Public Policy Implementation barriers on street-level bureaucrats: the case of Yeka Sub-City Job Creation and Enterprise Development Bureau
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Date
2020-05
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A.A.U
Abstract
This thesis aims to analyze the effect of public policy implementation barriers on street level bureaucrats in the case of Yeka Sub City Job Creation and Enterprise Development Bureau. While most polices rely on street-level bureaucrats for their implementation, there is still a lack of empirical studies that provide an adequate understanding of how street bureaucrats can overcome the barriers (barrier from information gap, barrier from low motivation, barrier of bureaucratic procedure, and barrier of time constraints) associated with implementing policies. The research was conducted by using descriptive and explanatory research design, and concurrent nested mixed research approach. Both primary and secondary data source was used for this research. Questionnaires containing both closed and open-ended questions was distributed to selected employees. Descriptive and inferential analysis are employed to analyze the data. The results of the research show that street bureaucrats are more likely to respond to barriers by adopting a flexible role, which means, simplification of the policy implementation process, and further, are more influenced by time pressure than other forms of barriers. The finding of the study shows that time constraint, as a barrier, was found to provide the most influence on the behavior of street level bureaucrats. The researcher recommends that attention should be paid to the behavior of street bureaucrats on duties, in such a way as to ensure that the behavior they depict is those that will not compromise the policy in their care, to ensure more positive outcomes.
Description
A thesis submitted to the Department of Public Administration and Development Management of Addis Ababa University in partial fulfillment of the requirements for the Degree of Masters in Public Management and Policy(MPMP)
Keywords
Barriers, Street-Level Bureaucrats, Public Policy