Stakeholder Engagement at the National Museum of Ethiopia
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Date
2016-04
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Addis Ababa University
Abstract
The main objective of this study was to investigate the status of stakeholder engagement practice at the “NME”. A renewed interest in stakeholder engagement approaches has been identified, as organizations experience increasing pressures with regard to social accountability and transparency. The subject is of particular interest within the public sector, where involving stakeholder views into decision- making is becoming a crucial part of museum governance strategies. This study engages with very topical subject and aims to explore the value of stakeholder engagement practices in museums. Both qualitative and quantitative research approaches were employed to enhance the completion of this study. The data collection involved 7 in-depth semi-structured interviewees, 216 questionnaire and critical observation. The collected data from questionnaire was incorporated with the interviews for triangulation purposes. The overall data analysis was conducted via a systematic content analysis approach for qualitative data where as the quantitative data was analyzed with a one-way ANOVA. The study’s findings revealed that the “NME’’ must take seriously its stakeholder engagement practice as its core activities and to open its door for all stakeholder groups. In light of this, the main conclusions to be drawn from this study revealed that stakeholder engagement practice plays a vital role at the “NME” enabling it to successfully adapt itself to the current trends of stakeholder engagement approaches. The study adds its own share to the scarce literature regarding stakeholder engagement in the museum sector of the country in general and the “NME” in particular.
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Keywords
Stakeholder Engagement,National Museum