Measuring Supply Chain Performanc Of Pharmaceuticals Using Supply Chain Operation Reference (Scor) Model: The Case Of Black Lion Specialized Hospital

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dc.contributor.advisorEnsermu, Matiwos(PhD)
dc.contributor.authorDerbea, Haymanot
dc.date.accessioned2020-12-18T08:46:53Z
dc.date.accessioned2023-11-04T14:01:35Z
dc.date.available2020-12-18T08:46:53Z
dc.date.available2023-11-04T14:01:35Z
dc.date.issued2020-09
dc.description.abstractPharmaceutical supply chain (PSC) is the overall activities involved with the manufacturing of pharmaceuticals to delivery of products to the end user through supply chain management system. Supply chain performance measurement is key process in evaluating supply chain from this supply chain operation reference (SCOR) model is commonly used. Objective of the study is to assess the pharmaceutical supply chain performance of Black lion specialized hospital (BLSH) with SCOR analysis. Descriptive approach is used in the study. Purposive sampling technique is used to collect data. Structured questioners & observations were some of the tools used in the data collection process. General assessment of the supply chain activities of BLSH shows that there is an improvement in documentation and requisition formats and procedures are being followed. Results from SCOR analysis indicates the hospital supply chain is working well with respect to supply chain reliability but low in assessing and acting on customers complain and satisfaction. Moreover it reviles the hospital is dependable on few supplier ability to respond to demand variation and seasonality is not satisfactory. The study shows that cost associated to supply chain is not separated from other activities of the hospital and data’s on transportation and handling cost are unpredictable.en_US
dc.identifier.urihttp://etd.aau.edu.et/handle/123456789/24170
dc.language.isoen_USen_US
dc.publisherAddis Ababa Universityen_US
dc.subjectpharmaceutical supply chainen_US
dc.subjectSCORen_US
dc.subjectsupply chain performanceen_US
dc.titleMeasuring Supply Chain Performanc Of Pharmaceuticals Using Supply Chain Operation Reference (Scor) Model: The Case Of Black Lion Specialized Hospitalen_US
dc.typeThesisen_US

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