An Assessment of Training & Development Practices and Its Effect on Employee Performance: In the Case of Ethiopian Airlines Group
| dc.contributor.advisor | Chala Amdissa(PhD) | |
| dc.contributor.author | Meron Negash | |
| dc.date.accessioned | 2025-10-28T07:42:46Z | |
| dc.date.available | 2025-10-28T07:42:46Z | |
| dc.date.issued | 2025-08-29 | |
| dc.description.abstract | This study assessed the effect of training and development (T&D) practices on employee performance in the case of Ethiopian Airlines. Guided by Human Capital Theory and Kirkpatrick’s Four-Level Evaluation Model, the research examined how training programs are designed and implemented and their influence on employee performance outcomes. A mixed-methods approach was employed, using structured questionnaires distributed to operations and marketing employees, supported by limited qualitative insights from interviews and organizational records. Descriptive and inferential statistics, including correlation and multiple regression analysis, were applied to determine the relationship between training and employee performance. The findings indicated that well-structured and role-specific training programs significantly enhanced employee performance by improving skills, motivation, and job satisfaction. Employees also emphasized the importance of practical and engaging training delivery methods, ongoing evaluation, and management support in sustaining performance improvements. The study concludes that Ethiopian Airlines should institutionalize post-training evaluation mechanisms, strengthen trainer competency, and align training with departmental needs to maximize impact. These findings provide empirical evidence on the strategic role of T&D in enhancing employee performance and offer practical implications for human resource policy and practice in the aviation industry | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/7516 | |
| dc.language.iso | en | |
| dc.publisher | AAU | |
| dc.title | An Assessment of Training & Development Practices and Its Effect on Employee Performance: In the Case of Ethiopian Airlines Group | |
| dc.type | Thesis |