Project Management

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The Influence of Project Risk Management Practices on The Success of Development Projects Implemented by Selected Ethiopian Ngos
(Addis Abeba Universty, 2026-10) Kalkidan Tesfaye; Bahran Asrat (PhD)
Non-Governmental Organizations (NGOs) run development projects in Ethiopia and development projects are the key to the country's economic change. The environment they operate in includes instability, financial fluctuations and logistical constraints. Development projects often face delays, cost overruns and scope failures. This study investigates how the Project Risk Management (PRM) practices shape the success of development projects, in NGOs, specifically risk identification, risk analysis, risk response planning and risk monitoring and control, while examining how Top Management Support changes the way the Project Risk Management (PRM) practices affect project success. The research used a quantitative approach with a descriptive and explanatory design. The research collected data with questionnaires. The questionnaires were conducted by a chosen sample of 200 project professionals. The project professionals include project managers, directors and M&E officers. The research used stratified sampling to reflect different organizations and further used purposive sampling to target knowledgeable professionals. The research analyzed the data with the Statistical Package, for the Social Sciences (SPSS). The research run statistics, Pearson correlation and moderated regression to test the research hypotheses. Related literature and theories show that PRM awareness is present but implementation is still ad-hoc and reactive due to the level of leadership commitment. This study measured how organized PRM practices affect project success. The study also examined how Top Management Support strengthens PRM practices and leads to outcomes that stay on schedule, stay within budget and meet quality standards.
"Effect of Project Quality Management Practices on Project Success: The Case of Government Housing Projects in Akaki Kality Sub city
(Addis Abeba Universty, 2026-08) Kidist Abebe; Wassihun Mohammed (PhD)
This study examined the effect of project quality management on project success in government housing building projects in Addis Ababa, Ethiopia, using the Akaki Kality Werku Site 5000 Housing Project as a case study. The study was motivated by persistent challenges in housing projects, including quality deficiencies, schedule delays, cost overruns, and stakeholder dissatisfaction, despite the growing emphasis on quality management practices. An explanatory research design with a quantitative approach was employed. Data were collected from 54 project professionals, including project managers, engineers, consultants, supervisors, and quality personnel, using structured questionnaires and a census sampling technique. The collected data were analyzed using descriptive statistics, Pearson correlation, and multiple linear regression with the aid of SPSS Version 27. The findings revealed that project quality management practices were generally implemented at a satisfactory level within the project. Correlation analysis indicated positive and significant relationships between Quality Planning, Quality Assurance, Quality Control, and Project Success. The regression results showed that the overall model was statistically significant (R² = 0.746, F = 48.923, p < 0.001), explaining 74.6% of the variation in project success. Quality Assurance (β = 0.611, p < 0.001) and Quality Control (β = 0.308, p = 0.006) had significant positive effects on project success, whereas Quality Planning (β = 0.004, p = 0.926) had no statistically significant effect. The study concludes that effective Quality Assurance and Quality Control practices are critical determinants of project success and recommends strengthening quality management systems throughout the project life-cycle to improve housing project performance
Procurement Effect on Schedule Performance of Projects: A Case of Donor Requirements on Electrical Distribution Projects of Ethiopian Electric Utility (Eeu).
(Addis Abeba Universty, 2026-10) Kidist Lakew; Wasihun Mohammed (PhD)
This study examined the effect of the demands of donor procurement to the schedule performance of the electrical distribution projects at the Ethiopian Electric Utility or EEU. The quantitative approach was used to gather data on 53 individuals who participated in donor-funded projects and test it using descriptive statistics, correlation and regression. It was found that the effect of donor procurement requirement on project delays is statistically significant and has the following β = 0.355 and p = 0.009 meaning that more complicated procurement processes was associated with higher schedule overruns. The approval layers were the key delay factors, where the mean score was 4.30; comparing with national procurement procedures, where the mean score was 4.53; and no-objection requirements, where the mean score was 4.04. The regression analysis also revealed that the independent variable was strongly correlated with the mediator; that is, 0.652 and p = 0.001 was not significant; however, the mediator did not have any significant influence on the dependent variable, given that the p = 0.05 and above was not significant. The moderation analysis however, resulted in significant moderating effect with 0 = -0.444 and p = 0.002, indicating that negotiation and contextual factors moderate the strength of the relationship between the schedule performance and procurement requirements. The regression model was statistically significant, F(4, 48) = 8.001, p < 0.001, explaining 40% of the variance in DV_Mean, indicating that IV_Mean, MED_Mean, and MOD_Mean meaningfully predict the dependent variable. The reliability test indicated high internal consistency, with total Cronbachs Alpha of 0.898. In general, the paper found that donor procurement processes form a significant part of project delays and recommended an effective solution to mitigate delays by increasing the ability to negotiate, better coordination, and aligning national systems with the donor needs to enable projects to be accomplished on time.
