Assessment On Practices And Challenges Of Consultancy Project Management: The Case Of Ethiopian Management Institute
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Date
2017-06
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Addis Ababa University
Abstract
EMI is one of the oldest as well as the prominent firm that delivers management consultancy
services for government and other organizations for more than 50 years. However, the institute
has passed through many challenges in managing the time and the quality of its constancy
services. This study focused on analyzing the challenges of Consultancy Project Management
Practices of the Institute. Descriptive research method was applied to find out EMI management
consultancy projects practices and challenges. Both primary and secondary data were collected
using structured questionnaires, interviews, and focused group discussions. The quantitative
data were analyzed by descriptive statistical tools such as frequency distribution, percentage,
mean score and mean score average. Qualitative data obtain through the semi structured
interview, FGD, it was healed in EMI with consultants they identified human resource
allocation, client’s commitment to give feedback, organize and document lesson learned and
weak contractual administration are the challenges in consultancy projects and documents such
as plans ( GTP1,GTP2 and 2015 Good governance),reports( GTP1 performance report and
2015 annual plan performance report)and TOR review have been classified, categorized and
registered under thematic areas and presented in narration. The finding reveals that EMI does
have major gaps in preparation and implementations of Zorientation session with clients, and
detail assignment plan preparation and problem diagnosis. Developing strong alternative
solution with their respective merits and demerits is a major gap. Implementation phase of
consultancy services is not practice in EMI and monitoring, evaluation and closure phase
practice are weak as compared to other phases. Lack of required resources, lack of client
commitment, and lack of competency of consultants, weak contractual administration, lack of
strong monitoring and evaluation system, client needs fluctuations, poor incentive mechanism
and lack of commitment of consultants are the major challenges that EMI faces in managing its
consultancy services. The study recommended EMI to work on human capital and facility
development,business categorization and to practice all management consultancy phases end to
end
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Keywords
Management Consultancy, Management consultancy phase, Project management