The Effect of Project Management Maturity Level on Project Success: The Case of Ethio Telecom
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Date
2023-06
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Addis Ababa University
Abstract
This study aimed to assess project management maturity level of Ethio telecom in terms of the implementation of the PMBOK's ten knowledge areas. Furthermore, the study aimed to find out the effect project management maturity level has on project success within the company. To achieve its aim, the research selected the PM solutions model as the most suitable among the different project management maturity models available. The research designed survey questionnaires based on the literature that was reviewed and collected primary data by distributing them to the project management offices in Ethio telecom. The research then applied a descriptive research methodology and an inferential analysis to analyze the data and draw conclusions. According to the findings, Ethio telecom's project management maturity is currently at level 3. That implies "Organizational Standards and an Institutionalized Process." According to the study's findings, project risk management, project communications management, and project cost management are all at a low level of maturity (approximated level 2 PMM). Project schedule management, project quality management, project scope management, project stakeholder management, project resource management, project integration management, and project procurement management, on the other hand, are at a higher level of project management maturity (approximated level 3 PMM). Furthermore, it was determined that Ethio Telecom's overall project success rate was 3.37 (rated out of 5). The results also showed a significant linear relationship between project management maturity level and project success rate in Ethio telecom. And a unit increase in project management maturity level will increase project success by 2.02. This suggests Ethio telecom should thrive to achieve high project management maturity in order to be successful with its projects
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Project Management Maturity Level