Project Management
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Item Evaluating The Effect of Erp System Implementation On User Satisfaction: A Case Study of Bunna Bank(Addis Ababa University, 2024-10) Amanuel Demeke; Teklegiorgis Assefa (PhD)This study delves into the multifaceted relationship between user satisfaction and the successful implementation of an Enterprise Resource Planning (ERP) system at Bunna Bank SC, a prominent Ethiopian banking institution. Employing a robust mixed-methods approach, the research combines quantitative survey data from 348 employees with qualitative insights gleaned from in-depth interviews with 15 key stakeholders directly involved in the ERP implementation process. The study reveals a strong, positive correlation between user satisfaction and three critical factors: system performance, usability, and functionality. While the ERP system at Bunna Bank has demonstrably improved operational efficiency, streamlined workflows, and facilitated better collaboration between departments, the research identifies several areas for improvement. While users generally perceive the system’s performance as adequate, they express concerns about its ability to handle peak loads and expedite data processing, particularly during high-demand periods, suggesting a need for targeted investments in infrastructure upgrades or system optimization. The research also underscores the positive impact of the ERP system’s usability on user satisfaction. Respondents praise the intuitive interface and straightforward navigation, which facilitate easy learning and adoption, but suggest further enhancements to customization options and interface elements to better align the system with evolving user needs. Regarding functionality, the ERP system at Bunna Bank generally meets core operational needs, but the research points to the potential for improved customization capabilities, which would enable the system to adapt more effectively to evolving business processes. Qualitative data collected through interviews provides valuable context to these findings, with employees expressing their appreciation for the system’s reliability, user-friendliness, and comprehensive functionality, highlighting its positive impact on their satisfaction. Based on these insights, the study presents specific recommendations for enhancing user satisfaction at Bunna Bank, including prioritizing system performance improvements, ensuring comprehensive user training, actively incorporating user feedback for system enhancements, and cultivating a user-centered culture within the bank. The study provides valuable practical guidance for optimizing ERP systems to achieve long-term user acceptance and maximize business outcomes. Keywords: Enterprise Resource Planning (ERP), User Satisfaction, System Performance, Usability, Functionality,Item Assessment of Project Planning Practices in Digital Banking Projects: The Case of Dashen Bank(Addis Ababa University, 2024-10) Amare Melak; Adane Atara (PhD)The study assesses the practice of project planning in digital banking projects in Dashen Bank. The study was conducted based on the data gathered from selected 96 Dashen Bank branch employees from a total population size of 126. A mixed research approach was employed to answer the research questions that emerged through the review of existing literature. The data obtained through questionnaire has been analyzed using descriptive statistics. To acquire the intended information the researcher used structurally designed questionnaire. The result of the study indicated that most of the projects planning processes are practiced poorly in Dashen bank. The research findings reveal that Dashen Bank has a well-defined project planning process. While the project team demonstrates strong engagement, their decision-making empowerment could be enhanced. To improve digital banking initiatives, Dashen Bank should standardize its planning approach, strengthen risk management, and foster a more collaborative and innovative planning environment. The study recommended the bank more effort should be made at the planning stage of the project, more advanced project planning tools and techniques should be applied while preparing the digital banking project plan, the Project management offices need to have project planning department to conduct the project planning activities and to provide training about project planning practice to project managers and project team members on regular basis. Key Words -: project planning practiceItem The effect of effective team management on project success: The case of Ethiotelecom Addis Ababa LTE project(Addis Ababa University, 2024-10) Amdei Mitiku; Dereje Abi (PhD)Given the pivotal role of efficient team management in project success, this study investigates the impact of various elements of efficient team management practices on project success, focusing on the case of project implementation within the Ethiotelecom wireless network division. In order to achieve these objectives, descriptive and explanatory research approaches were utilized. Through the distribution of questionnaires to 79 participants actively engaged in the Ethiotelecom LTE project, we gathered valuable insights. Analysis revealed a substantial impact of effective team management on project success, particularly in relation to goals and objectives clarity and team leadership dimensions of teamwork. These findings underscore the importance of prioritizing key components of efficient teamwork for increased project success. The research offers insightful information for project managers and team leaders in the telecom industry, aiding them in aligning their focus to optimize project outcomes Keywords: efficient team management, team dimensions, project success, telecom industryItem The