The Effect of Agile Methodology Adoption on Project Success in An E-Commerce Application Development: The Mediating Role of Team Communication
(Addis Abeba Universty, 2026-10) Kidist Solomon; Abdurazak Mohammed (PhD)
This research explores the direct influence of Agile Methodology Adoption (AM) on Project Success (PS), as well as the critical function of Team Communication (TC) in understanding how organizational behaviors transform project frameworks into successful delivery. Respondents were deliberately chosen with a criteria of being experienced in project management and agile methodology. The study employs a strict quantitative survey methodology, collecting primary data from 105 project management and technical professionals including project managers, software engineers, Scrum masters, and product owners who are currently working on e-commerce projects. It was an explanatory research with correlational research design. The structural linkages and indirect routes were extensively analyzed using descriptive and inferential statistics, particularly utilizing Hayes' PROCESS Macro Model 4 for the mediation study. The study found that adopting Agile methodologies had a substantial beneficial impact on project success (β = 0.2931) and team communication quality (β = 0.5345). Most significantly, Team Communication was found to be a substantial partial mediator, implying that almost half of Agile's overall good influence on project outcomes is actively channeled via the communication channels it develops. The study concludes that merely implementing structural Agile tools or software is inadequate to ensure success; Agile thrives because it fundamentally optimizes behavioral interactions. To achieve maximum success, organizations must shift from tool-centric to behavior-centric practices, treat Agile ceremonies as meaningful collaborative dialogues rather than administrative updates, and flatten bureaucratic hierarchies to create a psychologically safe environment in which technical teams can openly express project risks and roadblocks early.
Department of Project Management Evaluating The Effectiveness of Earned Value Management (Evm) Integration in Cost and Schedule Control in Private Real Estate Building Projects in Addis Ababa, Ethiopia
(Addis Abeba Universty, 2026-11) Kirubel Kebede; Mahir Jibril (PhD)
Effective cost and schedule performance control remains significant challenge for the construction sector in the country. Empirical evidence demonstrates that only a few companies employ structured and advanced project monitoring tools. A study was undertaken to assess the current level of Earned Value Management (EVM) integration and the barriers to its adoption within the private real estate building construction projects in Addis Ababa. Data were collected through structured questionnaires administered to project professionals across 54 randomly selected construction projects from 31 different organizations, achieving a high response rate of 93.1%. The study utilized descriptive statistics to summarize demographic data and current EVM practices, alongside inferential statistics to analyze relationships. Results indicated that 64.8% of the organizations currently utilize EVM; however, the depth of integration was found to be moderate and often reliant on manual processes. Statistical analysis confirmed a statistically significant positive relationship between EVM integration and cost control (r=0.442, p<0.05) and schedule control (r=0.591, p<0.001). Furthermore, regression analysis identified EVM integration as a significant predictor of project performance, explaining 19.6% of the variance in cost control and 34.9% of the variance in schedule control. Major barriers to adoption included a lack of technical expertise, weak management commitment, and the absence of standardized procedures. Nevertheless, respondents view EVM as a highly effective tool for early detection of cost overruns and schedule delays. The study concludes that EVM has strong potential to improve project monitoring and controlling in Addis Ababa’s construction sector if existing organizational and technical barriers are adequately addressed.
The Impact of the Modern Digital Tool BIM on Client Requirement Management: The Case of High-Rise Building Construction Projects in Addis Ababa
(Addis Abeba Universty, 2026-11) Lensa Mulugeta; Zegeye Muluye (PhD)
High-rise building construction projects in Addis Ababa face persistent cost overruns, schedule delays and rework majorly caused by poorly managed client requirement changes. Although Building Information Modeling (BIM) is globally recognized as an effective digital tool for improving requirement management, its adoption in Ethiopia remains limited and its actual impact has not been empirically examined. Therefore, the study aimed to investigate the influence of six BIM parameters: - visualization, communication, information storage, requirement-model connection, assessment and traceability on the effectiveness of client requirement management in high-rise building construction projects in Addis Ababa. The study employed a quantitative research approach using a descriptive and explanatory design. Data were collected from 120 BIM-experienced construction professionals including architects, engineers, quantity surveyors and project managers through structured questionnaires. Purposive sampling was employed and data were analyzed using descriptive statistics, Pearson correlation and multiple linear regression. The findings revealed that all six BIM parameters have a statistically significant and positive effect on client requirement management (R² = 0.799, F = 74.689, p < 0.001). Assessment (β = 0.305) and communication (β = 0.300) emerged as the strongest predictors indicating that they have the greatest direct impact on client requirement management. In conclusion, BIM significantly improves client requirement management by enhancing documentation, communication, evaluation and traceability of requirements throughout the project lifecycle. The findings provide empirical evidence to inform construction professionals, and educational institutions in promoting wider BIM adoption in Ethiopia.
