Browsing by Author "Hadaro, Filmon (PhD)"
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Item Applicability of Appreciative Inquiry as Leadership Model in Public Organizations: the Case of Bureau of Health, Addis Ababa City Government(Addis Ababa University, 2015-05) Kagnew, Haimanot; Hadaro, Filmon (PhD)The quest for public service leadership practices are constantly changing in line with dynamics in resource scarcity and the growing demand for quality services. Theoretical lenses that are informed by transactional and transformational leadership practices are also revisited. More efficient and strength based approaches are recommended under resource constraints and growing service demand. More strength based approaches look for flexibility that accommodates diverse interests and possibilities, wider participation for consensus-building and using work place problems as learning opportunity. These aspects of leadership strengths are proposed from findings of empirical studies. These leadership strengths constitute the 4-D parameters and 8- assumptions of Appreciative Inquiry Model which are unique features of appreciative inquiry approach to leadership and are important in leadership development in public organizations. This study was aimed at analyzing the applicability of the Appreciative Inquiry Model in the Addis Ababa Health Bureau. The study employed qualitative research approach and conducted key informants interview with purposively selected top leaders and administered questionnaires for staffs. The result of the study showed that strength based approach is practiced within the bureau. The result also confirmed that staffs were not participating in major organizational decisions. Top leaders that participated in the key informant interview argued that the bureau has put in place bottom-up planning and evaluation system and “all” actors at all levels were participating. Flexibility in handling office matters and constructive learning opportunities from the problems and challenges of the bureau are found to be limited. The study concluded that the Addis Ababa bureau of health is practicing aspects of the Appreciative Inquiry Model as part of leadership development. This was evidenced by the efforts of the bureau in setting conducive working environment for staffs which will improve quality of health services to clients. The study thus recommends that the health bureau has to enhance participation of staff in key decisions and promote constructive learning opportunities from problems facing the sector. In order to make this happen the 4D-8-assumption appreciative inquiry practices should be implemented side by side with conventional transactional and transformational leadership practices. Key Words: Appreciative inquiry model, leadership development, public organizationsItem Application of Good Governance Principles for Urban Land Development and Management in Addis Ababa City Administration: the Practices and Challenges in Yeka Sub-City.(Addis Ababa University, 2016-06) Melese, Nigussie; Hadaro, Filmon (PhD)This research is aimed at assessing land development and management practices and challenges in Yeka Sub-City administration. The study assessed the problem by applying good governance principles under the five good governance dimensions. In order to achieve the above mentioned objectives, literature review was undertaken that includes previous studies, various land management books and manuals. Thus with this literature review a conceptual framework was developed and a feasible methodology has evolved. Questionnaires, interview and document review checklists were used as research tools to collect data. The qualitative data was analyzed using narrative explanation. The findings of the study revealed that land development and management processes are not transparent to the service users. Weak citizen participation in the land development and management and unequal treatment of clients in the service provision were observed as key problems. The study also revealed that service users were dissatisfied on the performance of land development and management officials in their service delivery for different needs. Finally, based on the findings of the study, recommendations were forwarded. Key Concepts: Land development, land management, good governance principleItem Assessment of Community Participation in Sustainable Local Economic Development: A Case of three Selected Woredas in Lideta Sub-City, Addis Ababa City Administration (in the years: 2011 to 2014)(Addis Ababa University, 2014-06) Tadesse, Dinberu; Hadaro, Filmon (PhD)The study dealt with the link between sustainable local economic development and community participation in Three Woredas of Lideta Sub-city in Addis Ababa. The objective of the study is to assess the sustainability of community’s participation in local economic development and the outcome. The issues observed to achieve the objective were areas of community participation, institutionalization of participatory practices, substantive coordination of the actors and outcomes of these processes and activities in the selected Woredas of Lideta Sub-city. Mixed approach (both Qualitative and Quantitative approach) is used. Semi-structured questionnaire is prepared, pre-tested and administered for randomly selected respondents from the list of households from woreda 8, 9 and 10. 