Challenge of Implementing ERP System in Equatorial Business Group
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Date
2022-07
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Addis Ababa University
Abstract
The goal of this research is to determine the challenges of implementing an ERP system in the Equatorial Business Group. As a result of selecting human, organizational, technological, and project management challenges in Equatorial Business Group. A descriptive research method was used to address this subject, and both qualitative and quantitative methodologies were used. Questionnaires, interviews, and analysis of documents were utilized to collect data in this manner. The data collected via questionnaire was quantitatively analyzed using descriptive statistics such as frequency, percentage, mean, and standard deviation. Furthermore, the data gathered through interviews was qualitatively examined. A total of 92 respondents were involved in the data collection process. For this investigation Census type of sampling was used. With such broad coverage of the population of interest, there is less chance of missing potential insights from members who are not included. The study's findings demonstrated that major challenges of ERP implementation. Under human resource challenge the majority responds There was lack of team empowerment. Under organizational challenges the majority responds there is poor time management culture within the organization. Under project management Challenges the majority responds lack of project management experience. under technical Challenges Data Migration. The researcher has recommended, the company should strengthen its provision of training to the project team and users in order to increase their knowledge and expertise, empower capable employees and hire the right project managers who have the skill and knowledge. Companies should improve their time management culture throughout the organization because time is one of the constraints in projects. allowing all stakeholders to participate actively throughout the project Furthermore, a proper data migration plan is required for a successful data migration from the old system to the new system.
Keyword: ERP, Human Resource Challenge, organizational challenge, Project management Challenges, Technical Challenges