The Effect of Site Management Tool Use on Project Performance: The Mediating Roles of Planning and Coordination, Monitoring and Control, and Resource Management Processes in Safaricom Ethiopia
(Addis Abeba Universty, 2026-08) Lidya Amare; Zegeye Muluye (PhD)
In a large-scale telecom network rollout project, it is essential to have effective project management, especially in dynamic and complex operational environments. After entering the market in 2021, Safaricom Ethiopia initially relied on manual monitoring and documentation methods for network deployment projects, which led to having fragmented records, limited on-site visibility and delays in decision-making which has affected project performance. To address these challenges a digital platform called Site Management Tool (SMT) was introduced to provide a centralized documentation system, improve planning and coordination and enhance resource utilization. The impact of the SMT implementation on project management processes (PMP) and project performance (PP) in Safaricom Ethiopia was examined using a mixed-method case study approach involving both quantitative and qualitative data. Quantitative data were collected through structured questionnaires and SMT system-generated operational records, while the qualitative data were obtained through open-ended responses from project managers, site supervisors, vendors, quality assurance personnel and project execution team who had SMT accounts and daily interaction with the system. The data were analyzed using IBM SPSS Statistics, PROCESS Macro Version 5.0, independent sample t-test and thematic analysis using Excel. The findings revealed that SMT usage had a significant positive effect on PMP and PP. The results further showed that PMP, specifically planning and coordination (Pla), monitoring and control (Mon), and resource management (Res), fully mediated the relationship between SMT usage and PP, with resource management emerging as the strongest predictor of PP. The qualitative findings supported the quantitative results by indicating improvements in real-time monitoring, workflow coordination, reporting efficiency, accountability, and resource utilization following SMT implementation. Overall, the study concludes that the effectiveness of digital transformation tools in telecom projects is primarily realized through their ability to improve internal project management processes. The findings contribute to digital transformation and project management literature by providing empirical evidence on the mediating role of project management processes and also offer practical insights for telecom organizations seeking to improve project performance through digital project management systems.
Causes of Project Delays and Their Impact on Project Success: A Case Study of Noah Real Estate in Addis Ababa, Ethiopia
(Addis Abeba Universty, 2026-10) Lielt Tsegaye; Zegeye Mulye (PhD)
Even though planning and resource related factors is crucial in the construction project, in the construction projects at Noah Real Estate, there has been instances of delay, cost overruns and challenges to the achievement of the project objectives, which show some performance challenge in project management practice. While there have been some studies that analyze the factors that affect project success for construction projects, empirical evidence is limited in regards to the specific effect of planning and resource factors on project success in the context of Noah Real Estate. For this reason, this study was formulated to fill this empirical gap or address the identified empirical gap and to investigate the relationship between planning and resource related factors to project success and to give evidence-based recommendations for the improvement of project performance. This study aimed to explore the effect of planning and resource factors on project success. The main aim of the research was to investigate the link between planning practices and the successful implementation of projects in terms of resources. The research used was quantitative research method, and the data obtained in this study was the data of respondents who were 102 respondents used in the data collection process. Data collected was converted and analyzed using SPSS software with descriptive, Pearson correlation, multiple regression and ANOVA analysis. The results of the correlation analysis revealed that both planning and resource factors have positive and statistically significant relationships with project success. Planning was moderately positively correlated with project success (r = 0.521, p < 0.01), so that better practices in planning are related to increased project success. Likewise, resource factors showed a moderate positive correlation with project success (r = 0.467, p < 0.01), implying that improved resource management is conducive to project success. The result of regression analysis revealed that the model explained 28% of the variations in project success (R² = 0.280, Adjusted R² = 0.265) which shows that the variables used in the model has a moderate ability to explain the variations in project success and this result is acceptable for construction sectors. The ANOVA result also shows that the overall model is statistically significant (F = 19.222, p < 0.001), which indicates that the planning and resource factors together significantly affect project success. The planning had positive and statistically significant influence on the success of the project (B = 0.496, p = 0.005) according to the coefficient’s analysis. This translates to better planning resulting in improved project success. However, the effect of resource factors was positive but not statistically significant (B = 0.133, p = 0.297), meaning that the resources contribute positively to the project success, but do not have a strong direct impact on project success when planning is part of the model. This underlines the fact that, project success is more about planning than resource availability. The findings indicate that planning factors have a significant positive influence on project success, whereas resource factors show a positive but statistically insignificant relationship with project success. This suggests that effective planning plays a more influential role in enhancing project success within the study context. Therefore, organizations should strengthen project planning practices while ensuring the efficient utilization of resources. Integrating effective planning with sound resource management can contribute to improved project performance.