369 respondents filled the questionnaire. In-depth interview, focus group discussion and observation tools were developed and employed to elicit important information from the community and triangulate with secondary and questionnaire data. The result of the study has shown that, PLCEDW is not a new thing that was started from zero; it was and is being under way at different time. The local communities are not fully involved in the PLCEDW from planning to evaluation phase. Concentration of the development projects on a locality development only; absence of market relation between the PLCEDWs and small and micro business organizations; loose relation between the PLCEDW actors and lack of awareness creation are the major problems that adversely affect participatory process. The study also identified the key problems that are visible in the study areas. They are: paternalistic role of professionals and officials; inhibiting and prescriptive role of the state; over-reporting of development success, selective participation; hard issue bias; miss representing the local community’s development need; get keeping by local elites; excessive pressure for immediate results than long term goals, lack of public interest to be involved in PLCEDW. In general the observations of data results from various sources, the development activities are not sustainable in the sense also that the process didn’t create sizeable employment to the local community. The PLCEDW has not been linked to small and micro enterprises. Therefore, the study concluded with the recommendation that the PLVEDAW should maintain link between the community, the SMEs and other actors in order to engage in sustainable processes and activities of local economic development in the Sub City selected for this studyItem Causes and Consequences of Medical Staff Turnover the Case of Menelik II Referral Hospital: in Addis Ababa(Addis Ababa University, 2016-01) Tsehayu, Shimelis; Hadaro, Filmon (PhD)The high turnover of staff is unhealthy for the smooth running of institutions since it affects the growth, profitability and customer satisfaction whenever it occurs in the workplace. This research is aimed at assessing the causes and consequences of medical staffs turnover in Addis Ababa city hospitals with particular reference to Menelik II Referral Hospital considering personal, pull and push factors as causes of turnover and separation and hiring costs, team cohesion, patient satisfaction, quality of services, productivity and workload and burnout as consequences of turnover. Respondents were only medical staffs (existing and those quitted their job) and supporters of medical staffs. The staff was categorized into three strata, namely medical staffs on the job; medical staffs quit their job and vital non- medical staffs (coordinators, senior officers and support staff) who have a direct relation with human resources of the hospital. Thus, stratified random sampling method was employed and 210 respondents were selected from 235 staffs. The response rate was 89.36%. Qualitative and quantitative approaches were employed. Interview data generated qualitative data and the survey questionnaire responses generated quantitative data. Thematic analysis was conducted for qualitative data and descriptive summary was used for quantitative data analysis. The findings of the study revealed that personal factors are not the vital causes for turnover and from pull factors, high salary elsewhere, availability of more financial benefits elsewhere, availability of promotional opportunities external to the hospital and higher educational opportunities are the most important causes initiating medical staffs to leave their job. The study also revealed that push factors such as low salary and benefits, lack of motivation and encouragement for good work and absence of recognition for work done and lack of career advancement are causes triggering staff turn-over. The study has also found that turnover increased separation and hiring costs; affected team cohesion, patient satisfaction, quality of services, productivity and workload and burnout of existing staffs. The study concluded with the recommendation that hospital and health sector actors should work to improve work conductions (controlling push and pull as well as personal factors) and reduce turnover. The actors of the health sector require effective strategies