The Impact of Psychological Safety on Employees’ Motivation and Engagement: The Case of Catholic Relief Services Ethiopia Head Office
| dc.contributor.advisor | Abebaw M., (PhD) | |
| dc.contributor.author | Geta Kassa | |
| dc.date.accessioned | 2026-02-06T08:52:36Z | |
| dc.date.available | 2026-02-06T08:52:36Z | |
| dc.date.issued | 2025-05 | |
| dc.description.abstract | This study investigates the impact of psychological safety on employee motivation and engagement at Catholic Relief Services (CRS), Ethiopia Head Office. The research was guided by four key objectives: to assess current levels of psychological safety, motivation, and engagement; to identify organizational strategies that enhance these outcomes; to explore the factors contributing to psychological safety; and to examine the relationship between psychological safety and employee motivation and engagement. A mixed-methods approach was employed, combining quantitative data from 121 employees with qualitative insights from in-depth interviews with 15 departmental leads. Quantitative data were analyzed using descriptive statistics, correlation, and multiple regression analysis, while qualitative data were examined through thematic analysis. The results revealed that psychological safety significantly predicts both employee motivation and engagement, explaining approximately 36.7% and 39.6% of the variance, respectively. Employees reported feeling secure in expressing their ideas and concerns, which enhanced their motivation and commitment to organizational goals. Qualitative findings emphasized the importance of inclusive leadership, open communication, and structured feedback mechanisms in fostering a psychologically safe work environment. Based on these findings, the study recommends that CRS Ethiopia strengthen leadership training, implement structured feedback systems, address compensation disparities, and promote a culture of recognition and support. These strategies are essential for sustaining employee motivation and engagement, particularly within the high-pressure context of humanitarian work. Key Terms: Psychological Safety, Employee Motivation, and Employee Engagement | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/7642 | |
| dc.language.iso | en | |
| dc.publisher | Addis Ababa University | |
| dc.relation.ispartofseries | baba U | |
| dc.subject | Psychological Safety | |
| dc.subject | Employee Motivation | |
| dc.subject | and Employee Engagement | |
| dc.title | The Impact of Psychological Safety on Employees’ Motivation and Engagement: The Case of Catholic Relief Services Ethiopia Head Office | |
| dc.type | Thesis |