The Effect of Outbound logistics on organizational performance the case of Ethiopian Airlines Maintenance, Repair and Overhaul (MRO)
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Date
2-05
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Addis Ababa University
Abstract
lanning, implementation, and control of processes linked to material, information, and
financial flows. Considering the importance of logistics and valuable way of securing competitive
advantage the main objective of this study was to assess the current performance of Ethiopian
airlines maintenance repair and overhaul outbound logistics and the effect on organizational
performance. Descriptive and explanatory research designs as well as quantitative research
approaches were employed in conducting the study. The population of the study was Ethiopian
airline maintenance repair and overhaul logistics and purchasing department employees. For the
reliability and its attainability economically and physically census sampling was used to select the
appropriate sample of the study. Data was collected using questionnaires and interviews and being
analyzed using Statistical Package for the Social Sciences (SPSS). Descriptive analysis namely
percentage, mean and standard deviation; and inferential analysis namely Pearson correlation
and multiple linear regression were employed. The study shows that the logistics performances
below average and it has a great extent over organizational profitability, reliability, flexibility,
and responsiveness performance. The study also revealed that the organization has a shortage of
qualified logistics personnel; materials licensed packing, and needs major review on the structure
and the resource available. The study recommended enhancing the logistics management practices
and improving the team with certified logisticians would highly increase the performance and
improve organizational performance.
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Keywords
Logistics, MRO, performance,