Analyze Factors that Influence Quality Management System Implementation in the Case of Ethiopian Pharmaceutical Supply Services
| dc.contributor.advisor | Meskerem Mitiku (PhD) | |
| dc.contributor.author | Betelhem Addisu | |
| dc.date.accessioned | 2024-04-23T06:43:40Z | |
| dc.date.available | 2024-04-23T06:43:40Z | |
| dc.date.issued | 2024-01-05 | |
| dc.description.abstract | This study aims to shed light on the complexities surrounding the implementation of Quality Management Systems (QMS) within the Ethiopia Pharmaceutical Supply Service (EPSS), analyzing the influential factors in detail. The primary objective is to identify significant barriers hindering the effective implementation of QMS, including issues related to documentation practices, employee comprehension, financial constraints, strategic planning, and external support mechanisms. To achieve this goal, a comprehensive research methodology is employed, combining qualitative and quantitative approaches. Quantitative data are collected through surveys distributed among employees to quantify perceptions and experiences related to QMS practices and challenges. The collected data are then analyzed using regression analysis to explore the relationships between key factors such as internal communication, process quality, and adherence to quality policy and QMS performance. Regression analysis allows for the identification of significant predictors of QMS effectiveness and the extent to which they influence overall performance outcomes. The findings of this study highlight several critical insights regarding QMS implementation within the EPSS. Firstly, it is revealed that clear and transparent communication channels are essential for successful QMS implementation, as they facilitate understanding and alignment among employees. Second, the study underscores the importance of maintaining high standards of process quality to uphold the integrity and reliability of QMS practices. Finally, adherence to well-defined quality policies emerges as a key factor in ensuring consistency and compliance across all operational aspects. In conclusion, this study offers valuable insights into the factors influencing QMS implementation within the EPSS. By identifying influential factors, organizations can develop targeted strategies to enhance QMS practices and ultimately improve overall performance and service delivery within the pharmaceutical supply sector in Ethiopia. | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/2759 | |
| dc.language.iso | en | |
| dc.publisher | A.A.U | |
| dc.title | Analyze Factors that Influence Quality Management System Implementation in the Case of Ethiopian Pharmaceutical Supply Services | |
| dc.type | Thesis |