that for managing turn-over in hospitals in Addis Ababa. Key words: Causes & consequences of turnover, Menelik II Referral HospitalItem Challenges in Implementing E-Governance in Addis Ababa City Land Administration: The Case of Nefas Silk Lafto Sub-city(Addis Ababa University, 2012-06) Wamisho, Fikadu; Hadaro, Filmon (PhD)E-governance e is an emerging technique that is capable of connecting people with the political process at various levels. The integration of data currently held in different departments in dissimilar formats and often with diverse reference systems is complex, either technological or institutionally in the Sub -City. The awareness of the existence of Electronic information is also limited and there is less cross-linkage between Information systems. Thu s the transformation in using the e-governance system Clearly evident in the sub-city. The objectives of this research are to identify factors that are affecting the impel elemental/n of e-governance system 111 land admll1lstration and analyze Solutions that are put in place to the difficulties of the system. The study employed quantitative and qualitative approaches and used questionnaires, key in formants interview and focus group discussions for data collection the results of the research demonstrated that 'CO! Human infrastructure, technological infrastructure, unclear and up-dated data and lack o/financial resources are the major factors that are affect the implementation of e-governance system in the sub-city moreover, misunderstanding of e-governance by jill1ctionaries, problems of professionals ' politics and level of bandwidth are the main challenges identified by the stakeholders in implementing e-governance system in land administration. However, development of human resources, stakeholders' involvement, awareness and expansion of JeT inji'astructure are essential in implementing e-governance system. The study concludes that e-go vernance is not an easy system rather it is a complex process requiring many things 10 be considered for its succes:.fol implementation. The research recommend that awareness creation , training and education, developing sectoral policy, develop stakeholders co-ordinations, and enhance internal organization capa city are essentials for successful e-governance implementation in land administration. Key words: E-governance, land administrationItem The Challenges of Sewerage and Drainages Maintenance Management System in Addis Ababa city Administration the Case of Kirkos Sub City(Addis Ababa University, 2017-08) Mulugeta, Nebiyeleul; Hadaro, Filmon (PhD)The drainage system that supported with adequate information, program and having sustainability, in adding psychological ownership of the community in line with utilizing and caring the same which allow to prevent traffic accident as well as preventing damage over health of the community and property of government thereby the community may move freely with desired speed and make them competent. Whereas, this research for drainage after construction that over city administration of Addis Ababa Kirkos sub city towards post construction stage with the management as per that challenging conditions in maintaining and utilizing on side of the community and hence the information collected for research include mixed quantitative and qualitative data and the research design is also exploratory. Result of the research shows that reason that make difficult for maintenance, beyond the absence of system governing with monitoring and maintenance that is modern equipped with information and substantiated with program; the city administration of Addis Ababa executed organs do not perform activities in integrated and helping each other, rather they explicitly perform the same. The problems creating on side of the residents have always commit with negligence and thus that make difficult to monitoring is due to the psychological ownership do not have created within such residents. The woreda shall record adequate information for drainage system which located within the same area, in following up maintenance program, in convincing residents and initiating the youth that ready for change for collaboration as well as integrating them in which when some mark has shown for drainage that may easily repairing should be maintained with voluntary satisfaction and with minimum cost before creating huge damageItem Community Participation in Urban Infrastructure Development: Experience from Bishoftu Town, Oromia National Regional State(Addis Ababa University, 2015-07) Legesse, Meskerem; Hadaro, Filmon (PhD)The study aimed at analyzing community participation in urban road infrastructure development projects. To this end, the study employed mixed approach. Survey questionnaire was administered for 385 sample respondents that were selected using multistage cluster sampling. Key informant interview