The Effect of Electronic Health Record (Ehr) Implementation on Patient Care Outcomes in The Emergency Department of Black Lion Specialized Hospital: A Mediated-Moderated Model
(Addis Abeba Universty, 2026-10) Liya Fantahun; Abdurezak Mohammed
The purpose of this study was to examine the effect of Electronic Health Record (EHR) implementation on patient care outcomes: a mediated-moderated model in the emergency department of black lion specialized hospital in Addis Ababa, Ethiopia. The study adopts explanatory research design and a mixed research approach was used. Out of a total of 145 target populations, a sample size of 136 was taken using a census sampling method for collecting information from the study participants. The study uses both quantitative and qualitative data collection methods. The Quantitative data were collected through structured closed-ended questionnaire, and qualitative data were gathered through open-ended questions with some interview for that needs elaborations. The quantitative data was analyzed in both descriptive statistics and inferential statistics was generated using SPSS version 26, whereas qualitative data were analyzed thematically to provide deeper insights into users’ experiences with the IWKET Care system. The result of the study shows that EHR implementation has a statistically significant positive effect on patient care outcomes. In addition to this, EHR implementation strongly influenced workflow efficiency. These findings show that workflow efficiency mediates the relationship between EHR implementation and patient care outcomes. Based on the results of the study specific recommendations and suggestions for further study are forwarded
A Comparative Analysis of a Building Information Modeling and Traditional Computer -Aided Design as Project Management Tools: Impact on Design Coordination Efficiency and Schedule Performance. A Case Study of The Republican Guard Headquarters Project at Ovid Kling Consult
(Addis Abeba Universty, 2026-08) Liya Yared; Zegeye Mulye (PhD)
Construction projects in Ethiopia's building industry frequently suffer from schedule delays, cost overruns, and rework resulting from poor interdisciplinary design coordination. This study comparatively analyzes Building Information Modeling (BIM) and traditional Computer-Aided Design (CAD) as project management tools, with particular focus on their effects on design coordination efficiency and schedule performance., using the Republican Guard Headquarters Project at Ovid Kling Consult as a case study. A mixed-methods approach was adopted, combining a semi-structured questionnaire distributed to 58 project professionals, of which 53 valid responses were returned through purposive sampling, with case study analysis of project schedule records and clash detection data. Descriptive statistics and thematic analysis were used to analyze the collected data. The findings reveal that Design coordination using traditional Computer-Aided Design (CAD)-based approach was found to be manual and mostly reactive. Conflicts were detected at late stages of the project and this required multiple design revision cycles with rework and cascading schedule delays across multiple work packages. In contrast, BIM-based design coordination detected and resolved design conflicts at the conceptual design stage with a reduction of 66.7% of design revision cycles. The tool also contributed to improved schedule adherence, reduced rework and enhanced communication between disciplines. Likert scale results confirmed strong professional consensus on Building Information Modeling's superiority across all five project management performance dimensions assessed. The case study further validated that digital modeling improved the accuracy and efficiency of design coordination. In addition, this study identified a number of barriers that exist for the adoption of BIM, including the skills gap, high cost of BIM implementation and resistance to change. Training and investment in BIM software and processes are recommended in order to improve the performance of design coordination in the AEC sector.