Role of Risk Management Practices on Project Success in Addis Ababa City Administration(Addis Ababa University, 2024-10) Amdework Brhane; Solomon Markos (PhD)The purpose of this research was to examine the role of project risk management practices on mega projects success in Addis Ababa city administration. Explanatory research design was employed to conduct the study. Data were collected from 66 project managers and project team personnel from contractors, consultants involved in mega projects, and the client organization of the Addis Ababa city administration mega project office and other stakeholders (end users) were selected using simple random sampling method to fill out the questionnaire. A total of six top and middle level managers were selected using purposive sampling technique for an interview. The quantitative data was analyzed using descriptive, correlation and regression analysis. The result of the study shows that there was poor project risk analysis practice, risks were not adequately identified, the practice of risk response in the mega projects was moderately high, the practice of project monitoring and control in Addis Ababa City administration's mega projects lacks continuity and effectiveness and there is statistically significant relationship between risk identification, risk response, risk monitoring and evaluation and project success. However, there was no statistically significant impact on project success. To sum, the overall result of the analysis shows the projects were not reaching the desired level of success. Finally, an attempt was made to suggest some recommendations related to improve application of risk management process to enhance project success. Key words: Risk, project success, risk management process, risk identification, risk responseItem Factors Affecting Success of Project Execution on Building Construction; A Case of Mafer Private Limited Company(Addis Ababa University, 2024-10) Amenti Chali; Worku Mekonnen (PhD)This study aimed to examine the factors that affect the success of project execution in building construction within the case of Mafer Private Limited company. Specifically, the study aimed to assess the factors that influence the success of project execution building projects the company implemented. This research seeks to examine the factors that affect the accomplishment of successful outcomes in building construction project implementation within Mafer Plc. The research employs a quantitative data collection and analysis method. The research design is both explanatory and descriptive seeking to form causal relationships between variables while providing a detailed and accurate description of the phenomenon. The study's target population was ten building projects that Mafer Plc implemented. A total of 73 project participants were identified, and a questionnaire was distributed to collect data on project success factors. Of the 73 questionnaires distributed, 69 were returned. The collected data was analyzed using SPSS, and multiple linear regressions were used to identify the factors affecting project execution. The study identifies the Project consultant & project management teams, Client, Contractor, and External factors as key factors for the success of project execution in Mafer plc, with client and contractor-related factors having the most significant impact. The study showed that all five factors of project execution success which are listed above positively influenced. The study recommends that the company to resolve the raised factors by insighting appropriate steps and prioritizing quick actions. The study acknowledges limitations and suggests areas for future research to provide a more comprehensive understanding of the success of project execution for good project implementation and accomplishment. Overall, the study provides valuable insights for organizations seeking to improve their approach to Project execution experience for a better outcome and increase performance success rate. vi Key words: Execution, Performance, Success, Project, ConstructionItem Challenges of Implementing DevOps (Development Operations) as a Tool of Project Integration Management: the Case of Temenos Infinity System Implementation at Bank of Abyssinia(Addis Ababa University, 2024-10) Amlakie Yitayih; Teklegiorgis Assefa (PhD)This study investigates the extent of adoption, and perceived barriers and facilitators of implementing DevOps practices within the context of bank of Abyssinia’s Temenos Infinity software project. Using a mixed-methods approach, data were collected through questionnaires and interviews from 51 respondents involved in the project. The analysis reveals that strong management support, comprehensive training programs, and effective use of collaboration tools are essential for successful DevOps adoption. However, the study also finds that DevOps practices are minimally and inconsistently adopted across the project, with significant challenges such as lack of training, integration issues, and resource constraints impeding progress. The findings highlight the need for a more structured approach to training and implementation, and emphasize the importance of leveraging management support and collaboration tools to overcome barriers and enhance the adoption of DevOps practices. These insights provide valuable guidance for organizations seeking to implement DevOps in their IT projects, particularly within the banking sector. Keywords DevOps, banking sector, IT projects, Temenos Infinity, adoption, barriers, facilitators, management support, training, collaboration tools.Item Disaster Risks and Preparedness Status of Public Hospitals in Addis Ababa, Ethiopia(Addis Ababa University, 2024-10) Andualem Wubetie; Wasihun Mohammed (PhD)A disaster is an event that suddenly disturbs the