Supply Chain Management Practices and Performance of Ethiopian Public Merchandise Business Enterprise (The case of Ethiopian Industrial Inputs Development Enterprise)
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Date
2016-11
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Addis Ababa University
Abstract
Supply chain management (SCM) has become a means of securing competitive advantage
and improving organizational performance since competition is no longer between organizations,
but among supply chains. This study examines the relationship of supply chain management
practices (strategic supplier partnership (procurement and supply management), transportation
and logistics management, customer relationship management, level of information sharing, and
internal lean practice) with operational and organizational performance. Data for the analysis
were collected from employee of Ethiopian industrial inputs development enterprise and the
relationships proposed in the conceptual frame work were tested by using inferential statics. The
finding confirmed that, among supply chain management practices; strategic supplier partnership,
customer relationship management have statistically significant contribution to the
competitiveness of the enterprise. On the other hand, level of information sharing, time to market
and product delivery dependability has statistically significant contribution to the overall
performance of the enterprise. Since, today’s competition is among the supply chain management
practices, the enterprise have to address those practices that have statistical significant.
Keyword: supply chain management, operational performance, organizational performance
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Keywords
supply chain management, operational performance, organizational performance