The impact of customs clearance process on logistics efficiency: The case of Modjo customs branch office

No Thumbnail Available

Date

2020-06

Journal Title

Journal ISSN

Volume Title

Publisher

Abstract

The purpose of this study was to assess the impact of customs clearance process on logistics efficiency the case of Modjo customs branch office. Several studies provide evidence that logistics services very crucial to facilitate international trade and play an important role in the growth and development of the local economy. Based on World Bank logistics performance index (LPI) puts Ethiopia ranked 126th out of 160 countries and in terms of all scores indicators are also below the averages of the Sub-Saharan Africa region in 2016. The logistics system of the nation is deteriorating when compared with other countries. The ranking of Ethiopia shows a back ward spiral between 2014 and 2016, going from 104 to 126 in the rank comparison across 160 countries. One of the main logistics performance indicators among the six components is efficiency of customs clearance process. Therefore, the aim of the study is to assess the impact of this customs clearance process on import goods logistics efficiency. To do so, different theoretical and empirical literature were used as reference. To address the objective of the study 97 questionnaires were distributed to customs employee and customs clearing agent and out of which 88 were returned. To analysis the finding of the study, Descriptive and explanatory analysis method were employed and also a quantitative and qualitative approach was used. From the survey conducted and filled by respondents confirmed that there is customs clearance delay due to redundancy of goods physical inspection and document checking for a particular consignment, giving advance information for importers and clearing agent regard with valuation, tariff classification etc prior to importing of goods to customs compound, lead time of goods at customs clearance is high. The reluctance of officers in decision making, the branch tendency of repetitively goods physical examination and other factors contribute to the delay. It is also confirmed by the study, because of this delay there are additional costs incurred for each additional clearance delay time. It have been seen on the study that, this all customs clearance process constraints are impact on import goods logistics efficiency. Finally the study provided recommendation that help to overcome the main findings of the problem. These are strengthen risk management to facilitate clearance process, improve information technology (customs system), integration service with other regulatory agencies and implement international customs practice.

Description

Keywords

Customs clearance process predictability, Customs clearance process simplicity, Customs clearance process speedy,, risk management, automation

Citation