The Effect of Emotional Intelligence on Job Satisfaction: Case of Commercial Banks in Ethiopia
| dc.contributor.advisor | Teklu, Tilahun (Dr.) | |
| dc.contributor.author | Tilahun, Kassaye | |
| dc.date.accessioned | 2022-04-14T07:49:55Z | |
| dc.date.accessioned | 2023-11-04T09:41:21Z | |
| dc.date.available | 2022-04-14T07:49:55Z | |
| dc.date.available | 2023-11-04T09:41:21Z | |
| dc.date.issued | 2020-02 | |
| dc.description.abstract | This study examined the relationship between emotional intelligence and job satisfaction among commercial bank branch managers in Ethiopia. Using a basic random selection approach, a total of 262 out of 270 randomly selected commercial bank branch managers were used as a sample for this research. The study was correlative, descriptive, and explanatory in nature, and survey research was employed to obtain data from participants. Mean, standard deviation, Pearson's product-moment correlation, and multiple linear regression were used as statistical techniques. The findings revealed a moderately favorable relationship between emotional intelligence and job satisfaction. Furthermore, there was a somewhat favorable connection between all sub-dimensions of emotional intelligence and work satisfaction, which was also positive. Furthermore, five characteristics of emotional intelligence were shown to be important predictors of job satisfaction: managing relationships, emotional stability, self development, integrity, and altruistic conduct. As a result, it is critical to focus on techniques that enhance emotional intelligence among commercial bank branch managers. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/31333 | |
| dc.language.iso | en | en_US |
| dc.publisher | A.A.U | en_US |
| dc.subject | Branch managers, Emotional Intelligence, Job Satisfaction | en_US |
| dc.title | The Effect of Emotional Intelligence on Job Satisfaction: Case of Commercial Banks in Ethiopia | en_US |
| dc.type | Thesis | en_US |