E-banking Services and Performance of Top Performer Commercial Banks in Ethiopia

dc.contributor.advisorZewdie, Shibre (PhD)
dc.contributor.authorBetelhem, Berhan
dc.date.accessioned2018-10-09T13:26:09Z
dc.date.accessioned2023-11-19T09:08:06Z
dc.date.available2018-10-09T13:26:09Z
dc.date.available2023-11-19T09:08:06Z
dc.date.issued2018-06
dc.descriptionA thesis submitted in partial fulfillment of the requirements for the Master of Business Administration (MBA) degreeen_US
dc.description.abstractThe main objective of this study is to examine the impact of e-banking service on the performance of top performer commercial banks in Ethiopia. The specific objectives were to examine the impact that ATM, POS, Mobile banking and bank size have on the performance of top performer commercial banks. The study used explanatory method of study based on quantitative approach. The population of interest in this study comprised eleven commercial banks operating in Ethiopia out of those nine commercial banks are selected using a purposive sampling method for the period 2013 – 2017. The study used secondary data. In analyzing the data, the study used both descriptive and inferential statistics. Result using fixed effect panel least square regression with the aid of E-views9 econometric software exhibited that, increasing the number of ATMs variable has a negative and significant impact on bank ROA , increasing the number of POS has negative and insignificant impact on bank ROA, increasing number of mobile banking users variable has positive and significant impact on bank ROA, and increasing bank size has a negative and significant impact on bank ROA. The overall results revealed that e-banking services have negative significant impact on the performance of commercial banks in Ethiopia.en_US
dc.identifier.urihttp://etd.aau.edu.et/handle/12345678/12538
dc.language.isoen_USen_US
dc.publisherAddis Ababa Universityen_US
dc.subjectBank’s Performanceen_US
dc.subjectCommercial banks in Ethiopiaen_US
dc.subjectElectronic Bankingen_US
dc.titleE-banking Services and Performance of Top Performer Commercial Banks in Ethiopiaen_US
dc.typeThesisen_US

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