functioning of a community or organization, resulting in human, economic, material, or environmental losses and crises. Disaster response is the actions taken directly before, during, or immediately after a disaster. Hospitals have a vital function and role in the provision of essential medical care for communities during any type of emergency/disaster. Project Management plays a vital role in disaster relief efforts. Disaster management is used to plan and utilize key project management principles and practices. The objective of this study was to assess the disaster risks and preparedness status of public hospitals in Addis Ababa, Ethiopia. The study was conducted from March to April 2024 in Addis Ababa city public hospitals. About 82% of hospitals have a low level of disaster preparedness. The majority (73% of hospitals) were not updated and tested their disaster management plan at least annually. Most hospitals have faced real disasters and the most common was road traffic accidents. Common challenges were a shortage of supplies and resources, coordination problems, space and security problems. From the total seven parameters to assess the disaster preparedness of public hospitals, five parameters were scored as low level. Most of the focal persons for disaster management did not have management training experience. Most (91%) of hospital managers have a low level of support, commitment, and participation in disaster management. The perceived disaster risk of most tertiary-level hospitals is high level. Key words: Hospital disaster preparedness, project management, public hospitals, Addis AbabaItem An Assessment on The Level of Implementation of Sustainable Project Management in The Case of FH Ethiopia Projects(Addis Ababa University, 2024-10) Anwar Mohammed; Adane Atara (PhD)The concept of incorporating sustainability principles into project management is recently becoming more important and a concern of interest due to diminishing resources and rising demand. This situation is becoming more critical in countries like Ethiopia, where resources are scarce, and the population growth is high. However, there are limited studies on the extent of Sustainable Project Management (SPM) implementation in the context of non-governmental organizations like FH Ethiopia, which addresses underserved rural communities in Ethiopia. The main objective of this study is to evaluate the overall level of implementation of SPM within FH Ethiopia projects, focusing on environmental, economic, and social dimensions. Additionally, it aims to assess how project staff prioritize these dimensions in terms of their contribution to project success. To conduct the study, a quantitative research method was employed using a structured survey questionnaire administered to 84 project staff members. The sample was drawn from two projects, PReSERVE and JEOP, and a stratified sampling method was used to address diverse job titles. The survey questions were designed based on the Sustainable Project Management Maturity Model (SPM3) and key sustainability parameters outlined in the Brundtland report. A descriptive method of analysis was used to analyze the data. The study findings revealed that project teams prioritize aspects of sustainability for their project success in the following order: meeting current societal needs, economic sustainability, social sustainability, environmental sustainability, and ensuring future generations can meet their needs, regarding the level of implementation of SPM, the social and economic dimensions of SPM rank first and second, both at the 'Proactive' level of implementation followed by the environmental dimension with a 'Reactive' level of implementation in both projects. Overall, the aggregated score of dimensions is situated at the 'Proactive' level of implementation. Despite efforts, FH Ethiopia projects have gaps in balancing SPM dimensions and achieving the highest 'Purpose' level. To enhance SPM, projects should incorporate all twenty-two SPM aspects throughout the project lifecycle, foster an SPM-focused culture, provide extensive staff training, involve stakeholders, and use regular monitoring with the SPM3 model. Keywords: sustainability, sustainable project management, NGO, FH EthiopiaItem Assessment of Project Management Maturity on Selected Research Projects: The case of Armauer Hansen Research Institute (AHRI)(Addis Ababa University, 2024-01) Asfaw Debella; Wubeshet Bekalu (PhD)The main purpose of this study was to assess the research project management maturity level, determine the project management body of knowledge, and identify the limitations in the project management practice of the Armauer Hansen Research Institute (AHRI). AHRI is the core technical wing of the Ministry of Health that generates evidence on a scientific basis from health research projects for informed decision-making by the Ministry. Although there are extended efforts for the successful accomplishment of research project management at AHRI, there are challenges and limitations in the project management that are displayed by the delays of projects, cost overruns, inferior deliverables quality, in some cases research project termination. This emphasizes the crucial need for the implementation of an efficient project management system and practices as a core competence to achieve the strategic goals of the institute. The study employs a cross-sectional mixed study design using primary and secondary data to collect pertinent information and identify various factors on project management maturity and knowledge areas. The maturity assessment was based on a five-level project management maturity model devised by PM Solutions to assess selected research projects ethically reviewed and approved by the Institutional Review Board of AHRI. Descriptive statistics