schedules were used to collect data concerning poor community participation and road infrastructure development in the City with purposively selected informants . Findings reveal that community participation is implemented in the town to fill the financial gaps of projects. The community is not participating in the entire project cycle. Participation in policy formulation, planning, implementation, maintenance and operation, and evaluation are not evident; and thus obstacle for substantive community participation. The study also found that there is poor communication and relationships among the municipality, kebele leaders that manage the project and the community. I.e. community participation is not institutionalized for permanent impact; this problem has affected the possibility for fostering institutionalized community participation in the City and hampered the synergy of the growing trend of participation in the development of the City. The study concludes that bottom–up approaches, building effective communication channel between the community, kebele leaders that manage the project and institutionalization of the growing trends of participation in the City is essential. Therefore, more capacity building strategies are required to promote community participationItem The Contributions of Urban Agriculture in Alleviating Food Insecurity of Poor Urban Households: Evidence from Selected Kebles of Akaki-Kaliti Sub- City, Addis Ababa(Addis Ababa University, 2015-03) Berhe, Sophia; Hadaro, Filmon (PhD)Urban agriculture has food security, economic, social and environmental impacts. The focus of this study was on food security of poor urban households. The purpose of this comparative study was to investigate the contributions of urban agriculture in alleviating urban household food insecurity in Akaki-Kaliti Sub-city. The study’s target population is composed of both urban poor households engaging in urban agriculture and those who are not engaging in urban agriculture. The study sought to investigate the relationship amongst the different dimensions of food security and the households’ status in relation to engagement in urban agriculture along with their average daily income. Both quantitative and qualitative methodologies were employed in the study whereby structured questionnaires were prepared for the survey of randomly selected 100 urban poor households with similar socio-economic status. Discussions were also made with the purposively selected key informants and urban agriculture stakeholders in Akaki- Kaliti sub-City. Data analyses were made by using ‘IBM SPSS Statistics 20’. Data results were interpreted. The result of the study revealed that one in two of the households sampled from both low incomes unemployed owners engage in at least one form of farming. The result also indicated that households who engage in farming have earned food and cash income; this has contributed both in improving household food security by improving food availability (50%) and nutrition, measured by proxy, of variety of food intake at household level (50%). The study concludes with the policy advice that government support to poor households should include interventions that can improve the variety and productivity of farms at household levels. The stakeholders that involve in urban agriculture and waste management should integrate their support towards improving the productivity of urban agriculture at household and community levels. These together are assumed to improve both the productivity and variety of farming as well as greener ways, in ways that proactively and efficiently manage urban wasteItem The Effect of Value Added Tax on Revenue Generation in the Sululta Town Branch of the Oromia Revenue Authority(Addis Ababa University, 2017-06) Taye, Tigist; Hadaro, Filmon (PhD)This research tries to assess the Value Added Tax administration and revenue generation in the branch office of Sululta. In order to attain the stated objective, after the taxpayers are stratified, 75 taxpayers and 43 tax officers were randomly selected using systematic random sampling. Questionnaire was administered to collect primary data from these respondents. In addition, secondary data was used and analyzed, mainly to show the trend of the last five years. The results show that there are both opportunities and challenges of the Value Added Tax administration of the branch office. Changing the attitude of the taxpayers and building the implementation capacity of the officers of the branch office are important recommendations emerging from this study. The study results also indicate that there is a need for the enhancement of compliance. The government needs to reduce compliance costs of taxpayers and the taxpayers have to improve voluntary compliance which will reduce operating cost of the government. In addition this study has examined Value Added Tax effect