A Study of Crowding on Light Rail Transit; A Case Study of Addis Ababa Light Rail Transit (AALRT)

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Date

2019-07

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Publisher

Addis Ababa University

Abstract

Crowding on rail vehicles impacts passenger travel experience and ridership growth, often reflecting lack of adequate management in passenger travel on the part of the railway operator. The Addis Ababa Light Rail Transit (AALRT) has experienced passenger crowding especially during evening peak hour which results in poor passenger ridership quality. This research aims to explore possible countermeasures to curb the crowding problem at the AALRT thus improving passenger ridership quality levels. Analytical methods, observation surveys and questionnaires have been used to analyze the magnitude of the crowding problem and the existing operational gaps thus establishing the requisite countermeasures. The results show that by 2018, the E-W line experienced crowding LoS D on station platforms and LoS F inside trains, with the main causes being insufficient trains and inconsistent headways. This crowding translated to an estimated direct economic loss during the evening peak period of 231.46 ETB per working day over the same period. Commuters faced inconveniences such as enduring uncomfortable trips, occasional theft and delays. The countermeasures recommended to curb crowding involve the integration of engineering, non-engineering, policy and psychological interventions. Some of the proposed countermeasures include review of future rolling stock seat arrangement, installation of at-grade pedestrian crossings, implementation of controlled passenger boarding, setting up minimum time to avail stand-by trains and installation of station passenger information systems. Successful application of the measures would eventually reduce and maintain platform and on-train crowding to LoS C and LoS E respectively. This would also reduce the frequency of occurrence of crowding contributors thus mitigating future crowding on the AALRT E-W line. Consequently, better passenger ridership quality would be ensured. African countries keen to develop light rail transit (LRT) to decongest urban roads can benefit from the LRT if it solves crowding problems rather than re-creating them. Therefore, this research is beneficial to developing countries as it examines possible loopholes that would occur in LRT operations and the appropriate measures to curb the crowding problem.

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Keywords

Crowding, Light rail transit, Ridership quality level, Peak hour

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