PASSENGERS’ PERCEPTION TOWARDS SERVICE QUALITY AND SOCIOECONOMIC BENEFITS OF THE ADDIS ABABA LIGHT RAIL TRANSIT SERVICE
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Date
2019-06
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EiABC
Abstract
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This thesis is submitted to Ethiopian Institute of Architecture, Building Construction and City Development (EiABC) and to school of graduate studies of Addis Ababa University in partial fulfillment of the requirements for the degree of Masters of Science in Urban Planning.
Keywords
passengers’ perception,, service quality, socioeconomic benefits, light rail transit