on revenue generation in Sululta town. Local Governments receive statutory allocation from both the federal and state governments. They also generate internal revenues through taxes and fees, etc. It is opined that expenditure assignment should match with revenue generating powers in order for local governments to discharge their functions effectively. In essence, revenue and expenditure decentralization must support local government public revenue profile. Local governments should strive towards improving internally generated revenue and instill transparency and accountability in their management structure. This can be effectively carried out through community participation in their various activities. The study results also suggest that further research is needed on the issueItem Fostering Emerging Women Leaders of Tomorrow: Assessment of the Results of Leadership Succession in Selected Local NGOs in Ethiopia(Addis Ababa University, 2015-05) Assefa, Hirut; Hadaro, Filmon (PhD)Although women‘s status has improved remarkably in many societies, women continue to lack access to power and leadership compared with men. Hence, this study is initiated due to the prevailing mass dissatisfaction that remains despite significant commitments among societies. Its objective lies on assessing the role as well as contribution of NGO leaders and their practices in bringing emerging women leaders through succession planning. Relevant literatures have been reviewed to develop empirical and theoretical background. On the other hand six NGOs with respect to their leadership practice, competencies, empowerment mechanisms, gender compositions and succession plan strategies were assessed. Methodologies such as online Emotional Intelligence View of 360 Degree assessment (EIV), semi structured questionnaires and key informal interviews were conducted. The EI analysis was conducted by Envisa learning and the questionnaires were analyzed using SPSS version 16. The major findings revealed that there is less contribution and efforts exerted by NGOs in bringing emerging women leaders unless the women themselves strive to reach the ladder. Moreover, none of the organizations under study had written succession planning policies. Therefore, the researcher recommends the NGO sectors need to review their practices and empowerment mechanisms in order to bring emerging women leaders into positions. Moreover, formal planning of succession plan is vital to ensure the continuity of the right workforce. Hence, this is the time for NGOs to wake up and commit themselves to investigate why they failed to find the required competent women in a key leadership positions as well as identify solutions for further interventionItem Policies Programmes and Practices of Gender Mainstreaming and Women Empowerment in Dilla University(Addis Ababa University, 2011-06) Amente, Daniel; Hadaro, Filmon (PhD)T h e m a i n p u r p o s e o f t h i s s t u d y w a s t o f i n d o u t w h e t h e r D U h a s m a i n s t r e a m e d g e n d e r i n t o i t s s y s t e m s t o c o n t r i b u t e t o w a r d s t h e a t t a i n m e n t o f g e n d e r e q u a l i t y a n d w o m e n e m p o w e r m e n t . I t w a s , t h e r e f o r e , t h e o b j e c t i v e o f t h e r e s e a r c h t o a s s e s s a n d a n a l y z e t h e p o l i c i e s , p r o g r a m m e s , a n d p r a c t i c e s o f t h e U n i v e r s i t y i n o r d e r t o e x a m i n e t h e e x t e n t t o w h i c h g e n d e r i s s u e s a r e i n t e g r a t e d a s p a r t a n d p a r c e l o f t h e o v e r a l l s y s t e m . I t w a s a l s o i m p o r t a n t t o e v a l u a t e t h e g e n d e r - r e l a t e d p e r c e p t i o n s a n d a t t i t u d e s o f t h e m e m b e r s o f t h e a c a d e m i c c o m m u n i t y t o d e t e r m i n e t h e o r i e n t a t i o n o f k e y p l a y e r s i n t h e U n i v e r s i t y w i t h r e g a r d s t o g e n d e r p e r s p e c t i v e s a n d t h e i m p l e m e n t a t i o n o f p o l i c i e s a n d p r o g r a m s . T h e r e s e a r c h i s a l s o a i m e d a t i d e n t i f y i n g a r e a s o f a c h i e v e m e n t s i n t h e U n i v e r s i t y t o w a r d s g e n d e r e q u a l i t y . A t t h e s a m e t i m e , t h i s r e s e a r c h a l s o a s p i r e d t o i d e n t i f y g a p s i n m a i n s t r e a m i n g g e n d e r b y a n a l y z i n g b o t h q u a l i t a t i v e a n d q u a n t i t a t i v e d a t a a c q u i r e d t h r o u g h d i f f e r e n t m e a n s . T o t h i s e n d , a s i g n i f i c a n t n u m b e r o f p o l i c y a n d l e g i s l a t i v e d o c u m e n t s w e r e r e v i e w e d . H i g h l e v e l o f f i c i a l s o f t h e U n i v e r s i t y a n d r e p r e s e n t a t i v e s o f s p e c i a l i n t e r e s t g r o u p s w e r e i n t e r v i e w e d , u s i n g s e m i - s t r u c t u r e d q u e s t i o