The Effect of Drivers of Work-Life Balance on Employee Engagement: the Mediating Role of Work life Balance and the Moderating Role of Technological Advancement in NGO in Addis Ababa
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Date
2025-03-07
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A.A.U
Abstract
This study aims to examine the effect of flexible working hours, workload, and supportive
organizational culture on employee engagement in GIZ, with a focus on the mediating role of
work-life balance and the moderating role of technological advancements. The research
addresses a critical gap in understanding how workplace dynamics and technological progress
influence employee engagement, a vital factor for organizational success. Using a quantitative
research design and a descriptive approach, the study analyzed primary data collected through
structured questionnaires from a sample of 275 GIZ employees selected via stratified random
sampling. Data were analyzed using correlation, regression, and mediation-moderation
analyses. The findings revealed that flexible working hours (B = 0.373, p < 0.001) and
supportive organizational culture (B = 0.564, p < 0.001) positively and significantly affect
employee engagement, while workload (B = -0.122, p < 0.05) negatively impacts engagement.
Work-life balance was found to partially mediate the relationship between workplace factors and
employee engagement, enhancing its positive effects and mitigating negative ones. Technological
advancements significantly moderated the relationship, strengthening the influence of work-life
balance on engagement. These results underscore the importance of fostering flexible work
arrangements, reducing excessive workload, and creating a supportive organizational culture to
enhance engagement. The study concludes that organizations like GIZ should prioritize work-life
balance initiatives, leverage technological advancements to support employee well-being, and
address workload challenges to improve engagement levels. Recommendations include
implementing targeted interventions such as flexible scheduling, employee support programs,
and workload management strategies, as well as exploring innovative technologies to create a
conducive work environment. Future research should expand the scope by incorporating
longitudinal studies, mixed-methods approaches, and additional variables to provide a
comprehensive understanding of employee engagement dynamics.