The Practices of Crisis Management on Star Rated Hotels in Addis Ababa during COVID 19 and it’s Implication for Sustainable Tourism Development
| dc.contributor.advisor | Muleta, Shiferaw PhD | |
| dc.contributor.author | Henock, Serkadis | |
| dc.date.accessioned | 2021-12-22T11:33:46Z | |
| dc.date.accessioned | 2023-11-18T08:42:05Z | |
| dc.date.available | 2021-12-22T11:33:46Z | |
| dc.date.available | 2023-11-18T08:42:05Z | |
| dc.date.issued | 2021-07 | |
| dc.description.abstract | The aim of this research was to assess the crisis management practice of the hotels in Addis Ababa, particularly star rated hotels and also to discover its implication to sustainable tourism development. In order to address the objective of the study primary data were collected from 125 star rated hotels through questionnaire. And in-depth interview was made to hotel and tourism expertise. The collected data were analysed using both descriptive statistics such as frequency and mean and inferential statistics such as one way ANOVA and Pearson correlation; besides those, factors were analysed with simple factor analysis model. As a tool, Statistical Package for Social Science (SPSS version 22) was used to produce statistical outputs. Findings has indicated that in general, star rated hotels of Addis Ababa did practiced the crisis management below the mean or average during the pandemic of COVID 19. This study finding also extended that, there is statistically significant difference among hotels on their different star rates on the practice of crisis management and there is statically significant, positive and strong relationship between crisis response practice and crisis recovery during the pandemic of COVID 19. And finally, according to the finding of the interview, there is significant implication of crisis management practice on sustainability tourism development. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/12345678/29389 | |
| dc.language.iso | en | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | crisis management, COVID 19, sustainable tourism development | en_US |
| dc.title | The Practices of Crisis Management on Star Rated Hotels in Addis Ababa during COVID 19 and it’s Implication for Sustainable Tourism Development | en_US |
| dc.type | Thesis | en_US |