Exploring the Challenges of Large Bus and Minibus that Passengers Face in Gambella Region: The Case of Makuey, Wanthowa and Hang Special Woreda

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2016-06

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AAU

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This comprehensive study on the challenges bus passengers face in Gambella will create good work environment for Gambella transport authorities by providing th em with new and valuable inform ation to help them better understand the chall enges bus passe nge rs face. T he study objectives were to describe the affordability, acceptability of bus tr a n s p ort se r v ices and to explore the availability and accessibility of bus transport service as well as to investi ga te the challenges bus passengers face. The researcher had used qualitative approach with case study met h odology and cross-sectional study design. The finding of the study show ed th at th e re is a huge demand of improvement on bus transit system in the three selected woredas. Wh en I a nalyzed the point of views of bus passengers, views of transport authorities and cases, the study exposed that the current status of bus transport service in Wanthowa, Makuey and Hang s pec ial W o r eda dem ands huge improvement. Large buses and minibuses a re ove r c rowde d; pas s e nge rs , I pay unauthorized transit price and pay illegal tax to police, special force and militi as at J I I ch eckpoint s. Besides, there are no waiting shelters and toilet rooms at bus s t ations and th e re is I poor traffic management. Not only this, wuyallas /p0\1ers use to abuse bus passengers at bus stop or bus s t ation at any time of a day. To improve bus transport services provision, I had provided pr actical recommendations. I believed that when the recommended strategies are effectively impl emented, there would be effective bus transit system in the region, p articul ar ly, Wanthowa, M akuey and Itang Special Woreda.

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