n s . A t t i t u d e s u r v e y w a s a l s o c o n d u c t e d o n 6 3 6 r a n d o m l y s e l e c t e d a c a d e m i c s t a f f a n d s t u d e n t s w h o r e s p o n d e d t o p r e - d e s i g n e d q u e s t i o n n a i r e s . T h e r e s p o n d e n t s h a d d i v e r s e d e m o g r a p h i c b a c k g r o u n d s i n t e r m s o f s e x , a c a d e m i c q u a l i f i c a t i o n , a n d y e a r s o f s t a y i n t h e U n i v e r s i t y . F o r t h e s a k e o f v a l i d i t y a n d r e l i a b i l i t y , t h e d a t a a n a l y s i s w a s t r i a n g u l a t e d u s i n g q u a l i t a t i v e a n d q u a n t i t a t i v e a n a l y t i c a l t o o l s . T h e f i n d i n g s s h o w t h a t , i n s p i t e o f s o m e c o m m e n d a b l e b u t l i m i t e d e f f o r t s , t h e U n i v e r s i t y l a c k s t h e l e v e l o f c o m m i t m e n t , u n d e r s t a n d i n g , c a p a c i t y a n d o p e r a t i o n a l i n s t i t u t i o n a l f r a m e w o r k w h i c h i s n e c e s s a r y f o r p r o p e r g e n d e r m a i n s t r e a m i n g . I n a d d i t i o n , g e n d e r i n e q u a l i t y w a s n o t s e e n a s a m a j o r f a c t o r u n d e r p i n n i n g t h e p o l i c i e s a n d s t r a t e g i e s o f t h e U n i v e r s i t y . T h e r e i s t h e h u g e g e n d e r d i s p a r i t y a c r o s s m o s t o f t h e h u m a n r e s o u r c e d i m e n s i o n s , p a r t i c u l a r l y a m o n g s t u d e n t s a n d a c a d e m i c s t a f f . I n a d d i t i o n , t h e r e s e a r c h a l s o r e v e a l e d t h e q u a l i t a t i v e i n e q u a l i t y a s p e c t s o f g e n d e r . T h e d a t a a c q u i r e d f r o m t h e r e s e a r c h p a r t i c i p a n t s i m p l i e s t h a t t h e a t t i t u d e a n d p e r c e p t i o n s o f t h e U n i v e r s i t y c o m m u n i t y m e m b e r s a r e a r e p l i c a o f t h e E t h i o p i a n s o c i e t y a t l a r g e t h o u g h p r o g r e s s a r e b e i n g m a d e . B a s e d o n t h e s e f i n d i n g s , t h e r e s e a r c h h a s c o n c l u d e d t h a t D U h a s n o t y e t s u f f i c i e n t l y m a i n s t r e a m e d g e n d e r t o c o n t r i b u t e t o w a r d s g e n d e r e q u a l i t y a n d t h e e m p o w e r m e n t o f w o m e n . T o c r e a t e g e n d e r - e q u i t a b l e a c a d e m i c e n v i r o n m e n t , t h e r e s e a r c h e r p r o v i d e d t h e f o l l o w i n g r e c o m m e n d a t i o n s b a s e d o n t h e f i n d i n g s o f t h e s t u d y . T h e U n i v e r s i t y m a n a g e m e n t s h o u l d l e a d b y e x a m p l e b y s h o w i n g c o m m i t m e n t t o g e n d e r m a i n s t r e a m i n g , t r e a t g e n d e r e q u a l i t y a s a c r o s s - c u t t i n g a s w e l l a s a s p e c i f i c g o a l , b u i l d o n t h e m o d e s t f o u n d a t i o n a n d s t r e n g t h e n G e n d e r O f f i c e ’ s i n f r a s t r u c t u r e i n t e r m s o f r e s o u r c e a n d c o n d u c t c o n t i n u o u s a w a r e n e s s c r e a t i o n s e s s i o n s i n c o l l a b o r a t i o n w i t h t h e G e n d e r O f f i c e . M o r e o v e r , t h e G e n d e r O f f i c e o f t h e U n i v e r s i t y s h o u l d u t i l i z e a n e f f e c t i v e a d v o c a c y a p p r o a c h a n d e x p a n d s t r a t e g i c p a r t n e r s h i p s w i t h t h e s t a k e h o l d e r s .Item Politics of Development and Resettlement in Ethiopia: is it Villagization or Land Grabbing? the Case of Gambella Regional State(Addis Ababa University, 2014-05) Mosisa, Moti; Hadaro, Filmon (PhD)The years 2010 and 2011 were ever unique for Gambella, because it was the first historical and memorable time when Gambella has received tremendous reactions from national and international medias, activists and scholars, fromgovernment and non-government actors. This was, due to the parallel episode of two globally and nationally sensitive issues of giving out virgin and fertile land for local and foreign investors and planning of resettling geographically scattered 45,000 people together through villagization program. Therefore, this study was conducted with the general objective of addressing the conflicting perspectives over the programs pertaining to villagization and land grabbing. To this end, interview, personal observation, focus group discussion have been used intensively with all concerned government officials, investors and local people. And the study revealed that the government provoked only the independence and non-correlational nature of villagization and land leasing programs, while the fact is thatthereis implicitlyplanned long term means-ends correlation in between the programs in the future. But, for now both are going on in the region concomitantly. Moreover, the Michael Carnea's resettlement based model and, Borras and Franco's land ownership and land