The Role Of Ethiopian Social Accountability Project in Improving Service Delivery in Two Primary Schools in Kofele District;West Arsi, Oromia
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Date
2018-06
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Addis Ababa University
Abstract
This research has dealt with the Role of Social Accountability Project in improving service
delivery in two primary schools in Kofele district, West Arsi Zone, Oromia . In this research, the
contribution of social accountability project in improving service delivery in two primary
schools in which SAP implemented are assessed. The research used a descriptive research
design and used a longitudinal study in data collection. The selection of samples followed
purposive and simple random sampling procedure. This study used questionnaire, interview,
FDG, and document review as methods of data collection. From school level social
accountability students, a total of 84 sample respondents, 22 teachers and 10 members of
Woreda Social accountability committee participated in filling the survey questionnaire. 4 FGD
discussants and 11 key informants from woreda and Kebele level purposively selected and
participated in the research. The study employed mixed methods in collecting and analyzing
data. The findings of the study revealed that, the social accountability program has been well
implemented as per the social accountability building blocks (information, voice and negotiation
for change) and made a contribution in improving service delivery as the national quality
education indicators set by regional education bureau. Most of the quality indicators (percent of
primary school teachers with at least diploma qualification, primary school students to textbook
ratio, primary education (1-8) student to teacher ratio and primary education (1-8) student to
sections ratio) are improved from time to time after the intervention of SAP. However, the
contribution of social accountability program to the completion rate at grade 5 and the
completion rate at grade 8 still need further improvement. Similarlystudents’ academic
achievement observed particularly that of female students at Guchi Primary school needs further
remedial action. Hence, the social accountability program should not only focus on improving
the facilities(input) but also on improving the teaching learning (process) and academic
performance of students (output) to bring change on quality of primary education.
Description
A thesis Submitted to the Department of public Administration and
Development Management of Addis Ababa University in Partial Fulfillment
for the Degree of Masters of Arts In Public Management And Policy(MPMP)
Keywords
Decentralization, Quality education, Social accountability