of frequency mean standard deviation, and percentage tables were used to present the results of the study. The result of the study was obtained through empirical analysis and review of project management processes. Findings from the assessment indicated that the overall project management capability of AHRI is at maturity level 2. The result revealed that some project management processes were defined but not consistently applied to all projects. The outcome supports the need for improving the project management knowledge and practices of the institute for positive change to the success of research projects. Based on the result, it was concluded that most of the knowledge areas were being practiced informally, hence possessing lower maturity levels. Some of the knowledge areas relatively have higher maturity as compared to the others. This difference was attributed to a lack of proper integration of project management knowledge and practices. Therefore, improving project management knowledge areas and practices, devising appropriate mechanisms for tracking performance and financial utilization, creating project management standards, and awareness creation of the leadership towards efficient project management, supporting the project management unit within the Strategic Affairs Executive Office, and providing training to researchers on project management have been recommended as a means of improving project management practice and attaining higher maturity in AHRI. . Keywords: Project management, maturity model, capability assessmentItem Factors Affecting the Progress of Highway Construction: The case of the Ring Road Junction Improvement Project- Lebu Intersection(Addis Ababa University, 2024-10) Biruk Lelisa; Zegeye Muluye (PhD)Project delays can arise from multiple sources, including weather conditions, logistical challenges, and unexpected site conditions. This study aims to identify the primary factors influencing the progress of highway construction, specifically focusing on the Ring Road Junction Improvement Project at Lebu Intersection. Through extensive data collection, including literature reviews and other research methods, a total of 59 delay factors were identified and categorized into five main groups: Planning, Management, Financial, Technical, and Material factors. Questionnaires containing these factors were distributed to 70 professionals involved in the Lebu Intersection Project, resulting in 67 successfully collected responses. The collected data was analyzed using both quantitative and qualitative approaches with SPSS and Microsoft Excel. The analysis, incorporating responses from Clients, Contractors, and Consultants, revealed that the most significant delay factor, with a Relative Importance Index (RII) value of 0.83, falls under the Management category. Based on these findings, the study recommends that project stakeholders prioritize selecting competent project managers and consulting firms. It also suggests proactive measures to address "Right of Way" issues before project commencement. Experienced engineers emphasized the critical role of rigorous supervision and control by all involved parties to enhance project performance and mitigate delays. Ultimately, understanding and mitigating these factors are essential for achieving successful outcomes in highway construction projects like the Ring Road Junction Improvement Project at Lebu Intersection. Keywords: Project delay factors, Lebu Intersection project, Relative importance index, Highway ConstructionItem Knowledge of Stakeholder Management and Its Percieved Contribution to Project Success: A Case of Kifiya Financial Technology Plc(Addis Ababa University, 2024-10) Biruktawit Getachew; Fisseha Afework (PhD)Effective stakeholder management is vital for the success of projects, particularly in the technology sector. This thesis examines the stakeholder management practices of Kifiya Financial Technology PLC, a prominent financial technology company in Ethiopia, and assesses their impact on project success. The research underscores the significance of robust stakeholder management in enhancing project outcomes, such as meeting deadlines, adhering to budgets, and achieving quality standards. The study begins by defining key concepts, such as stakeholders and project success, and providing a historical overview of the evolution of stakeholder management. Major theoretical frameworks, including Freeman's Stakeholder Theory and the Power/Interest Matrix, are discussed to establish a foundation for the analysis. The literature review highlights the importance of effective stakeholder management and identifies existing gaps in practical implementation, especially in developing countries. The study evaluates the current stakeholder management practices within the company and their influence on project outcomes. The research objectives include assessing these practices, identifying their impact on key project success factors, and providing actionable recommendations for improvement. The research approach used was a descriptive cross-sectional study. Self-administrated questionnaires were distributed to company employees whose work directly relates to stakeholder management and interview questions were administered to senior-level managers to get proper insight into the process. The findings reveal that Kifiya Financial Technology PLC has implemented some effective stakeholder management strategies, but some areas require enhancement. Improved stakeholder management practices can lead to higher customer satisfaction, better project delivery, and overall enhanced organizational performance. This thesis contributes to the broader academic and practical understanding of stakeholder management in the financial technology sector, offering valuable insights and recommendations