Effects of Supply Chain Resilience on Organizational Performance: In the Case of Beverage processing firms in Addis Ababa, Ethiopia

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2024-06

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Addis Ababa University

Abstract

This study investigates the impact of supply chain resilience on organizational performancewithin the context of beverage processing firms in Addis Ababa. A mixed-methods approach combining descriptive and explanatory study methods was employed to gather and analyse data.Quantitative data were collected through a census method involving 48 beverage processing firms, comprising 3 breweries, 3 soft drinks, and 42 spring water companies. Qualitative datawere analysed using content analysis, while quantitative data underwent statistical analysis, including mean, percentage calculations, and inferential analysis such as multivariateregression and correlation procedures. The findings indicate a significant influence of supply chain resilience factors—specifically supply chain risk management, agility, collaboration,integration, and visibility—on organizational performance in manufacturing firms. The study reveals that effective management of these resilience dimensions positively impactsorganizational performance. The strategies and procedures employed by beverage supply chains in enhancing resilience were also found to positively influence organizational performance. Inconclusion, the study recommends that Ethiopian beverage companies focus on enhancing supply chain resilience through measures such as product tracking, supplier evaluation,standardization, supplier relationship management, and expedited responsiveness to industry demands. Additionally, strategies such as resource sharing, product development, demandforecasting, quality standards maintenance, and performance monitoring are advised to improve overall organizational performance. Keywords: Addis Ababa, Beverage, Supply Chain Resilience, Organizational Performance

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