The Relationship Between Organizational Corporate Social Responsibility And Employee Psychological Connection: the Mediating Role of organizational Trust (A Survey of Employees Wudassie Diagnostic Center, Pioneer Diagnostic Center, And Arsho Medical Laboratories In Addis Ababa, Ethiopia

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dc.contributor.advisorDejene Tulu
dc.contributor.advisorBaymot Tadesse
dc.contributor.authorBethlehem Andarge
dc.date.accessioned2026-03-04T07:35:39Z
dc.date.available2026-03-04T07:35:39Z
dc.date.issued2026-01-01
dc.description.abstractThis study examines the relationship between organizational Corporate Social Responsibility (CSR) practices specifically Environmental Sustainability and Community Engagement and employee psychological connection, with organizational trust as a mediating variable. Using a cross-sectional survey of 269 employees from three diagnostic centers in Addis Ababa, Ethiopia, and employing regression and bootstrapped mediation analyses, the findings reveal that both CSR dimensions positively influence psychological connection, with Community Engagement (β = .791) having a stronger direct effect than Environmental Sustainability (β = .159). Organizational trust partially mediated both relationships, with significant indirect effects for Environmental Sustainability (.261) and Community Engagement (.321). The results highlight trust as a critical mechanism through which CSR fosters employee attachment, providing practical insights for healthcare organizations seeking to leverage CSR for human resource benefits amid challenges like employee turnover. Keywords: Corporate Social Responsibility, Employee Psychological Connection, Organizational Trust, Healthcare, Ethiopia, Social Identity Theory, Stakeholder Theory.
dc.identifier.urihttps://etd.aau.edu.et/handle/123456789/7817
dc.language.isoen
dc.publisherA.A.U
dc.titleThe Relationship Between Organizational Corporate Social Responsibility And Employee Psychological Connection: the Mediating Role of organizational Trust (A Survey of Employees Wudassie Diagnostic Center, Pioneer Diagnostic Center, And Arsho Medical Laboratories In Addis Ababa, Ethiopia
dc.typeThesis

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