usage change model were used by the study. Accordingly, the programs resulted in multi-faceted problems and the shift of usage of land from forest and governmentally called idle and marginal land to food and non-food productions and, shift of ownership of land from the ownership of indigenous people to the ownership of land by the "elites" of politics and economy is visible in the region. Therefore, it is the call of this paper for policy formulators’ toredesign and re consider the programs in a way it can make indigenous people the beneficiary of the land leasing and other land related projects going on in the region. Keywords: villagization, resettlement, land grabbing, developmentItem The Role of Decentralization in Education and Health Services Delivery in Addis Ababa City Government: Evidence from the Case of Yeka-Sub City(Addis Ababa University, 2016-06) Daresema, Abenet; Hadaro, Filmon (PhD)Decentralized service delivery refers to the mode in which service delivery is done through delegation and devolution of power from center to local governments whereby efficiency and effectiveness are likely to be achieved. The purpose of this study was to assess the improvements in education and health services delivery in Yeka sub city of Addis Ababa city government. To realize the purpose of the study, case study research method was conducted. The study is qualitative whereby simple quantitative tools were employed so as to complement the qualitative narrations. The study primarily utilized secondary data obtained, from policy documents, constitution, proclamations, intervention plans and performance reports, etc. The study was supported with primary data obtained through interviews and questionnaires. The data results revealed that there is achievement in health and education service delivery as well as there are gaps in the services delivered. The findings of the study revealed that various functions of education and health services have been devolved to the lowest tier of government. The study has indicated that there are multiple bodies established at lower levels of government to support school and health centers activities. As a result, the services provided have expanded; there is now an increased availability and accessibility of the services in both education and health. The study also observed constraints; the constraints consider human resource, finance and facilities . Key Words concepts: service delivery, education & health, decentralizationItem Socio- Economic Effects of Migration: The Case of two Kebeles in Soro Woreda of Hadiya Zone in SNNPR State of Ethiopia(Addis Ababa University, 2012-06) Ansebo, Tadesse; Hadaro, Filmon (PhD)Ihe ohjective ri/this stll<0' II us to IIllderstand the economic and social elfects (!lout-migration in the cuse of So/'() lI'()reda, I/adiya LOlle, SNNI'R (South Nation Nationalities and Peoples lIegiolla/) state. Ihe stlldyji)clIsed on the economic and social impact of out-migration to RSA and MIX's ji'()/'II the Woreda selected kebeles. The alit flow (if migration was linked with the emerging socio-ecollo/'llic costs ill the stlldy area. 'lhe study substantiated evidence on the economic activities of migrcfI7t households and retllmee migrants and tracked the impacts of remittallce illcomes on the local ecr)(lomic enterprising the dynamics in remillance money is also linked to the sociol re.lpect and the costs of travel to the destination. Diverse migration theories were cOllsidered to in/iJ/'lJl this analysis. Primm), and secomlOl)l data Ivere collected from organizations, migrant and non-migrant hOllseholdl' hy IIsing mixed research /'IIethod the organized evidence was analyzed and inteljJreted lI?e 1'';.1'1111 of the analysis has shown that ollt-migration has both positive and Ilegative impacts Oil the migrant and those memhers behind lhe positive impacts (jf outmigration are improvement ill household consllmption, investment, employment generation, asset formatiou, trclII.~jiJ/·l11atioilji,()/17 /'llralto IIrban way of life. The negative impacts (jfmigration are the p/'()c/llctive lahor shortage, family separation, work load on females, marriage IInfaithfidness and depellde1lcJ' .1)llld/'O/J1e in the same commllnity incillding stretched cost of travel. Ihe stll<0' cOIlc/lldes lI'ith 'he ecol7omic alld social e.ljects (jf ont-migration il1 ,he study area. Improvemellt ill cOl/sllmptioll level of migrclI7t hOllseholds, Asset formation, entelprising in the local ecollolllY alld to IIrhall life is positive. the separation of households, workload onfemales alld marriage III/fai thflliness are negative conseqllences. The study recommends that there are policy concel'lls in challnelill/! these resollrces and entelprising at one hand and looking to social proh/ems on 'he other hand. Keywords:Enterprising, Middle East COlin tries, Ollt-migration Remittances, SOl'O Woreda, SOllth A/rica