Assessment Of Project Management Practices And Challenges: The Case Of Telecom Expansion Project (TEP) In Ethio telecom
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Date
2019-05
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Addis Ababa University
Abstract
The purpose of this study is to assess the project management practices of telecom expansion project and their effect on project performance in ethiotelecom. Explanatory research design was applied to address the specific objectives of the study and reach at specific conclusion. Primary data has been collected by distributing 88 structured questionnaires and all the distributed questionnaires were filled and returned. Results from descriptive analysis identified that TEP was good in practicing Initiation, planning, execution, monitoring & control and closing phase activities except the following observed problems in within these phases like: Lack identifying possible risks and detail scope statement preparation at planning phase, lack of timely escalation of problems impeding project team’s performance to execute the project and regularly updating project schedules at execution phase, lack of proper identification and documenting of lessons learned at closing phase. With regard to implementation challenges, Lack of proper coordination with stakeholders, Lack of proper fund management in the project, Government Policy challenges, Project communication and integration management problems were identified as highly challenging factors. Results from correlation analysis shows, there is significant positive correlation between all the project phases practices and project performance and significant negative correlation between challenges and project performance. Result from multiple linear regression shows, except planning all the other project phase practices and challenges significantly explain the project success. Finally though the project was not completed with the planned budget and schedule, it was good in achieving the expected quality, objective and goal. Based on this the study proposes: ethiotelecom should develop a culture of developing appropriate risk plans and risk response controls, to prevent unexpected risks and failures, it should also develop a strong culture of lessons learned documentation at every project performed by the organization, should develop effective and efficient project communication and integration management systems etc.
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Keywords
Telecom expansion project (TEP), project management practices, Project management challenges