Determinants of Long-Distance Public Transport Performance in Ethiopia: in a Case of Kality and Zenebework Bus Station
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Date
2025-06-08
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A.A.U
Abstract
The main purpose of this study is to investigate the determinants of long
distance public transport performance in Ethiopia specifically at Kality and
Zenebework bus station. Long distance public transport plays crucial role in enhancing
mobility, promoting regional integration and supporting economic development,
(World Bank, 2020; Littman, 2013).It also important in facilitating economic activities,
and promoting inclusive developments in Ethiopia. This study aims to contribute to the
development of more efficient reliable and inclusive public transport system that meets
the need of all citizens. The study examines the determinants affecting the performance
of long distance public transport with specific focus on Kality and Zenebework bus
stations in Addis Ababa. These two stations serve as major intercity transport hub
linking the capital to regional towns with vast destinations across the country. To
determine the explanatory or independent variables and dependent variable literature
review conducted on related topic to public transport performance. The research utilizes
quantitative method approach and structured questionnaires used to collect the data
from 385 respondents at both bus stations. The study framework evaluates performance
of long distance public transport across multiple dimensions to identify the
determinants affecting transport performance, including Service Quality, Infrastructure
Quality, Safety and security measures, Cost Effectiveness and socioeconomic factors.
The finding of the study indicate that Service Quality, Infrastructure Quality, and Cost
Effectiveness significantly affecting the performance of long distance public transport
at both bus stations. The result also highlighted that, Service quality remains a major
concern of long-distance bus transport services. The finding also have significant
implications for policymakers transport operators providing actionable
Recommendations for improving public transport services in Ethiopia by addressing the
identified determinants. The research concludes that enhancing the performance of
long-distance public transport requires a multi-pronged strategy: investing and
improving infrastructure and passenger handling and designing of efficient, safe, and
sustainable long-distance public transport systems in Ethiopia.