The Effect of Motor Insurance Risk Management Practice on Performance the Case of Ethiopian Insurance Corporation
| dc.contributor.advisor | Abitie, Asres | |
| dc.contributor.author | Kebede, Kassahun | |
| dc.date.accessioned | 2022-05-30T08:17:34Z | |
| dc.date.accessioned | 2023-11-04T09:04:12Z | |
| dc.date.available | 2022-05-30T08:17:34Z | |
| dc.date.available | 2023-11-04T09:04:12Z | |
| dc.date.issued | 2022-04 | |
| dc.description.abstract | Insurance fraud is one of operational risk challenging almost all insurance companies. In Ethiopian Insurance Corporation fraud has evolved over time from inflating of legitimate claim submitting fake accident report and fraud perpetrated on both claim and policy underwriting process. The objective of the study is to examine and analyze the nature and status of motor insurance fraud and risk management practice in Ethiopian Insurance Corporation. The study was descriptive and explanatory research design was used for the study with a target population of 243 respondents and a sample size of 151. From the study findings, it was found that the type of motor insurance fraud was claim and underwriting fraud are predominating and mainly perpetrated by internal and external bodies through collusion. Additionally, most claim lodged were inflated that was caused as a result of lack of appropriate punishment to fraudsters, poor internal controls and greed. Moreover, the study was indicated that the company‘s strategic approach to motor insurance fraud management is passive. The study concluded that based on multiple regression analysis, 49.6 % variation in organizational performance is explained by the employed explanatory variable i.e. preventive fraud management practice, detective fraud management practice, and responsive fraud management practice. However, the major proportion that is 50.4 % variation in organizational performance not explained. This indicates that additional elements, such as financial and nonfinancial considerations, were not included in the study. The study achieves that preventive fraud management practice, detective fraud management practice, and responsive fraud management practice are the key factors that affect the performance of the company in the Ethiopian Insurance Corporation. Furthermore, the study recommends that the company should create consolidated central database of all motor policies in order to identify suspected fraudulent claims | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/31814 | |
| dc.language.iso | en | en_US |
| dc.publisher | A.A.U | en_US |
| dc.subject | EIC | en_US |
| dc.subject | Motor Insurance Fraud | en_US |
| dc.subject | Risk Management Practice | en_US |
| dc.subject | Company Performance | en_US |
| dc.title | The Effect of Motor Insurance Risk Management Practice on Performance the Case of Ethiopian Insurance Corporation | en_US |
| dc.type | Thesis | en_US |