Effect of Financial Technology (Fin-Tech) on Financial Inclusion in Ethiopia the Case of (Selected Commercial Banks and Fin-Tech Companies)
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Date
2025-04-17
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Publisher
A.A.U
Abstract
Fin-Tech can improving financial inclusion not only a topic that draws attention in the global agenda,
but also a great significance for the economic development of Ethiopia. Nevertheless, in Ethiopia few
researches are conducted on effects of Fin-Tech on financial inclusion. The purpose of this study is to
examine the effects of financial technology (Fin-Tech) on financial inclusion in Ethiopia. The
researcher was employed both qualitative and quantitative approaches. The research was used both
descriptive and explanatory research design method. The researcher use primary and secondary data
for this study. The primary data was collected through questionnaires and interviews from management,
employees and users of Fin-Tech companies and secondary data was collected from annually audited
report in national banks of Ethiopia and other related journal articles. The targeted population is 14
top performed commercial banks and other fin-tech companies. The sample size is 370 respondents. The
main findings of the study are: digital saving service, digital credit service, mobile banking service,
ATM service, and mobile money service have positive and significant impact on financial inclusion in
Ethiopia. Nevertheless digital insurance service and inward international remittance have negative
impact on financial inclusion. The results of the study could create understanding of how financial
technology can enhance financial inclusion, economic growth, Savings and investment, gender
inclusion and input for future policies and initiatives in Ethiopia.
Key words: Fin-Tech, financial inclusion, digital saving, digital credit, digital insurance, Payment
Instrument Issuer, Payment System Operator and Inward International Remittance, financial
literacy, Migrants