Examining Factors Affecting General Managerial Employees' Organizational Commitment: The Case of Star-Rated Hotel Managers in Addis Ababa

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Date

2023-10

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Addis Ababa University

Abstract

The commitment of skilled employees, especially managerial employees to their organization is presumed to have a crucial role for organizational success. This study aims to investigate the factors affecting the organizational commitment of managerial employees in star-rated hotels in Addis Ababa, Ethiopia. To meet this objective, the study used a descriptive and correlational research design and a quantitative approach. The study collected data from 105 general managers of star-rated hotels in Addis Ababa using a questionnaire. The study identified five predictor variables affecting managerial employees’ commitment to their organization namely owner-leader relationship, organizational culture, reward and compensation, flexible job design, and working condition. The study used various statistical techniques, descriptive statisticsand inferential statistics (correlation analysis, and regression analysis) to test the research hypotheses and the validity of the questionnaire item. The result of descriptive statistics revealed that general managers of star-rated hotels have low level of commitment to their organization (x=2.55). Moreover, among the predictor variables, the managers have low level of perception towards reward and compensation (x=2.59) and flexible job design (x=2.57).They had good perception towards organizational culture (x=3.29), and working condition (x=3.83), and worklife balance (x=3.41). Furthermore, the result of regression analysis showed only owner-leader relationship, reward and compensation and working condition have caused a statistically significant weak positive effect on hotel managerial employees’ commitment to their organization. At the end, the study discusses the implications of the findings for theory and practice, and suggests some directions for future research.

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Keywords

Managerial commitment, owner-leader relationship, organizational culture, reward and compensation, flexible job design, and working condition, Addis Ababa

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