Assessment of the Role of Counseling Service during Pre and Post Treatment of Fistula Patients at Addis Ababa Fistula Hospital
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Date
2015-06
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Addis Ababa University
Abstract
The study is meant to assess the role of counselling service during pre and post treatment of
Fistula Patients at Addis Ababa Fistula Hospital. Exploring the effectiveness of counselling
services is also another objective of the research. The researcher involved patients who came to
Addis Ababa Fistula Hospital to get treatment and the service provider who serves as a
counsellor at the Addis Ababa Fistula hospital as a study population. Mixed approach is used as
a research design to gather the necessary data from forty sample patients who came for surgery
during the data collection period. Data also collected from six available counsellors by
administering structured questioners during the study period.
The quantitative data was analysed by using SPSS version 20 computer software. Tables and
percentage presented in case of quantitative information and narration for the qualitative data
collected with focus groups discussions. The result of this study shows that,the pre and post
treatment counselling services undertaking at Addis Ababa Fistula hospital have a valuable
contribution for the patients to cope their difficulties in relation to psychological health by
helping them to decreases their level of depression symptoms and enhancing their self-esteem.
There is a good practice of counselling service which follows the standards of fistula counselling
manuals with certain challenges. Although there are rooms for counselling it is not found that
they are not convenient for counselling as they are not separated form hospital wards. There is
also a lack of mechanisms to prevent burn out of counsellors and refreshment trainings which
would possibly affect qualities of counselling given for the patients.
Finally based on the result and reviewed related literature, it is recommended thatthe
counsellor’s needs to be capacitated with intensive counselling trainings and the rooms should
be organized in a conducive way for counselling. The Hospital should continue its effort in
providing Holistic treatment by placing counselling unit. This unit would promote multicultural
counselling approach to satisfy the needs of diversified patients who came from different regions
of Ethiopia.
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Addis Ababa Fistula Hospital