Practices and Challenges of Monitoring and Evaluation of Electronic Single Window Project in Ethiopian Ministry of Revenue

dc.contributor.advisorMarkos, Solomon(Assist. Professor, PhD)
dc.contributor.authorJemal, Haji
dc.date.accessioned2022-02-01T05:43:31Z
dc.date.accessioned2023-11-04T14:27:25Z
dc.date.available2022-02-01T05:43:31Z
dc.date.available2023-11-04T14:27:25Z
dc.date.issued2021-07-12
dc.description.abstractThe purpose of the study was to assess the current practices, challenges and factors affecting the effectiveness of the project monitoring and evaluation of Ethiopian ministry of revenue electronic single window project that faces repeated delays and engagement problems. The Research design adapted is descriptive research with quantitative research approach that employed standard survey questionnaires. The target population were 35 individuals that consisted all employees of the single window program office and the project team members of the consultant organization and the response rate was 91%. Data Analysis was done using SPSS version 27. The findings were analyzed using descriptive statistics such as frequency distribution, percentages, mean and standard deviation. The results were also presented in tables. The research showed that the program management office does not have a standard M&E methods and systematic approaches. The low determination of high decision makers and primary stakeholders have already become a challenging factor to the project success. The issue of inefficient use of budget and running out of schedule have become main lagging factors for effective implementation of the project. The study recommended the Ministry to strengthen the electronic single window program management office to establish M&E system with enabling budget and skilled man power. Continuous trainings and motivations are required for the staff to have commitment in advance. The stakeholders need to be managed for proper engagements.en_US
dc.identifier.urihttp://etd.aau.edu.et/handle/123456789/29816
dc.language.isoen_USen_US
dc.publisherAddis Ababa Universityen_US
dc.subjectchallengesen_US
dc.subjectpracticesen_US
dc.subjectmonitoringen_US
dc.subjectevaluationen_US
dc.titlePractices and Challenges of Monitoring and Evaluation of Electronic Single Window Project in Ethiopian Ministry of Revenueen_US
dc.typeThesisen_US

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