Assessment Of Factors Affecting Implementation Of Supply Chain Management Practices In International non-Governmental Organizations (NGOs) In Ethiopia: The Case Of World Vision Ethiopia

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Addis Ababa University


Supply chain management practices, like the use of information technology and decision making structures, along with information sharing, collaboration and stakeholders’ integration, have allowed many industries to improve their supply chain by decreasing inefficiencies, improving service, and cutting costs of operating. Nevertheless, despite the well-documented indication of significant competitive advantage and cost decrease resulting from supply chain management practices, there is little known regarding the effect of supply chain management practices implementation in international NGOs in Ethiopia. Consequently, this study wanted to assess the influence of implementation of supply chain management practices in NGOs in Ethiopia. This study engaged descriptive survey design. The target population of this study comprised of all the 111 employees in the management level of the operation and Program divisions in Addis Ababa head office as identified from the human resources department. Because of the limited numbers of targets, the researcher used a census and sent out a questionnaire to all of them. The primary data was collected from WVE staffs at the management level using a self-administered semi structured questionnaire. The quantitative data collected was analyzed using descriptive statistics such as frequency, percentages, mean and standard deviation using Statistical Package for the Social Science (SPSS) version 20 to assess the relative importance of each of the five variables with respect to implementation of supply chain management practices in international NGOs in Ethiopia. The findings were then presented using frequency tables and graphs. Based on the research findings the study observed that human capital efficiency, Inventory management, management support and information sharing and communication strategy affects the implementation of SCM practices WVE. The study recommends that in order to improve on the level of human capital efficiency on SCM, managers of NGOs should recruit and continuously train SCM staff on how to improve on the efficiency of procurement functions, recruit competent staff with Knowledge and Skills on SCM functions and continuously train employees’ on professional ethical practices. In relation to inventory management the managers in NGOs should ensure that inventory is properly managed, qualified employees with proper skills should be hired to manage inventory. Finally the study recommends that information gathering and processing should be improved in the implementation of SCM implementation in World Vision Ethiopia.



Supply chain management, information sharing, stakeholders