Effect Of Humanitarian Supply Chain Collaboration Practices On Performance Of Humanitarian Organizations: The Case Of Eritrean Refugee Crises In Ethiopia

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Date

2020-06

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Addis Ababa University

Abstract

Humanitarian supply chain collaborations are a vital cluster of activities during emergencies due to natural or man-made disasters to prevent loss of lives and property and alleviate suffering in unstable environments. However, the subject is not well studied compared to the business collaborations in profit-making organizations where profit is their main reason for existence. The main objective of this study was to assess the practices, challenges, drivers, and performances of selected non-profit making International and local Non-Governmental organizations of the Eritrean refugee crises in Ethiopia and try to contribute to the research family in the field. The main research designs applied for the research were descriptive and explanatory types of research design. The data was collected through a questionnaire and distributed to 100 selected staff and partners from Addis Ababa the country office staffs, and Tigray region field offices in Mekelle, sub-office Shire, and Sheraro zone staffs where there hosts a lot of Eritrean refugees which call upon emergency activities from international NonGovernmental organizations and local Non-Governmental organizations. Out of the 100 distributed questionnaires only 80 were used for the analysis as the remaining 20 were either rejected for incompleteness or not returned at all. The data collected were analyzed through the computer software SPSS and presented using descriptive texts, frequency tables, crosstabulations, percentiles, means, standard deviations, correlation, and regressions. The assessment of the Humanitarian supply chain collaboration practices revealed that NonGovernmental organizations assess mutual trust well by building trustworthiness among local and international Non-Governmental organizations in the affected area and the reciprocal commitment and relationship-specific investment activity is also managed well. The resource complementarity, strategic compatibility, and long-term orientation of resource sharing in multiple events are also at its well level though there is some reservation indicated in the responses. Operational compatibility, relational, and coordination capability in delivering efficient relief were found to be satisfactory with some remarks. Searching for to get reduce costs, eliminate duplications, attracting more donors from the drivers and poor communication, power imbalance, absence of mutuality from challenges are mentioned to be the main factors affecting the performances of the organization. In general, the collaboration between international Non-Governmental organizations and local Non-Governmental organizations in the Eritrean refugee crises in Ethiopia is operating well in the mentioned areas and the activities are found to be fairly properly managed. However, the challenges and drivers should be seriously considered and need to be dealt with the organizations for those challenges and drivers in the control of the organizations while discussion with partners and the responsible government bodies are required for those beyond control. Flexibility at joint planning and forecasting is crucial and hence a contingency plan needs to be applied by the organization as flexibility is perceived to be not performing well. As a future direction for researchers interested in this field, it is good to consider more organizations especially on the dyadic and network relationships that affect their performances in different regions. .

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Keywords

humanitarian supply chain Collaboration, International and Local NonGovernmental organizations, challenge,, drivers, performance

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