The Relationship between Personality Traits and Burnout among Hibret Bank Employees at Head the Office
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Date
2025-10
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Addis Ababa University
Abstract
The main objective of the study was to assess the relationship between personality traits and burnout among Hibret Bank employees at the Head office. It specifically examined the relationships among five personality traits and burnout dimensions. Additionally, socio-demographic factors were assessed in order to examine the degree of employee burnout. The research approach design used was quantitative. A basic random sample strategy was used to choose 162 individuals in total. The t-test, ANOVA, and Pearson Correlation coefficients were statistical methods used to examine the data in order to answer the study's research questions. As a result, the current study produced a number of significant findings regarding personality traits, burnout, and socio-demographic factors. First, employees who had high levels of professional effectiveness (M=5.04) and moderate levels of emotional weariness (M=3.02) and cynicism (M=3.17) showed that they were somewhat stressed and detached but still had high levels of professional efficacy. Second, the burnout dimension of professional efficacy was positively correlated with the attribute of openness to experience. Third, despite individuals with 5–10 years of work experience reporting slightly greater levels of emotional exhaustion, studies of the socio-demographic factors showed no significant differences in burnout dimensions across gender, age, marital status, or educational background. The findings highlighted the importance of organizational interventions focused on workload management, role clarity, and employee support, alongside strategies that leverage individual strength such as openness and professional development, to sustain professional efficacy and reduce risk of burnout.
Keywords: Burnout, Emotional Exhaustion, Cynicism, Professional efficacy, Personality Traits
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Keywords
Burnout, Emotional Exhaustion, Cynicism, Professional efficacy, Personality Traits