Public Management and Policy

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Browsing Public Management and Policy by Subject "Addis Ababa City Administration"

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    Assessing the Challenges of Urban Land Governance in Addis Ababa: the case of Nifas Silk Lafto Sub City Land Development and Management
    (A.A.U, 2018-10) Dawit, Tesfaye; Filmon, Hadaro (PhD)
    This research is aimed at assessing the practices and challenges of application of land administration governance principles in urban land development and management in Nifas Silk Lafto Sub-city of Addis Ababa City Administration. The study assessed the problems in applying the land administration governance dimensions (principles). In order to achieve the above mentioned objectives, primary and secondary data was collected. Content and literature review was conducted from available scholarly studies, land management manuals and program documents. A conceptual framework was developed from the literature review and qualitative methodology was employed. Survey Questionnaires, interview and document review checklists were used as data collection tools. The qualitative interview and content data was analyzed using narrative explanations. The survey questionnaire responses were analyzed descriptively. The findings of the study revealed that land development and management processes are not transparent to the service users. Weak citizen participation in the land development and management and unequal treatment of clients in the service provision were observed as key problems of applying land administration governance principles. The study also revealed that service users were dissatisfied on the performance of land development and management officials in terms of service delivery per the needs of customers. Based on the findings of the study, the study concluded with the recommendation that concerned government bodies in the land development and management institutions need to improve performance, involve citizens and design systems of transparency in the study sub city. The service provision and the systems in place should ensure equal treatment of customers. Based on the assessment, items of the transparency dimension score is below the cutoff point. So, the perception of respondents had assessed the transparency of the office as unsatisfactory. There are another problems based on observation, service users always make a repeated compliant in relation with service delivery, no conducive work environment, most service recipients came to the office redundantly and waste their time to settle unaccomplished cases, the citizen charter of the office is not in proper function and inconsistencies on interpreting land related legislations.
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    An Assessment of Size of Compliance costs, Tax knowledge and Tax compliance of Medium Enterprises Owned by Category “A” Tax payers: The Case of Lideta Sub city of Addis Ababa City Administration
    (Addis Ababa University, 2018-10) Zekarias, Mekonnen; Frehiwot, Gebrehiwot (PhD)
    The objective of the study is to assess the size of tax compliance cost incurred by medium enterprises that fall under category “A” taxpayers division, the tax knowledge level of the owners of the businesses and the degree of tax compliance that exist among them. The research is quantitative one with a descriptive research design.140 sample participants were selected randomly from a total population of 220.Data was gathered through self-administered questionnaires that comprised of both closed and open ended questions and the data collection process resulted in a 100% rate of return. Quantitative method of data analysis was carried out with the use of SPSS and Microsoft Excel softwares.The results attained indicate that average tax compliance cost incurred by each firm that outsources its tax affairs amounts to Birr 75953 per year and firms that use in-house staff service to handle their tax affairs incur a cost of Birr 99040 per year. Moreover, the results indicated that the business owners are both highly aware of tax laws and rules and compliant.Eventhough the results for tax knowledge and tax compliance aspects are desirable, the amount of tax compliance cost incurred by the businesses is not small enough to be ignored. Therefore, it is recommended thatERCA needs to consider the use of E-filing, raising business tax thresholds and train tax payers on efficient use of resources in order to minimize their tax compliance burden.