Practice and Challenges of Human Resource Training and Development in the Nile Insurance Company
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Date
2020-06
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AAU
Abstract
The purpose of this study was to assess the practice and challenges of human resource
training and development at the Nile Insurance Company. The study attempted to answer
basic questions related to managing and organizing training and development, selection of
trainees, training approaches, employees’ perception and challenges of training and
development. The study employed mixed research method where both qualitative and
quantitative data were used. The study used both primary and secondary sources of data.
Descriptive research design was employed taking a sample of 137 respondents selected
through simple random sampling technique. In addition to that a purposive sampling
technique was used to select interviewees. To collect data questionnaires and interview were
use. Data were analyzed and interpreted using descriptive statistics based on SPSS 20.0 and
qualitative technique. The finding of the study showed that the company provided varies
trainings for its employees. However in the company there is a gap in following training
process systematically particularly conducting adequate training need analysis and
periodical training evaluation is less practiced. Off the job training delivery methods more
emphasized than on the job training delivery method. Selections of trainees for particular
training were not properly done. Absence of professionals in human resource development,
lack of top level management support and the absence of alignment the training and
development with the company strategy were challenges of the training and development
program. Based on the findings, the study recommends that in order to have an effective
training practice the Company should have well stated and clearly shared training and
development policy. It should also work on organizing the learning and development section
separately and applied systematic training process to meet the expected outcome of the
program. In doing so the Company could achieve organizational goal through training and
development.