Assessment Of Factors Affecting Supplier Performance User Company Employees Perspective The Case Of Population Services International Ethiopia
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Date
2017-08
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Addis Ababa University
Abstract
Supplier performance is one of a core supply chain activity that is influenced by different
factors. The purpose of this study is to assess the factors affecting supplier performance; user
company employees perspective of Population services international/Ethiopia (PSI/E) using
the three supplier performance factors (supplier selection, supplier relationship and supplier
evaluation) with supplier performance. A descriptive and explanatory research design was
used to assess the relationship between supplier performance and the three factors of supplier
performance. By implementing both simple random and purposive sampling from a total of
100 employees based in the organization head office, 67 employees were selected. Structured
questionnaire was used as a research tool for collecting data. From the total questionnaires
distributed 60 were returned. The collected data was analyzed using both descriptive statistics
and inferential statistics such as correlation and linear regression. Based on the findings of
the study, supplier selection and supplier evaluation have significant relationship and affect
supplier performance while, supplier relationship has relationship but with insignificant
influence on supplier performance. Therefore, PSI/E needs to give due attention for supplier
selection and supplier relationship as if it wants to get best boost supplier performance. Based
on these findings, the study also recommends points that should be considered regarding the
factors affecting supplier performance
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Keywords
Supplier selection, supplier relationship, supplier evaluation