Achievements and Challenges in the Implementation of Result-Oriented Performance Management System in the Ethiopian Federal Civil Service: Case Study of Three Selected Ministries
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Date
2006-06
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Addis Ababa University
Abstract
PeljiJrmance measurement helps organizations to identify gaps and to take corrective
ac/ions as important ingredients jiJr an organization to excel in today's competitive
environment. In order to evaluate performance properly, developing and implementing a
workable .system that suits the requirements ofa job is vital to prove that they are within
the bounds' of the expected results.
This research is conducted with the objective of assessing the implementation process of
result oriented peljormance management system (ROPMS) in the civil service
organizations focusing on identifying major achievements gained and challenges faced
To assess the situation three civil service organizations were selected for the study
they are: Ministries of Finance and Economic Development, Ministry of Trade and
Indusfly and MinistlY of Revenue.
The study employed qualitative research methodology. Data was collected through
questionnaire me/hod and analyzed The main areas of focus in the study is to
/.Inders/and and analyze the major organiza/ional factors which contributed for proper
implementa/ion of ROPMS, the appropriateness of the implementation process and the
level of commitment of managemen/ and employee to facilitate implementation of
ROPMSfor /he intended results.
Thefindings reveal that creation of awareness about strategic planning, and ROPMS,
developed a positive altilude towards vision, mission and objectives of organizations,
recognized as a belter system to minimize subjectivity and helped organization /0
streng/hen employee - supervisor rela/ionship are some of the achievements of the
.~yslem.
The necessity of maximizing stalf participation in the developmen/ of strategic plan,
improvemen/ in leadership quality, in/egrating ROPMS wi/h other systems of /he
organiza/ions, absence of proper monitoring and evaluation sys/em and organ,
inadequacy of measurement standards, lack of proper culture to implement the system
are identified as major challenges faced during the implementation. To overcome the
challenges the importance of developing and implementing an integrated peljormance
management system, monitoring and evaluation system, empowering civil service
organizations, the think-tank groups, continuous training and coaching, conSidering the
name ROPMS andjilrther study for the .system implementability and sustainability are
recommended
II' proper allention is given ./i'om the part of the government at large and leaders of
individual organizations ROPMS can bring about ejjiciency and effectiveness for the
organizations within a short period of time.
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Keywords
Result-Oriented Performance