Executive Master of Business Administration
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Browsing Executive Master of Business Administration by Author "Abebaw, Kassie (PhD)"
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Item Challenge and prospects of mobile and agent banking adoption in Ethiopia banking industry(Addis Ababa University, 2018-11) Yikeber, Zigale; Abebaw, Kassie (PhD)This research project was aimed to describe the challenge and prospects of mobile and agent banking adoption in Ethiopian banking industry. In order to achieve the objective of this study and answer the research questions the researcher adopted mixed research approach. This descriptive study was conducted based on the data gathered from purposively selected e-banking staffs of the six banks commencing mobile and agent banking; Commercial bank of Ethiopia Dashen Bank, United Bank, Lion International Bank, Wegagen bank and Cooperative Bank of Oromia. The data collected was analyzed using descriptive statistics. The study revealed that environmental (lack of adequate ICT infrastructure, poor quality of internet and mobile network, inconsistent power & network supply in rural areas of the country), organizational (lack of support & commitment of top level management, lack of availability of well trained manpower to build agent network, lack of skill of IT personnel, lack of technical an d managerial skill of staffs), and technological (lack of confidence with the security aspect, customer’s fear of risk of new technology innovation, and lack of availability of physical security) are challenges of adopting mobile and agent banking. The study also revealed that, the major prospects of adopting mobile and agent banking classified under perceived ease and perceived usefulness are simplicity to perform banking tasks, easiness to understand and use, friendliness with the existing service offering, improving customer service being a solution for banks closing their doors early, motivates fast small cash movers to put their extra money into the banking system, creating wider market coverage for the bank, increases the productivity of banks, enhance customer service, and accessibility of service without limit of time and place. The study recommended banks to consider technology based competition, regulatory body to issue suitable legal frameworks to ease the adoption of mobile and agent banking syste m while the government should support banking sector by investing on ICT infrastructure development and financial education program.Item Corporate Governance and its Effect on Performance of Ethiopian Private Commercial Banks(Addis Ababa University, 2018-05) Reza, Demissie; Abebaw, Kassie (PhD)Corporate governance is an important factor for well-functioning of firms. Given the importance of banks, their governance assumes a central role. The study aims to identify the effect of corporate governance on bank performance measured by return on assets. Eight year data for the period 2010-2017 was used to study ten private Ethiopian commercial banks. Corporate governance variables considered includes board size, board gender diversity, industry related qualification of board members, board ownership, number of board meetings, number of board committees, capital adequacy ratio, legal reserve, liquidity position and management efficiency. Control variables of bank size and leverage were considered. Audited annual reports and questionnaires were used to collect data to determine causal link between the independent and dependent variables. Fixed effect regression model using SPSS was employed to analyze result output. Findings of the study indicate that board size has negative but statistically insignificant effect on return on asset. Industry related qualification, board ownership, number of board meetings, and number of board committees have positive but statistically insignificant effect on return on asset. Board gender diversity, capital adequacy ratio, legal reserve, and management efficiency have negative and statistically significant effects on the dependent variable. Whereas liquidity ratio has a positive and statistically significant effect on return on asset.