Assessment of Customer Contact Center Performance in the Commercial Bank of Ethiopia
| dc.contributor.advisor | Tilahu, Teklu (PhD) | |
| dc.contributor.author | Fekadu, Kidanemariam | |
| dc.date.accessioned | 2019-07-03T07:24:11Z | |
| dc.date.accessioned | 2023-11-19T09:08:16Z | |
| dc.date.available | 2019-07-03T07:24:11Z | |
| dc.date.available | 2023-11-19T09:08:16Z | |
| dc.date.issued | 2019-06 | |
| dc.identifier.uri | http://etd.aau.edu.et/handle/12345678/18624 | |
| dc.language.iso | en | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Customer Contact | en_US |
| dc.subject | Commercial Bank of Ethiopia | en_US |
| dc.title | Assessment of Customer Contact Center Performance in the Commercial Bank of Ethiopia | en_US |
| dc.type | Thesis | en_US |