Effects of Construction Material Management Practices on The Construction Project Cost: The Case of Oromia Construction Corporation
(Addis Abeba Universty, 2026-10) Melaku Getachew; Zegeye Mulye (PhD)
This study examined the effects of construction material management practices on project cost at Oromia Construction Corporation (OCC). Four practices were tested: material planning, procurement, waste reduction and logistics. A quantitative approach with descriptive and explanatory design was used. Data were collected from 172 employees using structured questionnaire with 95% response rate and the reliability checks showed strong internal consistency with Cronbach's alpha values greater than 0.7. Descriptive results showed procurement and cost performance in the Agree range, though planning, waste reduction and logistics scored in the Moderate range. Correlation analysis found strong positive relationships between all four practices and cost performance, though waste reduction had the strongest correlation (r=0.705), followed by planning (r=0.699), procurement (r= 0.661) and logistics (r= 0.626). The regression model explained 59% of the variation in project cost (R = 0.770, R² = 0.593, adjusted R² = 0.583) and the regression coefficients showed that every practice had significant positive effect on cost performance. Material planning had the largest effect (B = 0.341, p = 0.002), followed by waste reduction (B = 0.321, p = 0.004), logistics (B = 0.228, p = 0.020) and procurement (B = 0.153, p = 0.028). The study concluded that material management practices directly shape project cost and recommended that the corporation should strengthen planning before projects start, train workers on waste reduction, improve procurement timing and build better communication for logistics.
Causes And Effects of Project Delay on Building Construction Projects: The Case of Ethiopian Airline
(Addis Abeba Universty, 2026-08) Melaku Tefera; Zegeye Mulye (PhD)
The construction sector plays a vital role in the development of the country’s economy and infrastructure. But a construction project delay is a significant problem for project success. The main objective of this paper was to analyze the cause and effect of construction project delay with particular reference to Ethiopian Airlines. This study adopted a descriptive research design with a quantitative approach. The data were gathered from primary sources using structured questionnaires administered to Ethiopian Airlines employees, contractors, consultants, and other stakeholders in Ethiopian Airlines construction projects. The responses of 73 participants were examined using Statistical Package for Social Sciences (SPSS) to execute descriptive analysis, correlation analysis, and regression analysis. The analysis shows most common causes of project delays were contractor related causes, client related causes, consultant related causes, shortage of materials, shortage of labor, and external causes such as inflation and regulatory delays. Contractor inefficiency, delayed decision making, poor planning, shortage of materials, and financial constraints were the major causes of delay. The study further revealed that project delays lead to time overruns, cost overruns, disputes between stakeholders, productivity loss, and hinder organizational growth. It concluded that project delays in Ethiopian Airlines construction projects were affected by several interrelated factors that need to be managed holistically. This suggests that improving project planning, collaboration among stakeholders, timely payment of funds, and improving contractor performance are key factors to reduce delays and increase the success of projects.
Effect Of New Banking Products on Organizational Performance: The Case of Bank of Abyssinia
(Addis Abeba Universty, 2026-10) Melat Begashaw; Zegeye Mulye (PhD)
The need for new products to drive the banks to come up with different products, but the precise connection between the innovation and the organizational performance is still remains an empirical gap. In particular, this relationship is highly underexplored within the context of the Ethiopian banking sector. To bridge this gap, the current paper explores how the creation of new banking products impacts the organizational performance of the Bank of Abyssinia located in Addis Ababa, Ethiopia. This research applies a quantitative approach. In particular, this research will analyze the influence that the following seven characteristics of new banking products have on the organizational performance of the Bank of Abyssinia: new product performance, marketability, quality, functionality, usability, manufacturability, and pricing. A census-based total enumeration method was used to survey 148 professional employees in the departments of Digital Banking, IT, Marketing, and Research & Development of the Bank of Abyssinia. The research attained an impressive 80.4% response rate, resulting in 119 valid answers. Several validity and reliability tests were conducted in order to ensure the integrity of the obtained data, with the help of which internal consistency was confirmed with Cronbach’s alpha test. Data analysis involved both descriptive and inferential methods, the latter being calculated via SPSS Version 27. Based on the obtained findings, out of seven variables analyzed, Ease of Use (EU), Marketability (MK), Price (PR), and New Product Performance (NP) have a significant positive impact on organizational performance, while Quality, Functionality, and Manufacturability do not. These findings reveal that the Bank of Abyssinia's success relies more on user-oriented experience, strategic pricing, and strong marketability than on product complexity. Consequently, the study recommends that the bank prioritize human-centered design, optimize pricing to face rising industry competition, and increase investment in marketing and branding.
