The Role of Government Support Services for the performance of Small and Medium Manufacturing Enterprises in Addis Ababa City
No Thumbnail Available
Date
2017-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
Review of literature indicates that, the role of government support services for Micro, Small and Medium Enterprises and major implementation challenges are not yet fully understood and evaluated in the Ethiopian context. Therefore, this study investigates the role of Government Support Services for the performance of Small and Medium Manufacturing Enterprises(SMMEs) in Bole and Yeka sub-cities of Addis Ababa City Administration and the major implementation challenges encountered during implementation process. A total of 120 questionnaires were distributed for Small and Medium Manufacturing Enterprise operators. In addition, interviews for concerned government officials and operators, document review and observations of SMMEs were also part of the data collection instrument. The collected data were analyzed by qualitative methods and quantitative methods. Qualitative data were analyzed using qualitative data analysis and document review. Quantitative data were analyzed by using descriptive statistics.Based on the findings of the study, the major support services can be broadly divided into five aspects, which are: credit service; consultancy and training service; market linkage support; provision of working premise and one stop shop services. These support services are found to be significant for the performance of SMMEs in terms of their productivity and profitability and the major challenges encountered during the implementation of support services are inaccessibility of support services, lack of infrastructure, lack of good governance, corruption, overbearing regulatory and operational environments and lack of institutional coordination.To tackle the above challenges some options are recommended to policy makers and for concerned government bodies. These include improving the accessibility of support services for enterprises, provision of sufficient infrastructure, taking the appropriate administrative measures on corrupted officials, enhancing the cooperation of concerned government institutions.
Description
Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfillment of the Requirements for the Master’s Degree in Public Management and Policy
Keywords
Government Support services, Performance, Small and medium manufacturing enterprises