The Effect of Leadership Styles on Employees’ Motivation: A Case of Capital Hotel and Sp

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Date

2020-10

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Publisher

A.A.U

Abstract

The main objective of this study has been to establish the effect of leadership styles on employees’ motivation at Capital Hotel and Spa year 2020. To achieve the objective, research questions and hypotheses were formulated and assessed based on the conceptual framework of considering independent variable as leadership styles and dependent variable as employees’ motivation. The study focused on the three major leadership styles, namely Transformational, Transactional and Laissez-faire. In addition the study employed a stratified random sampling method to collect data from employees of Capital Hotel and Spa. Both primary and secondary sources have been used. A total of 156 questionnaire was distributed and out of this 139 respondents filled and returned the questionnaire. Cronbach’s alpha was tested in order to check the reliability and internal consistency of the questionnaire. The researcher used quantitative approach and Information gathered from respondents was analyzed using descriptive (frequencies, percentages, means & standard deviations), correlation and regression analyses using Statistical Package for Social Science (SPSS) software version 24. The descriptive statistics result showed that motivation level of employees was high. Transactional leadership was found to be the dominant leadership style in the hotel. Pearson Correlation analysis showed that there is statistically strong and positive relationship with transformational and transactional leadership while laissez-faire has a weak positive relationship with employees’ motivation. Furthermore, the regression result shows that the selected leadership style is found to have positive and significant effect on employees’ motivation. Transformational leadership style is found to be the most contributing leadership style in the prediction of employees’ motivation. Finally the researcher recommends that the managers should adopt transformational leadership style because of its significant positive effect on motivation of employees.

Description

A Thesis Submitted to College of Business and Economics at Addis Ababa University in Partial Fulfillment of the Requirement for the Degree of Master of Business Administration

Keywords

Employees’ motivation, Laissez-faire leadership, Transformational leadership, Transactional leadership

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