Effect of Digital Banking Solutions on Financial Inclusion in Ethiopia: The Case of Amhara Bank
(Addis Abeba Universty, 2026-07) Melat Fikru; Wassihun Mohammed (PhD)
Financial inclusion remains a significant challenge in Ethiopia, particularly in rural and underserved areas lacking formal banking infrastructure. This study investigated the effect of digital banking solutions on financial inclusion at Amhara Bank, focusing on four services: agent banking, mobile money transfer, mobile account management, and mobile bill payment (Aba QR). A quantitative research approach with descriptive and explanatory designs was employed. Primary data was collected from 400 customers using structured questionnaires, achieving a 93.4% response rate. Data was analyzed using descriptive statistics, correlation analysis, and multiple regression analysis. The findings revealed that all four digital banking solutions had statistically significant positive effects on financial inclusion. Agent banking had the strongest influence (β = 0.380, p < 0.001), followed by mobile money transfer (β = 0.340, p < 0.001), mobile bill payment (β = 0.160, p<0.001), and mobile account management (β = 0.140, p = 0.001). The model explained 66.0% of the variance in financial inclusion (R² = 0.660). Mobile money transfer showed the strongest correlation with financial inclusion (r = 0.680). Customers valued speed, convenience, and security of mobile transfers, but affordability (mean = 3.18) and merchant acceptance for QR payments (mean = 2.98) remained concerns. Agent banking had high potential but low usage (mean = 2.55) and accessibility (mean = 2.82). Mobile account management received the highest satisfaction (mean = 4.09). The study concludes that digital banking solutions effectively expand financial inclusion in Ethiopia. Recommendations include expanding agent banking networks, reducing transaction costs, increasing merchant QR acceptance, and improving mobile app usability. Policymakers should incentivize rural agent banking, review mobile transaction taxes, and support interoperability through EthSwitch.
The Role of Strategic Project Management in Enhancing Project Performance
(Addis Abeba Universty, 2026-07) Melat Girmay; Wassihun Mohammed (PhD)
This study aimed to investigate the impact of Strategic Project Management (SPM) on Project Performance at GlobeDock Academy (GDA), an educational technology firm in Ethiopia. The study focused on the following five dimensions of strategic project management: strategic planning, leadership support, resource allocation, monitoring and control, and strategic alignment. The study used a mixed-methods research approach, descriptive and explanatory, and case study. A structured questionnaire was sent out to the employees involved in the project activities at the GlobeDock academy and received a 100% response from 30 employees. In addition, there was an interview with the CEO/Owner, Technical Team Member, and Technical Team Coordinator (semi structured). The data collected were analyzed with descriptive statistics, Pearson correlation analysis, and simple linear regression analysis using SPSS. The results showed that strategic project management is generally positive, and the grand mean score was 3.69 out of 5.00. The scores for strategic planning were the highest mean rating, and resource allocation with the lowest mean rating. The grand mean was also 3.69 for project performance, from which user satisfaction was rated highest, while cost efficiency was rated lowest. The reliability of the constructs was determined by using Cronbach's Alpha, which yielded values > 0.80 for all constructs. The results of the Pearson correlation analysis revealed that the strategic project management demonstrated a strong positive correlation with the project performance (r = 0.72, p < 0.01). The regression analysis also showed that 51.8% of the variance in project performance could be accounted for by strategic project management (R² = 0.518). The findings validated all the research hypotheses, which indicated that strategic planning, leadership support, resource allocation, and project governance positively affect project performance. The findings of the study showed that strategic project management has a positive significant impact on the project performance at GlobeDock Academy. The most important drivers for project success were strategic planning and strategic alignment, while the area that needed improvement most was resource allocation. Theoretical implications, Practical implications, and recommendations for future studies are included. A strong positive correlation between strategic project management and project performance, with r = 0.72, further supports the research hypothesis. This thesis finds that GlobeDock Academy can increase its success in projects through efficient resource allocation, systematic portfolio management, better time and cost control, continued leadership support, and improved monitoring and evaluation. In addition to being specific to the case, this research is an important contribution to the debate about project management in educational technology firms because it reveals that projects must be evaluated not just in terms of efficiency but also in terms of user-based strategies.
The Impact of Project Leadership Competence on Project Success: The Case of Ethio Telecom’s 5G Projects in Addis Ababa
(Addis Abeba Universty, 2026-10) Merertu Teshome; Abraraw Chane (PhD)
This study investigates the influence of project leadership competencies on the success of Ethio Telecom's 5G deployment projects in Addis Ababa. The study utilizes both descriptive and explanatory research design, with a quantitative research approach, involving a census of 162 employees in leadership roles, including Chief Officers, Program Directors, Managers and Supervisors, who were directly involved in the 5G rollout. Data were collected through a structured questionnaire and the analysis utilized descriptive and inferential statistics, including correlation and multiple linear regression, to assess the relationships between leadership competencies and project success. Findings show several significant positive correlation among the dependent and variables. Accordingly, decision-making has a moderate and statistically significant positive relationship with project success (r = 0.486, p < 0.01), communication also showed a small but significant positive relationship (r = 0.183, p < 0.05), technical knowledge has a moderate positive correlation with project success (r = 0.318, p < 0.01), risk management showed a moderate significant relationship (r = 0.291, p < 0.01), however, conflict resolution had a positive but non-significant relationship (r = 0.168, p = 0.067). Multiple regression analysis confirmed that all five competencies significantly contribute to project success, with decisionmaking having the strongest impact (β = 0.541, p < 0.001), followed by technical knowledge (β = 0.404, p < 0.001), communication (β = 0.19, p = 0.004), conflict management (β = 0.274, p < 0.001)and risk management (β = 0.225, p < 0.001) also play important roles in enhancing project outcomes. These findings show the importance of enhancing leadership competencies among project leaders to improve overall project success. Organizations should prioritize the development of decision-making, communication, technical knowledge, conflict resolution and risk management skills among leaders to achieve desired project outcomes.
