Organizational Communication Satisfaction: The Case of Oromia Regional State Government Communication Affairs Bureau
| dc.contributor.advisor | Gebru, Amanuel | |
| dc.contributor.author | Negewo, Fikru | |
| dc.date.accessioned | 2018-06-28T08:36:19Z | |
| dc.date.accessioned | 2023-11-08T13:37:33Z | |
| dc.date.available | 2018-06-28T08:36:19Z | |
| dc.date.available | 2023-11-08T13:37:33Z | |
| dc.date.issued | 2014-11 | |
| dc.description.abstract | The principal aim of this study was assessing the organizational communication satisfaction in Oromia regional state government communication affairs bureau. The research was undertaken in the form of a case study with the research essentially combining qualitative and quantitative research methodologies. The research data was collected by means of three methods of data collection, namely the survey questionnaire, in-depth interview and participant observation. The study found that the overall organizational communication satisfaction in Oromia regional state government communication affairs bureau was below the standard of organizational communication satisfaction which shows weak organizational communication satisfaction. According to the result of the study from all dimension of organizational communication satisfaction the employees show the greatest satisfaction towards the horizontal/coworker communication. The employees show greatest satisfaction with the other employees at their level or peer to peer communication in the organization. In addition, the study found that there were sufficient forums and meeting for the communication to exist though employees seldom get feedback when they communicate to managers. Managers were not interested in hearing employee suggestions and poor integration between all communication-related issues, including interdepartmental interaction and co-ordination. As the study found the communication flows from top down and the limited informal communication in the organization, the study recommends developing informal and multidirectional communication in the organization to increase the relationship between employees which can increase communication satisfaction between employees in the organization. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/4560 | |
| dc.language.iso | en | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Oromia Regional State Government Communication | en_US |
| dc.title | Organizational Communication Satisfaction: The Case of Oromia Regional State Government Communication Affairs Bureau | en_US |
| dc.type | Thesis | en_US |