Assessment on Warehouse Management Practice: The Case of Ethiopian Industrial Inputs Development Enterprise (EIIDE)

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Date

2020-05

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Addis Ababa University

Abstract

Government of Ethiopia is focusing on to support and makes avail different inputs to manufacturing industries at an affordable price, accessible to all citizens through Ethiopian Industrial Inputs Development Enterprise (EIIDE). The objective of this study was to assess the warehouse management practices at EIIDE. The study employed both quantitative and qualitative study approaches. Quantitative data was collected from 66 employees using self-administered questionnaires, whereas, interview questions were also used to collect qualitative data from the two directors and three team leaders. Descriptive data analysis method through the use of Statistical packages for social science (SPSS) version 20 software was used to analyze the data. Findings of the study showed that most of the employees perceived the following; warehousing management functions like receiving, put away, and storage are moderately practiced. However, computerized system for inventory and stock control goods and products was not fully implemented in the warehouses. Availability of adequate machineries and equipment’s are very low. Perception of respondents regarding availability of adequate stock at all time and its controlling system was not in place The perception of respondents to rate the level of order accuracy and delivery of orders to customer on time in the area of warehouse was neutral. Employees believed that adequate shelves and pallets for handling and storing are rated as low. Respondents in the quantitative study believe that adequate numbers of items received and moved at full capacity are rated neutral. The study recommends that Enterprise shall fully implement computerized system and use of machines and equipment in the warehouses. The study advocated that a lot of emphasis need to be directed to warehouse management practice and warehouse function measurement based on key indicators and the enterprise should maintain the effort made on receiving, put away and storage functions in enhancing operations of their warehouse which is still need to be improved in terms of machinery and equipment used and availability of adequate shelves and pallets needed for handling goods and products. The other attention area to be emphasized is computerized system used to facilitate the operation process in the warehouses.

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Keywords

Warehousing management practices and storage, Receiving and put away, order picking and packing,, Marshall shipping management, logistics and supply chain management

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