The Effect of Capacity strengthening on Project Performance; The Mediating Role of motivation type among Ethiopian Humanitarian CSOs
(Addis Abeba Universty, 2026-09) Meron Bekele; Abdurezak Mohammed (PhD)
This study investigates the effect of organizational capacity strengthening on project performance among Ethiopian humanitarian Civil Society Organizations (CSOs) whether these initiatives extend beyond donor compliance requirements. The research specifically explores how the type of motivation that underlies capacity-building activities affects performance. A quantitative research design with a cross-sectional survey method was employed by purposive sampling of the five local CSOs. Data was collected from 84 respondents using structured questionnaires and it was analyzed using SPSS version 27. Descriptive statistics were used to summarize respondent characteristics and study variables, while correlation analysis and multiple regression analysis were used to assess the relationships among the variables and their predicted effect on project performance. The results showed that both the relationship between capacity strengthening and project Performance, as well as the relationship between motivation and project performance, are positive. The correlation analysis indicated that the type of motivation is associated with the degree to which capacity-strengthening efforts relate to project performance. However, multiple regression analyses demonstrated that the type of motivation has a statistically significant, positive relationship with project performance while capacity-strengthening does not have a significant direct relationship with project performance when controlling motivation type. The study concludes that the effectiveness of capacity-strengthening initiatives depends largely on the initiating motivation driving their implementation of projects. Capacity strengthening alone is insufficient to improve project performance unless it is supported by strong improvement-oriented motivational factors within organizations. Therefore, the study recommends that humanitarian CSOs and Partners design and implement capacity strengthening initiatives that adopt intrinsic organizational commitment and continuous improvement rather than focusing solely on donor compliance requirements
The Impact of Monitoring and Evaluation on Project Performance: The Case of Reality Real Estate Projects in Addis Ababa
(Addis Abeba Universty, 2026-04) Michael Kefelegn; Abrarawe Chane (PhD)
Real estate sector in Addis Ababa has faced extremely fast expansion in recent years yet many projects continue to face relentless challenges regarding delays, quality issue, cost overruns and client dissatisfaction. Regarding this concerns this study shows how monitoring and evaluation (M&E) practice influence project performance specifically on Reality real estate projects in Addis Ababa. The study design to provide practical and context specific insights how Monitoring and Evaluation systems contribute to improve key performance dimensions like time, cost, quality and client satisfaction. A quantitative research approach employing descriptive and explanatory research designs was adopted. The study utilized a deductive approach and a cross-sectional survey design. The target population consisted of professionals directly involved in project implementation, including project managers, site engineers, contractors, consultants, and monitoring and evaluation officers. A purposive sampling technique was employed to select respondents with relevant experience and knowledge of project management practices. Primary data were collected using a structured questionnaire administered through Google Forms. The questionnaire employed a five-point Likert scale ranging from strongly disagree (1) to strongly agree (5) to measure monitoring practices, evaluation processes, and project performance dimensions. From N=110 questionnaires distributed N=98 valid responses were obtained representing an 89.1% response rate. The data was analyzed using Statistical Package for the Social Sciences (SPSS) version 27 applying both descriptive and inferential statistical techniques like frequencies, percentages, means, standard deviations, reliability analysis, correlation analysis, and multiple regression analysis. Descriptive findings indicated that evaluation related practices were more strongly implemented than monitoring practices. Evaluation criteria (M = 4.61, SD = 0.683) and lesson application (M = 4.54, SD = 0.776) recorded the highest mean scores, whereas preplanning activities (M = 3.33, SD = 0.976) and budget performance (M = 2.92, SD = 0.881) showed comparatively lower ratings. The reliability analysis confirmed strong internal consistency of the measurement scales with Cronbach's alpha values of 0.861 for monitoring practices 0.932 for evaluation processes and 0.951 for project performance. The inferential results revealed that both monitoring and evaluation were positively associated with project performance but their effects differed substantially. Correlation analysis showed significant positive relationships between monitoring and project performance (r = 0.649, p < 0.01) and between evaluation and project performance (r = 0.785, p < 0.01). Multiple regression analysis indicated that the overall model was statistically significant (F = 76.274, p < 0.001) explaining 61.6% of the variance in project performance (R² = 0.616; Adjusted R² = 0.608). Evaluation becomes a significant positive predictor of project performance (β = 0.752, p < 0.001) but monitoring did not show a statistically significant direct effect (β = 0.041, p = 0.708). These findings suggest that the contribution of monitoring to project performance depends largely on how monitoring information is interpreted and utilized through evaluation processes. The study concludes that effective project performance is not achieved through monitoring alone but through the integration of monitoring and evaluation as a continuous and interdependent process. It emphasizes the need for organization to strengthen evaluation mechanism improves the use performance data and adopt a more learning-oriented approach to project management. These findings contribute to both theory and practice by offering a more refined understanding of Monitoring and Evaluation systems within the context of private real estate development in Ethiopia.
