Browsing by Author "Abebe, Mulugeta (Dr)"
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Item Employees' Turnover in the Insurance Industry: A Comparative Study of Private and Government Insurance Companies(A.A.U, 2008-07) Tamiru, Yonas; Abebe, Mulugeta (Dr)In Ethiopia, following the market economy declaration by the existing government, many insurance companies have been opened. Thus, the demand for professionals in the induslly has been increased. As a result the number of insurance professionals who are leaving insurance companies is increasing. Each time a position is vacated, either voluntarily or involuntarily, a new employee must be hired and trained. This replacement cycle is known as turnover (Robert 2002:395). This study has attempted to analyze the question, "is voluntary turnover higher in the private companies or in the government?" The analysis was done by taking job satisfaction parameters such as compensation system, promotion policy, supervisors' behaviour and working environment. It also assessed the dominant causes of voluntary turnover in the private and government insurance companies. To answer this question and to make the assessment, three private insurance companies, namely Nile, Nyala and United Insurance Share Companies and Ethiopian Insurance Corporation are selected. Stratified and convenient sampling techniques are used to select subjects from the existing and ex-employees of the identified insurance companies respectively. Then a total of 160 and 60 questionnaires are distributed to the existing and ex-employees of those insurance companies respectively. The findings from the collected data depict that employees' turnover in the private insurance companies are higher than the government counterpart. The reasons for these are that the private insurance ex-employees were highly dissatisfied with the working environment, supervisors' behaviour and promotion policy of their respective companies. Moreover, because of the dissatisfaction with promotion policy and compensation system, more than two-third of the privates and half of the government current employees have an intension to quit their jobs. To conclude, since employee turnover is a problem for insurance companies and the rate is still increasing at an increasing rate, all of the previously identified insurance companies should reconsider their compensation system, promotion policy, working environment in order to build satisfied employees who work at greater productivity rates and enhance the level of profits.Item Good Governance and Participatory Democracy: The Challenges and Opportunities a Casesstudy of Addis Ababa City Administration (AACA)(A.A.U, 2007-08) Otore, Dilamo; Abebe, Mulugeta (Dr)Thi s study assessed key governance chall enges in Addis Ababa city govelnment, and present recent empirical evidences. the paper begins defining and elaborating key governance components, such as participation, rule of law, transparency, responsiveness consensus buildin g, effe cti veness and efficiency, accountability, fairness and inclusiveness and strategic vision. the study developed a random sample based on a multistage, stratified, area cluster approach, which gave every eligible adult in each enumeration area to have an equal chance of being selected. In the 10 sub-ci ti es, in total 350 of respondents were caltied out 3 18 of whi ch were responded- an overall response rate of 90.86%. design of the questionnaires used in the study has contained certain standard questions. ident ically worded items are used for purposes of comparison and locating public opinions in city govern anc e system. the main govemance issues discussed in this study include citizen participation and governance partnership, civil society engagement 111 governance process and development programs, working arrangements between city government and the private sector, culture of accountability, communication practices and access to infomlation, extent 0 0 transparency in financial arrangements, decision making approaches, inclusiveness and fairness in dealing with citizens, attractiveness of laws and programs to assist community, management efficiency and effectiveness in adopting and resourcing a customer-centered strategy for budgeting and finall y, democratic consolidation and its working culture in city administration. the study then provides evidences which suggest a sobering picture: on average, there appears to be weak progress in ten11S of good governance and participatory democracy in city government jurisdiction in recent times Recommendations in the study are suggested including ensuring effective participation, promoting ' effective partnerships and participatory planning approach, strengthening accountability culture and a corruption free govel11 ance system, addressing political polarization in governance system, and nurturing and choosing foresighted leadersItem Public Policy and the Banking System in Ethiopia Post 1991(A.A.U, 2007-07) Wubet, Aklilu; Abebe, Mulugeta (Dr)The Ethiopian banking system undergone reforms after 1991 and several measures have been taken. Despite these measures, the Ethiopian banking systems appears to have a structural problem. The banking system is highly dominated by public ownership. it is affected by weak credit culture and poor risk assessments. The foreign entry to the banking industry also hinders the introduction of new products and technology. Drawing documentary study and data from the primary sources, various issues of public policy that have impact on the banking system is assessed. Moreover, secondary data are utilized and examined. Public policy has to play decisive role in crafting the rules of the game as appropriate to the temporal economic development commitments as well as macroeconomic stability in a perquisite for smooth and effective leadership of regulatory and a change management could be sought. To foster the development of the banking institution so as to play a vital role in the economy, the participation of private sectors both domestic and foreign has to be encouraged.Item Service Delivery and Customer Satisfaction in Selected Hospitals: The Case of Black Lion, Dagmawi Menelik and Betltzata Hospitals(A.A.U, 2007-07) G/Michael, Biruk; Abebe, Mulugeta (Dr)Ethiopia experiences heavy burden of disease with a growing prevalence of communicable infections. many Ethiopians face high disease mobility and mortality largely attributed to potentially preventable infectious diseases, nuIrilion deficiencies and poor health care. Black Lion and Dagmawi Menelik (public), and Bethzata (private) are the largesl hospitals in Ethiopia. they have many specialized services which are unique to them. Palients who come pom difjereni parts of Ethiopia are undergoing treatment in these hospilals. however. there are problems in rendering services to clients.