended to assure in some selected polytechnic colleges; the degree to which organizational culture affects non-financial performance of using BSC for the measurement of its non-financial performance. 286 employees of some selected polytechnic colleges were the target population of this study and used stratified sampling for population distribution. The primary data was collected through questionnaire in order to achieve the above objectives. The study generated quantitative data using SPSS version of 25 which was analyzed using descriptive analysis with Measure of Central Tendency and inferential analysis using Pearson correlation matrix and multiple regression models after the study distributed structured questionnaires and collected data through survey research strategy. The result of analysis 0.711(71.1%) was the study established multiple coefficient correlation between organizational culture and organizational performance. The study concludes that in selected polytechnic colleges such as Tegbareid Polytechnic College, Nefas Silk Polytechnic College, Tafari Mekonnen Polytechnic Colleges and General Wingate Polytechnic College organizational culture has significant positive effect on organizational performance. Therefore, the study concludes that in some selected polytechnic colleges; all basic components of organizational culture affect organizational performance and in order to ensure sustainable growth the researcher recommends some selected polytechnic colleges to have a system that helps the colleges to create and maintain strong organizational culture consistently
The Effect of E-Banking Service Quality on Customer Satisfaction in Commercial Bank of Ethiopia (CBE): The Case of Selected Grade Four Branch Customers
(Addis Ababa Uinversity, 2025-10-02) Kassahun Assefa; Elias Berhanu
The objective of this study is to assess the effect of electronic banking service quality on customer satisfaction mainly focused on major types of Electronic banking service delivered to customers in selected branches of Commercial Bank of Ethiopia in Yeka Addis Ababa District.All selected branches are grade 4 branches. Grade 4 branches at the Commercial Bank of Ethiopia (CBE) are high-level, high-volume branches (e.g., Jimma Main) characterized by extensive staff hierarchies, including specialized business and quality managers. These, along with other high-grade branches, are strategically located in major cities like Addis Ababa to manage substantial, high transaction customer bases. Based on the general objective, the study has also established five specific objectives and explored each in depth. . This study was an explanatory study of the purpose and/or study design. Qualitative and quantitative research approaches were used. The sample size consists of 120 CBE customers. I collected information using structured surveys. The researchers developed a questionnaire in two sections. Inference and descriptive data analysis techniques were used. From the analysis of the collected data, the findings showed that fund transfer, cash withdrawal, bill payment, buying goods, and service are the major service alternatives available to the customer once they have started to use digital banking. In addition, it is also assured in the study that the bank provides e- banking service to its customers using alternative channels of ATM, mobile banking, internet banking, CBE birr and point of sales. According to the respondents: minimum costs, comfort and time saving, better cash management, faster way of undertaking banking transactions are some of the benefits they obtain utilizing digital banking. Moreover they have positive attitude for the service of electronic banking delivered by the bank. According to sampled customer and key informants, absence of suitable legal and regulatory framework, infrastructure, security issue, and service design with respect to local languages alternative and unable to print receipt of online transactions are among the major challenges of digital- banking service delivered by CBE in the study area. According to the findings; invest in advance technology, create awareness of e banking among users, enhancing the service accessibility, prepare training for all staffs who have direct relation with the customers and formulating policy and procedures for dealing with transaction error , fraud and system malfunction are recommendations
The Effect of Corporate Social Responsibility on Corporate Reputation in Industry Parks Development Corporation of Ethiopia: the Case Study of Kilinto and Bole Lemi Special Economic Zone
(Adiss Ababa University, 2026-01-02) Seble Teshome; Yohannes Workeaferahu
The concept of CSR has become a major issue in the modern world. The Industry ParksDevelopment Corporation (IPDC) try to balance profit-making with meaningful contributions tosociety and the environment by focusing on environmental sustainability, community development, ethical practices, and public engagement. Several surveys report that customers are influenced by the CSR activities of the organization, ethical and philanthropic CSR practices may create and foster customer beliefs that organization adheres to high ethical standards and caresabout society’s wellbeing, which, in turn, positively impacts consumer assessment of corporatereputation. Due to these facts, this study examined the current practices of corporate socialresponsibility effect on corporate reputation in IPDC’s Kilinto and Bole Lemi SEZs. In order toachieve these objectives, the study used a concurrent mixed research approach with descriptiveand explanatory research designs. Data were collected from 110 sample respondents who wereselected through stratified random sampling method from three departments (Human Resource,Investor care and Operational team) operating in the selected SEZs. Both descriptive andinferential statistics with linear regression modeling were used to analyze the data. The findingsof the study confirmed that the customer, community and employee oriented CSR practices havea positive impact or significant on corporate reputation in the parks. However, the owner/shareholder, environmental and government oriented CSR have a negative impact on corporatereputation in the parks. The other finding was that employees oriented CSR is less practiced inthe SEZs. Based on the findings, the study recommends that the selected IPDC’s SEZs shouldfocus on employee oriented CSR within SEZs. Since employees are essential contributors toproductivity and service quality strengthening employee-focused CSR practices such as training,welfare programs, health and safety measures is essential. The findings provide practicalimplications for policymakers, IPDC management, and industrial park administrators indesigning effective CSR strategies that enhance corporate reputation and promote sustainable development in the remaining industry parks development corporation