Determinants of Job Satisfaction; In the Case of Kirkos Sub-city of Addis Ababa City Administration
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Date
2021-06
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A.A.U
Abstract
The study of job satisfaction among public sector employees is important because there are
various aspects of the job that are highly attractive and lead to satisfaction and aspects of the
job that lead to dissatisfaction. It is important to identify which factors contribute to job
satisfaction as well as those that may lead to job dissatisfaction. Many variables have been
hypothesized to be a result of job satisfaction or dissatisfaction. It is a fact that the success of
any organization depends on the satisfaction of its workforce. The purpose of this study is to
investigate the determinants of employee job satisfaction in the case of kirkos sub-city of Addis
Ababa city administration. This research design used in this study is an explanatory research
design with a quantitative research approach. The total population of the study is 1381, which
serves an estimated number of 235,441.The data is collected through structured close-ended
questions for a sample of 310 employees which are randomly selected from kirkose sub-city
public sectors and five randomly selected woreda administrations. Data were analyzed using
inferential statistics with the aid of Statistical Packages for Social Scientists (SPSS) version 23.0.
Multiple regression and ANOVA analysis techniques were also used to explain the nature and
effects between employees’ job satisfaction and (Gender, Age, Academic level, Work experience,
Work position, pay and benefit, working environment, promotion opportunity, relation with
supervisors, trust in leadership). The reliability coefficient of 0.962 was computed using the
Cronbach Alpha formula to measure the internal consistency of the questionnaire items. The
result suggests that there is a significant effect with pay and benefit, working environment,
Promotion opportunities, relation with supervisors, Work experience, and trust in leadership to
employees’ job satisfaction and regression analysis result indicated that 81.6% of the variation
on the employees’ job satisfaction can be explained by the composite measure the independent
variables. The study recommended that for the incensement of employees’ job satisfaction kirkos
sub-city and the selected woreda’s public sectors should effectively implement these
determinants.
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Keywords
promotion opportunity, work environment, relation