for similar organizations. By exploring the unique challenges and opportunities in Kifiya's context, this research provides a comprehensive analysis of stakeholder management practices and their perceived contribution to project success, ultimately aiming to improve project management effectiveness in a rapidly evolving technological landscape. Keywords- project management, stakeholder, and stakeholder managementItem The Effects of Leadership Behavior on Project Performance: In the case of Azad Engineering(Addis Ababa University, 2024-10) Blen Sisay; Dereje Abi (PhD)The main purpose of this study is to investigate the effect of leadership behavior on project performance. To meet its purpose, primary data was collected from 76 randomly selected employees working at Azad Engineering through closed ended questionnaire. The study used both descriptive and explanatory research designs. Descriptive design was used to describe the leadership behaviors in practice at the case organization and level of its project performance. The explanatory design was set to test cause and effect relationship between leadership behaviors and project performance. The data was analyzed through quantitative approach of descriptive statics (mean and standard deviation) and inferential statistics (regression analysis). The finding of this study revealed that four leadership behaviors namely directive, supportive, participatory, and achievement-oriented leadership behaviors have significant and positive effect on project performance implying the more these leadership behaviors are in practice, the better the project performance would be. Based on the results specific recommendations to the case organization and suggestions for further study are forwarded. Key words: Leadership Behavior, Project performanceItem “The Effect of Price Escalation on The Success of Building Construction Projects of Addis Ababa; The Case of Projects Performed by Grade-1 Contractors”(Addis Ababa University, 2024-10) Brook Beksissa; Wasihun Mohammed (PhD)The research aimed at studying the effect of price escalation on the success of building construction projects in Addis Ababa. Additionally, the research attempts to show that price escalation is regarded as a critical success factor in the building construction companies. 10 building construction companies in the capacity of Grade-1has been considered for this study. Other grades have not been considered due to time and cost limitations. A quantitative approach was used in this research. Questionnaire was developed based on the internal and external causes of price escalation to study the effect of the price escalation on the success criteria of the building projects performed by the respective companies. A descriptive analysis indicates that price escalation is a significant challenge faced by most construction firms, with 94% of firms encountering issues related to price escalation in their building construction projects. The application of price adjustment requires careful consideration and negotiation to ensure they are fair and reasonable for all parties involved has taken the highest score with mean of 4.40 and standard deviation of 0.605 on a 5 point Likert scale from a total of 67 responses. A correlation analysis reveals that there is a strong and positive relationship between the price escalation and project success criteria. A regression analysis found that project schedule change, poor estimation, fluctuation in money exchange rate and increase in global demand of construction materials have significant contribution to the project success criteria. The study concludes that construction firms need to focus on improving cost estimation, planning and scheduling processes, and managing external factors like material costs and exchange rates in order to mitigate the negative effects of price escalation on project success. Careful consideration and negotiation of price adjustment mechanisms is also crucial. Key Words: Price escalation, project success, Building Construction, Addis AbabaItem "Risk Management Practices, Insurance Utilization, and Accidental Loss Projections in Ethiopian Construction Firms: A Case Study of Sunshine Construction Company and China Communication Construction Company (Ethiopia Branch) LTD"(Addis Ababa University, 2024-10) Bruk Semma; Wasihun Mohammed (PhD)This project paper present a comparative assessment of construction project risk management through insurance in case of Sunshine Construction Company and China Communication Construction Company. The study delves into the risk management strategies of these companies in the construction sector, emphasizing the pivotal role of insurance in mitigating project risks. By examining the companies risk management practices, the challenges faced in purchasing insurance policies and forecasting the seasonal trends in accidental losses, the research identifies key difference in their approaches and provided valuable insight for enhancing risk management effectiveness. The forecasted accidental loss for both companies over the next three year is analyzed, revealing potential seasonal patterns and trends in construction project risk. The study recommendation aim to improve risk management practices, address challenges in purchasing insurance policies and predict accidental losses, it offer valuable insight for the construction industry in Ethiopia. Key words: Risk, Construction project risk, Insurance Premium, Accidental Loss, Sum InsuredItem Agile project management in Ethiopia public-private partnership: challenges and practices – The case of Ministry of innovation and technology, and Eldix software developer PLC(Addis Ababa University, 2024-06) Christian Negese; Bahren Asrat (PhD)This research examines the challenges of adopting Agile practices in public-private