The Effect of Stakeholder Engagement on the Success of Public-School Infrastructure Projects in Addis Ababa: The Case of Lemikura Sub-City Administration.
(Addis Abeba Universty, 2026-06) Mieraf Ketema; Abraraw Chane (PhD)
This study investigates the effect of stakeholder engagement on project success within public-school infrastructure projects in Lemi Kura Sub-city, Addis Ababa. Despite significant government investment, these projects frequently encounter persistent challenges, including delayed completion, cost overruns, and low community satisfaction, often attributed to inadequate stakeholder management. Utilizing a quantitative research approach with an explanatory research design, the study focused on 11 school infrastructure projects undertaken by the Ethiopian Construction Design Works Bureau between July 2023 and July 2024. Data were collected from a target population of project managers, engineers, contractors, consultants, and PTSA representatives using self-administered questionnaires based on a Likert-type scale. The analysis examined the causal relationships between communication, participation, collaboration, and stakeholder influence on project outcomes. The findings reveal that stakeholder communication and stakeholder influence (β=.380, p <.01) are statistically significant and positive predictors of project success. Conversely, the study found that stakeholder participation was not a statistically significant predictor (p =.421), a result that diverges from traditional management assumptions and suggests that participation without strategic influence or effective communication may not guarantee success. These results underscore the critical importance of prioritizing high-impact influence and robust communication strategies to enhance project performance. The study recommends that project managers in the Ethiopian construction sector focus on managing stakeholder influence and fostering collaborative communication to address existing performance gaps and ensure the successful delivery of school infrastructure.
The Impact of Claims Management Practices on The Quality of Contractor-Client Relationships and Project Performance
(Addis Abeba Universty, 2026-10) Mulualem Birmeta; Bethelhem Fikru (PhD)
Claims are not only legal issues, but a fact of life, and embedded in the contract formulation, Design preparation, contract interpretation, contract management and project cost estimation, which are all part and parcel of the complexities inherent in the industry. This research is concerned with exploring and controlling these claims and the impact on two important outcomes of a project: project performance and the relationships between the contractors and the clients. A significant contribution of the study is that it moves beyond the technical processes of construction to explore more relational impacts. The data were collected from a survey of 91 valid response out of 115 professionals who were sampled from contractors, consultants, and clients and were subsequently analysed by using SPSS (v.27) regression and mediation modelling. Cronbach’s Alpha of 0.967 were confirmed while checking the data reliability. Where the results are signifying claims management boosts contractor–client trust (r=0.747p<0.001) and its impact on project performance, though significant, is more moderate (r= 0.611 p<0.001). In addition, Regression modelling depicts claims management is a strong predictor of success, accounting for 37.3% of the variance in project performance. In particular, the practice of systematically documenting, along with faster resolution timelines and collaborative negotiation tactics that are shown to enhance professional trust and maximize cost, time and quality parameters. Mediating analysis results showed something surprising: relationship quality is not really a mediator between performance and claims management, but both of these factors are independent variables that can lead to success. Also, the results provide only partial evidence of the moderating effect of CCRS. This implies even when a relationship is strained, if they have to get things documented in detail and resolved timely, a project’s completion date and timeline can still be saved. Lastly, the study calls for a shift from the traditional to digitalised processes and towards proactive negotiation as important instruments for managing the construction project landscape.

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