The Use of Arbitration as a Mechanism of Dispute Settlement in the Ethiopian Insurance Industry

dc.contributor.advisorZekarias Keneaa
dc.contributor.authorHawi Fekadu
dc.date.accessioned2026-05-22T07:55:16Z
dc.date.available2026-05-22T07:55:16Z
dc.date.issued2026-01-01
dc.description.abstractDisputes, particularly in the claim-intensive insurance industry, are unavoidable. Unresolved conflicts create a burden for all stakeholders affecting the whole industry if not the economy in general.Arbitration has been used for long as an alternative dispute resolution mechanism in Ethiopia and in recent years its use has increased to resolve commercial disputes, particularly the insurance industry uses arbitration by including in its policies. However, the theoretical advantages of arbitration are hardly obtained in real world and the enforcement of arbitration clauses in insurance policies is questionable.This paper aims to explore and evaluate the effectiveness of Arbitration in the Ethiopian insurance industry as a dispute resolution mechanism by employing a mixed method approach and identify challenges that hinder the effective use of arbitration in the insurance industry finally reaching a conclusion and suggesting possible recommendation
dc.identifier.urihttps://etd.aau.edu.et/handle/123456789/8098
dc.language.isoen
dc.publisherAddis Ababa University
dc.subjectDisputes
dc.subjectparticularly in the claim-intensive insurance industry
dc.subjectare unavoidable
dc.titleThe Use of Arbitration as a Mechanism of Dispute Settlement in the Ethiopian Insurance Industry
dc.typeThesis

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