partnerships, specifically focusing on the Ministry of Innovation and Technology (MinT) and Eldix Software Development PLC in Ethiopia. It aims to identify the challenges of Agile project management and assess current practices at both organizations. A literature review defines Agile concepts, values, and known problems, while an empirical review covers existing research. The study uses a descriptive research approach, employing questionnaires with Likert scales, interviews, and open-ended questions to collect data from project team members (49 out of 52 responded). The data was analyzed using descriptive statistics. Findings highlight critical issues such as poor communication, unclear team roles, multiple product owners, low team motivation, and insufficient upper management support. Challenges in customer feedback and scope change management were also noted. Despite successfully delivering products according to specifications, both organizations struggled with project timelines and budgets. Recommendations include standardizing and enhancing Agile training for all team members, implementing robust communication protocols, ensuring strong upper management support, and fostering a collaborative environment to improve Agile project management practices. Keywords: Agile practice, challenges, public-private partnership, project outcomeItem Assessment of Challenges in the Implementation of Electromechanical Projects in Ethiopia: A Case Study of Unilever Manufacturing Plant in East Zone Industry Park – Heating Ventilation and air-conditioning System(Addis Ababa University, 2024-11) Daniel Amare; Zegeye Muluye (PhD)The electro-mechanical construction sector in Ethiopia has seen a tremendous evolution in the last few years and is expected to bloom even further in the coming years. It is one of the economic sectors which employed numerous citizens and can possibly play a critical role for the growth and transformation of the country. Successful implementation of electro-mechanical projects in to reality is one of the most important and critical aspects of any electro-mechanical projects worldwide. The electro-mechanical sector in Ethiopia is challenged via several challenges affecting its successful impetrations. This research project work aims to assess challenges in the implementation of electromechanical projects in Ethiopia: a case study of Unilever manufacturing plant in east zone industry park - HVAC system. This research study work used a quantitative methodology, collecting data through the use of questionnaires. Purposive sampling was used to choose a total of fifty-four participants who agreed to take part in the study. The study found a number of factors affecting electro-mechanical project implementation in Ethiopia; therefore, it can be used as a guide for future research. It was discovered that there is a serious gap; in electro-mechanical (HVAC) awareness and practice, level of project planning and coordination, resource availability, level of technical expertise, technological infrastructure, familiarity with the regulations and guidelines governing electro-mechanical systems, integration and adoption of cutting-edge technologies. The research recommends that critical interventions in electro-mechanical systems awareness and practices creation, involvement of project planning and coordination specialists, availing technological infrastructures to support project implementation, the need for electro-mechanical firms to better reorganize so that they can better deal with project planning, strategizing, coordination and implementations is a must if the sector is deemed to succeed and tap its full potential in the coming years. Key words: Electro-Mechanical, Project, Project Implementation Challenges, HVAC.Item Causes & Consequences of Road Project Delay: (Case Study of Woite-Turmi Design and Build Road Project(Addis Ababa University, 2024-10) Daniel Serbessa; Dereje Abi (PhD)The aim of this project work is investigate the factors contributing to delays in constructionprojects, specifically focusing on the Woito-Turmi road project. The study explores the causes of delays, their impacts on project outcomes, and the associated consequences for the ConstructionCompany and stakeholders involved. The numerous causes of project delays and their subsequenteffects on construction projects are examined in the thesis "Causes and Consequences of RoadProject Delay: Case Study of Woito Turmi Design and Build Road Project." The goal of the studyis to analyze the complex network of variables that have contributed to the region's mostimportant construction project—the Woito Turmi road project—being delayed. A standardizedquestionnaire was used to gather information from 36 respondents, including clients, consultants,contractors, and locals, in order to guarantee uniformity and dependability in the responses. Byusing a ranking system to examine the responses, it was possible to gain a hierarchicalunderstanding of the reasons behind delays, which in turn gave rise to a clear image of the mainobstacles to timely project completion. The analysis revealed a spectrum of causes andconsequences, highlighting the complexity of managing large-scale construction projects. The respondents’ insights, drawn from their diverse perspectives and experiences, shed light on theinterplay between various stakeholders and the challenges they face. The findings underscore thenecessity for a robust framework to address and mitigate the causes of delays, emphasizing theimportance of strategic planning, effective communication, and proactive management in overcoming obstacles. This study not only contributes to the existing body of knowledge onproject management but also serves as a valuable reference for practitioners and policymakers striving to enhance the efficiency