Knowledge Management Practices In Ngo’s A Case Of Care Ethiopia
| dc.contributor.advisor | Mekonnen, Worku(PhD) | |
| dc.contributor.author | Gebremedhin, Rewina | |
| dc.date.accessioned | 2020-12-25T11:38:43Z | |
| dc.date.accessioned | 2023-11-04T14:26:35Z | |
| dc.date.available | 2020-12-25T11:38:43Z | |
| dc.date.available | 2023-11-04T14:26:35Z | |
| dc.date.issued | 2020-06 | |
| dc.description.abstract | NGOs engage in different developmental projects around the world. Nonetheless successful implementation of these projects is a challenge in most countries. This is also true in Ethiopia. Scholars like Cummings, Heeks & Huysman, (2003) state that implementing KM practices is important to increase the success of developmental programmes. This study tries to assess the cuurent(2020) knowledge management practice of an international NGO that has been operating in Ethiopia for over 30 years; namely CARE Ethiopia. The objective of this study is to assess the level of the three key KM dimensions (OKM strategy, OKM culture and OKM process/technology) at CARE Ethiopia. The paper is a descriptive research that uses both quantitative and qualitative approaches. Probability- simple random sampling was used to design the sample of the study. All employees working for development programmes at the head office were considered as a sampling frame. Literature in regards to KM indicates the lack of papers done using a standardized multidimensional scale. To bridge this gap, this paper uses a standardized multidimensional questioner called the USQ KM scale instrument. It uses the instrument to quantitatively asses the three key dimensions of OKM. Furthermore, to support the quantitative data, an interview was made with three managers fom the department of program quality and learning. The data gathered was analyzed using descriptive statistical technique by Statistical Package for the Social Sciences (SPSS) software. The Results of the study shows that while KM is generally acknowledged and practiced, the process/technology dimension of OKM is not as adequately established in CARE Ethiopia as OKM strategy and OKM culture are. The study strongly suggests that CARE Ethiopia standardizes and make its KM process formal and deliberate. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/24352 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Developmental project/programme | en_US |
| dc.subject | OKM, OKM strategy, OKM culture, | en_US |
| dc.subject | OKM process/technology | en_US |
| dc.title | Knowledge Management Practices In Ngo’s A Case Of Care Ethiopia | en_US |
| dc.type | Thesis | en_US |