of road construction projects and minimize delays. Key word: Causes and consequences of road project delay, focusing on the Woito-Turmi Designand Build Road Project, Client, Consultant, Contractor and major stakeholders.Item Project Management challenges in Small and Medium Enterprises: the case of Arba Minch town(Addis Ababa University, 2024-01) Dawit Ermias; Zegeye Muluye (PhD)The purpose of this study was mainly to assess project management challenges of SMEs in thecase of Arba Minch town, South Ethiopia. Which aimed to determine SMEs' project managementpractices, identify related challenges, and examine the correlation between managers' projectmanagement literacy and SME growth. To achieve these objectives, the study employed adescriptive research design with a quantitative approach. Stratified sampling was used to select asample of 221 SMEs from a total population of 515 SMEs in Arba Minch town. Data collectionwas conducted using adapted questionnaire, and the collected data was analyzed using SPSSversion 27. The major findings of the study revealed that project management was an identifiableprocess in only 2 (1%) of the SMEs surveyed. Furthermore, a significant majority of 179 (89.9%)SMEs had their projects managed by individuals who lacked project management literacy. Thestudy also found a positive and moderate correlation between project management literacy and the growth of SMEs. This suggests that higher levels of project management literacy among managers are associated with better growth outcomes for SMEs. Based on these findings, the study recommends further research into the intertwined challenges related to project management inSMEs. It also suggests identifying the most significant factors affecting the performance andgrowth of SME projects to develop targeted interventions that can enhance project managementpractices and support SME growth. Key words: project, project management challenges, small and medium enterprises.Item Assessing the effect of building parking facilities on traffic congestion in selected locations of Addis Ababa: In the case of ‘‘Mexico, Megenagna, and Merkato locations”.(Addis Ababa University, 2024-10) Dawit Sisay; Mahir Jibril (PhD)Ethiopia's capital city, Addis Ababa, is dealing with issues related to transportation,including a deficiency of public transportation, traffic caused by an imbalance between the number of cars in the city and the capacity of on-street parking, and scarcity of parkingspaces due to a lack of availability. This study aims to assess the effect of parking facilities within buildings on traffic congestion. Due to heavy reliance on street-side parking studyareas Megenagna, Mexico, and Merkato, were selected for the study. A descriptive and exploratory research design with cross-sectional study has been employed by the researcherto collect data from the targets at a single point of time. Primary data was acquired through interviews and questionnaires, where secondary data was collected from traffic managementagency, Addis Ababa Building Permit Bureau and related literatures. Expert sampling technique was employed for selecting the interviewee and stratified random sampling wasused for selecting the samples for the questionnaire. One hundred sixty-six (166) questionnaires were administered for 41 traffic management higher officers and buildingpermit officials,69 passengers and 56 drivers and an interview was conducted with the head of traffic management agency. Data analysis was performed using SPSS v27 software andMicrosoft Excel. The research indicates a shortage of parking spaces within buildings, primarily due to owners repurposing their buildings without legal repercussions. In order toaddress these issues, the transport and traffic management bureau should impose strict penalties on building owners who change the permitted use of their properties and there is aneed to re-evaluate and increase the total area allocated for parking within buildings Key Words: building parking facilities, traffic Congestion, on-street parking.Item The Influence of Financial Technology adoption on Banks Financial Performance: The Case of Selected Private Banks in Ethiopia(Addis Ababa University, 2024-10) EtsehiwotTamrat; MengistuBogale( PhD)The emphasis of this research is to analyze the impact of financial technology adoption onbanks financial performance in the case of some private banks in Ethiopia. The researcher collected primary data on the impact of financial technology adoption on banks financialperformance in the case of selected private banks in Ethiopia. The researcher used explanatory method to work on the project. The target population of the study was employeesof Dashen Bank, Awash Bank, Bank of working at professional level. The study used Systematic sampling which is similar to simple random sampling, but it is usually slightlyeasier to conduct. Every member of the population is listed with a number, but instead of randomly generating numbers, individuals are chosen at regular intervals. The studyemployed statistical techniques such as explanatory statistics to analyze the data due to the quantitative nature of the study. The results are presented in respect of the impact of financialtechnology adoption on banks financial performance, in the form of total deposit, customer base and total loan. SPSS is statistical software tool used for analysis and presentation of dataand it is used for the analysis of data collection. The research revealed that private banks could enhance their total deposit and total loan portfolios by embracing greater financialinclusion and automation. Increasing automation is also key to achieving a substantial expansion in their customer base. Key Terms: financial technology; performance; sustainability; ASE; automation. Alternative payment method